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Star Buick GMC
Easton, PA
1,400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,400 reviews
March 13, 2012
Doug is very polite and courteous in handling the servicing of my Acadia. He always finds the time to explain what is needed and the service performed. In my mind he has always met my expectations as servicing of my Acadia. He always finds the time to explain what is needed and the service performed. In my mind he has always met my expectations as a customer. Thank you. Bob Sherwood More
by flexane
Employees Worked With
Doug Roat, Mark Porcaro, Doug Roat
March 12, 2012
Rob was very helpful and worked with us to build and order the truck that best fit our needs for our business. He also gave us a great price! order the truck that best fit our needs for our business. He also gave us a great price! More
by cobrajet42783
Employees Worked With
Rob Ehrig, Rob Ehrig
March 09, 2012
Jim Mallis, the manager of Star Preowned in Easton, argued with me about specific features on a Duramax Pickup Truck. He claimed an LT truck would never be available with cloth seats. I kindly said t argued with me about specific features on a Duramax Pickup Truck. He claimed an LT truck would never be available with cloth seats. I kindly said that's incorrect, that an LT is standard with cloth seats. He became very agitated and I used my iPhone to bring up Chevy's website and show him how he is incorrect. Jim became irate over a small detail where he was incorrect and said Chevy's website is wrong. He said he knows all the features since he used to be a manager at another dealer. Extremely unprofessional! He said I would never find a truck with these features or at the price I was looking for. It only took me 15 minutes to travel to another dealer and find 5 trucks LT with Cloth seats. After thinking the incident was over, my parents went to Star later in the day to look for a vehicle and he confronted them and explained how he wanted to throw me out of the dealer since I was trying to prove him wrong and make him look like a liar. As a pharmacist I must know thousands of drugs and information about them so I won't harm a person by giving wrong information. To me, proper facts are essential, even if it is knowing a handful of car models that a dealer is responsible for. Don't waste your time with this man or dealer. More
by Waynejr88
Employees Worked With
Jim Mallis
March 06, 2012
Rob was very prompt in getting me information on vechicle and pricing. Delivered the truck to my business and did all paperwork then with no wasted time running around for me. and pricing. Delivered the truck to my business and did all paperwork then with no wasted time running around for me. More
by mgross2012
Employees Worked With
Rob Ehrig, Rob Ehrig
March 05, 2012
We’ve been doing business with Star Buick GMC in Easton for years… We have had 7 vehicles from Star over the years, and they have never disappointed us. Always getting more for our money at Star than any o for years… We have had 7 vehicles from Star over the years, and they have never disappointed us. Always getting more for our money at Star than any other dealership we have shopped at. We live in central NJ, and I can't stress enough that the trip is well worth it. Pat Gruhler is always friendly, and very knowledgeable about the cars and trucks. We pass many dealerships in New Jersey to get to Star, and there is a reason for that. We know that Star is all about Customer Service and giving us the best deal possible. We have always been extremely satisfied and we highly recommend Star Buick GMC . More
by pfkpmg
Employees Worked With
Pat Gruhler, Pat Gruhler
March 05, 2012
Rob did a superb job in locating the vehicle we needed in a timely manner. The salesmen went well beyond most salesmen by measuring parts of the truck prior to the purchase to make sure the vehicle would fit a timely manner. The salesmen went well beyond most salesmen by measuring parts of the truck prior to the purchase to make sure the vehicle would fit our needs. He also set up a super convenient delivery and had the truck detailed to perfection. Rob spent time explaining the many new features and going over the new technology in the vehicle. We have been a long time customer of Star but have never used salesmen Rob Ehrig, we would recommend him and this dealer without hesitation. Rob adds a friendly and knowledgeable component to the Star experience that would keep even the pickiest of buyers returning again and again. A+ More
by westsarver
Employees Worked With
Rob Erhig, Rob Ehrig
February 18, 2012
Marcos, Congratulations on a double header for your Marcos, Congratulations on a double header for your first sale!!Not only did I buy the Sierra pick up, but also the Yukon Denali on the showroom fl Marcos, Congratulations on a double header for your first sale!!Not only did I buy the Sierra pick up, but also the Yukon Denali on the showroom floor. You are a great salesman, you were a pleasure to work with, always going out of your way even on your time off. You took the time to ride back to my house and help me take everything out of my Tahoe, drove it back to the dealership so that it could be there in the AM so that the shop could take out other things to put in the new Denali. I think the dealership is top notch and I will always buy my many vehicles when ready at Star. Thank you all again for a great experience. Pat Fanelli More
by PatFan
Employees Worked With
Marcos, Marcos Nascimento
November 08, 2010
Worst experience I've ever had with a dealership. We were contacted by their internet manager, who did great in getting us all the information, but when we got there, he introduced us to John Hershey. That' contacted by their internet manager, who did great in getting us all the information, but when we got there, he introduced us to John Hershey. That's where it all went down hill. John was knowledgable about the car, but when we found the car we wanted, I felt like they were trying to screw me. They wanted to give me far less for my trade than any other dealer, and they were unwilling to work with me on the price of theirs. When I had enough, Bob, the sales manager came out and only made things worse. He's a pompus a** who thinks he knows everything. I will never recommend Star. Hopefully, you don't waste half your day there like I did. Star=STAY AWAY More
by annonymous123
Employees Worked With
John
January 08, 2010
I have been using Star Pontiac Buick GMC for years. I have been using Star Pontiac Buick GMC for years. Their service department with Bill and Angelo is nothing short of superior work. They will not w I have been using Star Pontiac Buick GMC for years. Their service department with Bill and Angelo is nothing short of superior work. They will not work on your car without telling you the cost involved. Because of their great service dept I decided to purchase another vehicle from this specific dealer. Mark Anthony in the showroom is an up front honest guy when it comes to sales. This is very rare in my car buying experience elsewhere, but not at Star. Terrific team of professionals working there. More
by tonyl
Employees Worked With
Mark Anthony, Bill Lindsay
January 20, 2005
I discovered Star on the interenet , their website had all of their inventory posted with features, price and pictures. The Internet manager Mike answered all of my questions before I got into the dealers all of their inventory posted with features, price and pictures. The Internet manager Mike answered all of my questions before I got into the dealership. I came in to test drive and was treated very well not like a lot of other dealers I went to. I was not pressured and called repeatedly. I went back the next day and bought it. I would highly recomend Star and Mike. More
by BruceDempsey
Employees Worked With
Michael McNett
