Star Chevrolet
Wiggins, MS
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I am following up on a previous review I had just recently posted. What started off as a very positive experience with STAR, has turned negative once we pulled off the lot. In the brief aftermath o recently posted. What started off as a very positive experience with STAR, has turned negative once we pulled off the lot. In the brief aftermath of my used car purchased, I have had to come up with an extra $500 to cover "mistakes" that were made by the dealership in relation to TTL and also my trade in Tax credit. I live in Louisiana, but made the purchase in Mississippi. Both these topics were discussed prior to my purchase and I was assured that neither would present a problem. Now, I am unable to register the car until these items are paid. The details are much to cover, but in the end, I feel very deceived by the dealership. I feel they definitely knew this would later be a problem, but was playing the "numbers game" and misrepresented the information. When these issues arose, I called and spoke with by salesperson, Cody, and expressed my disappointment and frustration. I asked in good faith if he could help by at least refunding the "doc fees" I was originally charged to help off-set these unexpected expenses (as the dealership didnt handle by TTL in the end). I was giving them the opportunity to make it right. I was told they would not. Lastly, I ll take the blame for this one, but still feel other buyers should know....I have also since learned that two of the tires need almost immediately replacement (one had a plug and was slowing leaking). They were mounted facing in, as not to show the wear. I should have inspected them more closing myself but since it was just myself and my daughter, it was overlooked. I had also specifically asked about the condition of the tires prior to our 1.5 hr drive to see the car and was told that they were fine (car has only 33,000 miles). It saddens me how this situation played out. I thought I was dealing with a honest business. As a result, I would not buy from Star again nor recommend them. More
The absolute best dealership I have ever dealt with. Everyone was kind and they didn’t waste my time at all. I told them what I needed and they were able to get me everything I asked for. Everyone was kind and they didn’t waste my time at all. I told them what I needed and they were able to get me everything I asked for. More
Very impressed with the way they handled everything in a professional and I believe honest way. professional and I believe honest way. More
Erin and Paul were very professional, polite and made the buying experience enjoyable. Would purchase an automobile from them again without hesitation. buying experience enjoyable. Would purchase an automobile from them again without hesitation. More
They advertise as Lowest Price, Period. Very false as I sent them several exact match vehicles listed at $3,000 to $4,000 less. They would not match price. Trust me, you pay for "the fre Very false as I sent them several exact match vehicles listed at $3,000 to $4,000 less. They would not match price. Trust me, you pay for "the free 10-year, 100,000-mile warranty". More
Star Chevrolet made my purchase a very simple process. Todd, our sales person was great... no pressure, just informative. Paul in financing was also professional and made the process very simple. I hig Todd, our sales person was great... no pressure, just informative. Paul in financing was also professional and made the process very simple. I highly recommend working with this goup! More
Jayden was very helpful and took the time to go over all aspects of my new truck. The entire staff at Star Chevrolet was very welcoming and provided a friendly atmosphere. Paul in finance helped procure the aspects of my new truck. The entire staff at Star Chevrolet was very welcoming and provided a friendly atmosphere. Paul in finance helped procure the best finance options for my situation, he was very helpful with addressing my unique situation. More
Arrived at the dealership and the truck I made an appointment to see was in the process of being purchased by another customer. Kristina showed me a few other trucks and the management honored the pr appointment to see was in the process of being purchased by another customer. Kristina showed me a few other trucks and the management honored the price match of the truck I originally was going to purchase. More
Erin was great, no pushy sales, easy to work with, will definitely recommend Erin to others. definitely recommend Erin to others. More
Honest and humble. Good service department. I would recommend them to anyone looking to purchase a vehicle. I would go back. Good service department. I would recommend them to anyone looking to purchase a vehicle. I would go back. More