Star Chevrolet

Purchased a 2019 durango. There were some issues with the vehicle related to paint and body. After a major mess where their own paint repair person attempted to touch up two scratchers in the vehicle, a the vehicle related to paint and body. After a major mess where their own paint repair person attempted to touch up two scratchers in the vehicle, and looked as if he sanded the scratches out, applied a paint pen, and attempted to hand buff the repair, they were forced to take it to a body shop. Their body shop did and excellent job with the paint, however their PDR guy is the absolute worst. During the process, my passenger door recieved 2 more dents. They brought another PDR guy in to fix this issue, and this incompetent person left divets all in the passenger door where he used a hard punch to try and get one of the dings out. It is now way worse than it was before the attempted repair, so neither of the 3 dings were ever fixed. After 2 weeks of this, I was told to either walk away or take it as is. Being frustrated and without a vehicle because someone ran a red light and totaled our last vehicle, we were forced to make a hard choice and take the vehicle, even though they didnt fix the damage. Now I'm looking at about another $750 to fix the door. Now to be fair, I am a stickler when it comes to paint and body, but that was my conversation starter when I inquired about the vehicle. I was mislead from the beginning before driving 2.5 hours to look at the vehicle and was told the vehicle was flawless, but they agreed to repair the damages. Bottom line, they cannot do any paint correction, (or touch up) or remove any dents or dings without actually making them worse. Now the manager, which I believe was Gary, called and was really nice and reassuring about the damage repairs. Their finance manager, Haley, was excellent to deal with. And honestly, the salesman, Blake, kind of just got thrown into this trying to make a sale. Would I buy from them again? Yes... this just happens to be a difficult time to shop for vehicles with Covid, but next time I know to walk away from here if the vehicle isn't up to standards for what a less than 1 year old vehicle should be. More

Star Chevrolet is by far the best car buying experience I’ve ever had. They had patience and made sure I got exactly what I was looking for. Thank you so much, you guys really rock! I’ve ever had. They had patience and made sure I got exactly what I was looking for. Thank you so much, you guys really rock! More

They were really nice! Blake Davis is the man to see. He will get you riding ASAP! I recommend visiting them. I love my new coupe! Thanks Star Chevrolet! will get you riding ASAP! I recommend visiting them. I love my new coupe! Thanks Star Chevrolet! More

I found the vehicle online, had a trade appraisal and negotiated per telephone and completed sale the next day without wavering. I was on site an hour and left with a smile and was a very happy customer! negotiated per telephone and completed sale the next day without wavering. I was on site an hour and left with a smile and was a very happy customer! More

Star Chevrolet made our buying experience easy and great! They were an awesome, friendly group to work with! I will definitely purchase from them again! They were an awesome, friendly group to work with! I will definitely purchase from them again! More

It was an awesome experience, nobody pressured us and It was an awesome experience, nobody pressured us and nobody followed us around as we looked at the vehicles. We were in and out there in probably tw It was an awesome experience, nobody pressured us and nobody followed us around as we looked at the vehicles. We were in and out there in probably two hours. I would recommend star Chevrolet More

I can all the way from Ponchatula, La to get my car. The great friendly staff did an awesome job getting me in and out So quickly. great friendly staff did an awesome job getting me in and out So quickly. More

Everyone we came into contact with was extremely friendly. Although we were on the lot for a while before being approached, the process from that point on was very efficient and organized. friendly. Although we were on the lot for a while before being approached, the process from that point on was very efficient and organized. More

Very fast , easy and hassle free. I went on line, saw a car I liked, talked to Derek, drove the car , made a GREAT deal , I was out the door driving home. THANKS to ALL. Jon car I liked, talked to Derek, drove the car , made a GREAT deal , I was out the door driving home. THANKS to ALL. Jon More

Sales dept worked well with each other. Doing their best to move our sale a long within a timely manner. All employees we came in contact with were friendly. to move our sale a long within a timely manner. All employees we came in contact with were friendly. More