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Star Buick GMC
Easton, PA
1,403 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,403 reviews
March 17, 2012
Doug was very helpful in answering all my questions about my vehicles being serviced today.He and all the rest of the empoyees that helped me today were very friendly and courteous.I will recommend Star Pont my vehicles being serviced today.He and all the rest of the empoyees that helped me today were very friendly and courteous.I will recommend Star Pontiac to all my friends and family.Thanks again Doug for all your help. More
by Andrew3241
Employees Worked With
Doug Roat, Mark Porcaro, Doug Roat
March 15, 2012
We have been coming to Star for years and the service department treats us the very best, that would be our favorite, Bill. He is always courteous and caring to everyone's needs. He goes out of his way department treats us the very best, that would be our favorite, Bill. He is always courteous and caring to everyone's needs. He goes out of his way to make sure you understand the problem, as well as insuring you are comfortable and taken care of if you wait. They are speedy with apts. and update you with information. Go to Star and ask only for Bill.......seriously-he is the man to see. We love you Bill!!!!!! Thanks for fixing my truck today.Always a pleasure to go and see Bill. He always has a smile too. All the staff are personable-including the nice gentleman, who I am sorry I forgot his name-who greeted me upon entering the service doors-thanks again for a fix worth having. Sincerely a long time customer, Chris Galler More
by chrisandmike
Employees Worked With
Bill Lindsay, Mark Porcaro, Bill Lindsay
March 15, 2012
i have always had good luck with doug and the rest of the staff at star.i would recommend the star team to anyone looking to buy a car or for service.with the exception of being a little more pricey than the staff at star.i would recommend the star team to anyone looking to buy a car or for service.with the exception of being a little more pricey than the local garages,at least with star you get what you paid for.quality work. More
by bstar
Employees Worked With
Mark Porcaro, Doug Roat
March 13, 2012
Doug is very polite and courteous in handling the servicing of my Acadia. He always finds the time to explain what is needed and the service performed. In my mind he has always met my expectations as servicing of my Acadia. He always finds the time to explain what is needed and the service performed. In my mind he has always met my expectations as a customer. Thank you. Bob Sherwood More
by flexane
Employees Worked With
Doug Roat, Mark Porcaro, Doug Roat
March 12, 2012
Rob was very helpful and worked with us to build and order the truck that best fit our needs for our business. He also gave us a great price! order the truck that best fit our needs for our business. He also gave us a great price! More
by cobrajet42783
Employees Worked With
Rob Ehrig, Rob Ehrig
March 09, 2012
Jim Mallis, the manager of Star Preowned in Easton, argued with me about specific features on a Duramax Pickup Truck. He claimed an LT truck would never be available with cloth seats. I kindly said t argued with me about specific features on a Duramax Pickup Truck. He claimed an LT truck would never be available with cloth seats. I kindly said that's incorrect, that an LT is standard with cloth seats. He became very agitated and I used my iPhone to bring up Chevy's website and show him how he is incorrect. Jim became irate over a small detail where he was incorrect and said Chevy's website is wrong. He said he knows all the features since he used to be a manager at another dealer. Extremely unprofessional! He said I would never find a truck with these features or at the price I was looking for. It only took me 15 minutes to travel to another dealer and find 5 trucks LT with Cloth seats. After thinking the incident was over, my parents went to Star later in the day to look for a vehicle and he confronted them and explained how he wanted to throw me out of the dealer since I was trying to prove him wrong and make him look like a liar. As a pharmacist I must know thousands of drugs and information about them so I won't harm a person by giving wrong information. To me, proper facts are essential, even if it is knowing a handful of car models that a dealer is responsible for. Don't waste your time with this man or dealer. More
by Waynejr88
Employees Worked With
Jim Mallis
March 06, 2012
Rob was very prompt in getting me information on vechicle and pricing. Delivered the truck to my business and did all paperwork then with no wasted time running around for me. and pricing. Delivered the truck to my business and did all paperwork then with no wasted time running around for me. More
by mgross2012
Employees Worked With
Rob Ehrig, Rob Ehrig
March 05, 2012
Rob did a superb job in locating the vehicle we needed in a timely manner. The salesmen went well beyond most salesmen by measuring parts of the truck prior to the purchase to make sure the vehicle would fit a timely manner. The salesmen went well beyond most salesmen by measuring parts of the truck prior to the purchase to make sure the vehicle would fit our needs. He also set up a super convenient delivery and had the truck detailed to perfection. Rob spent time explaining the many new features and going over the new technology in the vehicle. We have been a long time customer of Star but have never used salesmen Rob Ehrig, we would recommend him and this dealer without hesitation. Rob adds a friendly and knowledgeable component to the Star experience that would keep even the pickiest of buyers returning again and again. A+ More
by westsarver
Employees Worked With
Rob Erhig, Rob Ehrig
March 05, 2012
We’ve been doing business with Star Buick GMC in Easton for years… We have had 7 vehicles from Star over the years, and they have never disappointed us. Always getting more for our money at Star than any o for years… We have had 7 vehicles from Star over the years, and they have never disappointed us. Always getting more for our money at Star than any other dealership we have shopped at. We live in central NJ, and I can't stress enough that the trip is well worth it. Pat Gruhler is always friendly, and very knowledgeable about the cars and trucks. We pass many dealerships in New Jersey to get to Star, and there is a reason for that. We know that Star is all about Customer Service and giving us the best deal possible. We have always been extremely satisfied and we highly recommend Star Buick GMC . More
by pfkpmg
Employees Worked With
Pat Gruhler, Pat Gruhler
February 18, 2012
Marcos, Congratulations on a double header for your Marcos, Congratulations on a double header for your first sale!!Not only did I buy the Sierra pick up, but also the Yukon Denali on the showroom fl Marcos, Congratulations on a double header for your first sale!!Not only did I buy the Sierra pick up, but also the Yukon Denali on the showroom floor. You are a great salesman, you were a pleasure to work with, always going out of your way even on your time off. You took the time to ride back to my house and help me take everything out of my Tahoe, drove it back to the dealership so that it could be there in the AM so that the shop could take out other things to put in the new Denali. I think the dealership is top notch and I will always buy my many vehicles when ready at Star. Thank you all again for a great experience. Pat Fanelli More
by PatFan
Employees Worked With
Marcos, Marcos Nascimento
