Star Buick GMC

My experience started out very poorly. The salesman worked to right the mistakes. In the end it was fine. Not sold on the dealership's customer policies though. worked to right the mistakes. In the end it was fine. Not sold on the dealership's customer policies though. More

Wished to buy out my lease. Wanted to charge me $250.00 to $500.00 to evaluate the vehicle prior to buyout. GM headquarters indicated they had never heard of that before. SCAM to $500.00 to evaluate the vehicle prior to buyout. GM headquarters indicated they had never heard of that before. SCAM More

Stay away. They give you a verbal sight unseen quote to get you there and then after finding additional scratches Low ball you. At that point you're so aggravated you just want to be done. Then after the get you there and then after finding additional scratches Low ball you. At that point you're so aggravated you just want to be done. Then after the Owner tells you the fix is 45 days out your truck is listed $9k more than what they gave you. Untouched. Liars and cheats.Plus they don't stock parts. Stay away More

My husband was due to trade in his GMC Sierra... went and looked at inventory. He ended up leasing a new GMC Sierra and is thrilled with his new vehicle. While there I decided to look at a used Jeep Wrang looked at inventory. He ended up leasing a new GMC Sierra and is thrilled with his new vehicle. While there I decided to look at a used Jeep Wrangler they had on the lot and I took it for a test drive. Working with Greg and Tyler Smith, we ended up turning in my GMC lease and trading in my Mazda Miata and purchasing the Jeep Wrangler and my husband swapped out his GM lease for a new one all in one day. Greg and Tyler were extremely patient and the whole process was so efficient. The show room was immaculate. We went in for one car and ended up getting two. My husband and I could not be more pleased with the efficiency of Star GMC of Easton. From the sales person right on to the finance person and the GM we were extremely impressed with the efficiency and the professionalism. Star has the BEST staff... Even the greeter was so sweet and smiling. You left feeling like you were definitely welcomed there. We would highly recommend Star GMC of Easton to all of our friends and family. More

Star GMC was the 5th dealership I contacted trying to buy a 2020 GMC Sierra 1500. In the matter of just a few phones calls, I was able to get the exact deal I wanted from Star GMC, with no hassles, argument a 2020 GMC Sierra 1500. In the matter of just a few phones calls, I was able to get the exact deal I wanted from Star GMC, with no hassles, arguments or protracted negotiations, unlike those other dealers. I appreciated working with Andrew over the phone and via email, he has strong knowledge of the overall lease process and got all his numbers right the first time. When I arrived to close the deal, Andrew let me test drive a few different models and gave me as much time as I needed to inspect all the features. Signing the actual paperwork took less then 15 minutes, and even with multiple test drives I was out of the dealer in under 3 hours with my new vehicle. Definitely recommend Star & Andrew, although be prepared for alot of "Rock-Ons" *** Update: 3 days after I purchased this vehicle, GMC announced a $1500 reduction on the MSRP of all 2020 3.0L Duramax Serria's. I am quite dissappointed I wasn't given any advance notice of this change and I think it's inappropriate for GMC to devalue the product for all the existing owners. As such I am adjusting my rating. More

Made an appointment with "Hawk" (Adam). I told him what options I wanted and my color preferences. Went for a test drive and within one hour settled on a lease for a new 2020 Acadia. My least favorite th options I wanted and my color preferences. Went for a test drive and within one hour settled on a lease for a new 2020 Acadia. My least favorite thing to do is shop for a car, but this was a quick and easy process. When I picked up the vehicle Hawk took the time to answer my questions and demonstrate many of the functions and features. I would recommend him to anyone looking to purchase or lease a vehicle. More

ANOTHER EXCELLENT BUYING EXPERIENCE THANKS TO MARCOS & STAR! I couldn't be more pleased with the exceptional treatment I experienced from my salesman, Marcos Nascimento, at Star Buick GMC. I wasn't certain of w I couldn't be more pleased with the exceptional treatment I experienced from my salesman, Marcos Nascimento, at Star Buick GMC. I wasn't certain of what kind of car I wanted to purchase. He LISTENED to what my needs were and recommended a vehicle that gave me the most options for the best value. He's such a kind person, who always puts his customers first without any pressure. Sean in Finance was so accommodating and treated me wonderfully. Who says buying a car (especially as a female) has to be a daunting experience....Marcos and the crew at STAR are fabulous! More

Hawk did a Great job once again getting me into the vehicle I wanted, for the price I wanted to pay! I’ll spread the word of the Hawk to anyone looking for a vehicle. vehicle I wanted, for the price I wanted to pay! I’ll spread the word of the Hawk to anyone looking for a vehicle. More

Horrible service. 3 service advisors sitting at their desks and not one even looked up to great me. I had to ask for help. Wouldnt even look at my car without charging me the $100 diagnostic fee. My car desks and not one even looked up to great me. I had to ask for help. Wouldnt even look at my car without charging me the $100 diagnostic fee. My car is CPO and was STILL UNDER WARRANTY and they wouldn't touch it unless I was going to pay the $100 fee. They wouldn't even look up the codes to see if it was covered. More