Star Buick GMC

Thank you for your help in getting my 3rd pickup Truck from STAR. Marcos did a great job getting me what i wanted and keeping me informed. i was happy with the price and product i recieved. Thanks A from STAR. Marcos did a great job getting me what i wanted and keeping me informed. i was happy with the price and product i recieved. Thanks Again More

Went for re-issuing of inspection stickers. After realizing my insurance cards were not correct, Doug went above and beyond to assist me in getting the corrected paperwork from the insurance company, realizing my insurance cards were not correct, Doug went above and beyond to assist me in getting the corrected paperwork from the insurance company, even as much as offering me his computer to contact State Farm as my agent was not available at the time. He assisted me in logging on to State Farm and retrieving the info that I needed. By him doing this it saved me a trip back to the dealership at a later time. It was obvious that the mistake made by the clerk at State Farm was an error, he could have just told me to come back at a later time, but instead he took the extra steps to help a very frustrated and upset customer work thru the problem and I left with my vehicle having the corrected info that was needed. I would highly recommend Star. Mark Porcarro and his team always seem to go above and beyond...... More

My experience in service was wonderful! Mark Porcaro was very helpful and understanding of my problems with my vehicle and situation. He went above and beyond to help me and and figured out a way to get it very helpful and understanding of my problems with my vehicle and situation. He went above and beyond to help me and and figured out a way to get it taken care of right away. I would recommend this dealership/service station to ALL my friends and family! More

I came in for an oil change and tire rotation and unexpectedly needed work for a recall notice. Doug said it would be an additional hour for the work, making my total wait time 2 hours. My time was unexpectedly needed work for a recall notice. Doug said it would be an additional hour for the work, making my total wait time 2 hours. My time was extremely limited that day and I began to fret about the 1,000 other places I needed to be...meetings, post office, feeding my kids, etc. Doug asked Joe to put mechanic Chris on my vehicle and had my car done within one hour! I can't tell you how much I appreciate the extra efforts Star went through for my benefit. Thank you for the usual job well done!! More

We gave the ratings we did because we were looking for a GMC Acadia for over 1 month and had no luck. When we walked into Star you could see they really wanted to take the time and work with you so you lef GMC Acadia for over 1 month and had no luck. When we walked into Star you could see they really wanted to take the time and work with you so you left buying the car that you really wanted. We will recommend to family and friends and we will come back as well. So thank you again STAR!!! More

Doug is the reason we keep returning to the dealership. We purchased our vehicle from Patty who also has been extremely helpful. She also took the time to ensure that we found a vehicle that we were satis We purchased our vehicle from Patty who also has been extremely helpful. She also took the time to ensure that we found a vehicle that we were satisfied with and has followed up to ensure we are happy. Doug has continuously gone above and beyond to ensure our satisfaction whenever we bring any of our vehicles in for service. More

Doug was very helpful in answering all my questions about my vehicles being serviced today.He and all the rest of the empoyees that helped me today were very friendly and courteous.I will recommend Star Pont my vehicles being serviced today.He and all the rest of the empoyees that helped me today were very friendly and courteous.I will recommend Star Pontiac to all my friends and family.Thanks again Doug for all your help. More

We have been coming to Star for years and the service department treats us the very best, that would be our favorite, Bill. He is always courteous and caring to everyone's needs. He goes out of his way department treats us the very best, that would be our favorite, Bill. He is always courteous and caring to everyone's needs. He goes out of his way to make sure you understand the problem, as well as insuring you are comfortable and taken care of if you wait. They are speedy with apts. and update you with information. Go to Star and ask only for Bill.......seriously-he is the man to see. We love you Bill!!!!!! Thanks for fixing my truck today.Always a pleasure to go and see Bill. He always has a smile too. All the staff are personable-including the nice gentleman, who I am sorry I forgot his name-who greeted me upon entering the service doors-thanks again for a fix worth having. Sincerely a long time customer, Chris Galler More

i have always had good luck with doug and the rest of the staff at star.i would recommend the star team to anyone looking to buy a car or for service.with the exception of being a little more pricey than the staff at star.i would recommend the star team to anyone looking to buy a car or for service.with the exception of being a little more pricey than the local garages,at least with star you get what you paid for.quality work. More