Star Buick GMC

Because my husband needed a new van right away, we needed fast and efficient service. I showed up after all the choices, price etc. were made. Of course there was a streamline credit check and all I had to d fast and efficient service. I showed up after all the choices, price etc. were made. Of course there was a streamline credit check and all I had to do was show up to sign on the dotted line. I felt like it was old home week and I was greeted by Kyle, then passed along to Ben for the remainder of the transaction. Ben proved to be prepared, knowledgable and precise in the way he kept the process moving along while being friendly, relaxed and answering all my questions along the way. Ben truly showed that he enjoys his work and made us comfortable in believing that we received great value and continued support. Thanks Star, for the customers service, quality sales force and good value. Thanks to Ben and Kyle for speedy and friendly service. More

This is our second car in 2 months. We love our Terrain so here we are buying another one. Our salesman experience was great the first time with Marcos that we only wanted to deal with him again. He is s so here we are buying another one. Our salesman experience was great the first time with Marcos that we only wanted to deal with him again. He is such a kind gentle man with no pressure to buy, and always smiling which makes your day. If there was anyone interested in a car purchase, please see Marcos. To us he is the best there is. We wouldn't have come back if he wasn't such a great salesman. Thanks Marcos. More

I was slightly disappointed in the pricing and the quality of work as it related to my trade. Initially, the sales team gave me an estimate of $6,000-7,000 based on its condition. When the final numbe quality of work as it related to my trade. Initially, the sales team gave me an estimate of $6,000-7,000 based on its condition. When the final numbers were being discussed the trade was set at $6,000. I took that as unacceptable and immediately called a person (local used car dealer) that might be interested in buying my vehicle since he had serviced and where I had originally purchased the vehicle. He gave me a price that he would buy it for $7,000-7,500. I went back to Jim and explained what he said. Jim went back to the sales team with the possibility of me selling it to someone else. All of a sudden, the used car dealer and Jim's manager (Jeff Fischl) are now outside surveying my trade vehicle and discussing it--much to my wonderment: why now? Where was this interest before? I felt like I was being slighted for the true value of my trade with their original offer ($6,000) and now because of my phone call it was being truly evaluated. After their renewed synopsis of the vehicle, Jim brought back a figure of $7,200. Again, in the back of my mind was: why wasn't this the original offer? Overall, the pricing would have been 'great' had they derived or shown a vested interest in its true value. Coming out of this experience, I would be very cautious to anyone looking to trade their vehicle at this dealership based on this experience. More

Jenna M. was a pleasure to work with, as was Sean M. Both were honest and Listened to our requestes and made it happen. My wife and I did not feel as if we were being pushed into something we didnt wan Both were honest and Listened to our requestes and made it happen. My wife and I did not feel as if we were being pushed into something we didnt want and we came to an agreement on the 2009 lexus is250 that we were very pleased with. This is the 3rd car we purchased from Star in Easton and we will continue to purchase our vehicles from you. Thank you again Ziad & Jillian More

Marcos was the best car salesman I ever encountered. Honest, sweet ,and caring. Never pushed anything on us. I would definitely tell someone to go to Marcos. Maarcos is an asset to your company. Came i Honest, sweet ,and caring. Never pushed anything on us. I would definitely tell someone to go to Marcos. Maarcos is an asset to your company. Came in in march to test drive an Acadia denial first before I test drove anything else. Then came back in march and bought it. Everyone was great and nice to us. More

I had a great experience with star, everyone is very friendly and welcoming. Jenna McManus was so helpful and got me exactly what I was looking for with no problems. I am very satisfied with my car I l friendly and welcoming. Jenna McManus was so helpful and got me exactly what I was looking for with no problems. I am very satisfied with my car I love it! Jenna helped me with everything and made sure all paper work was clearly understood so their we're no confusion. I will recommend this dealership.. As I have! Thanks Jenna! More

Shopping for a car has always been very stressful.However, my husband's and my auto shopping experience at Star Buick was very enjoyable. I initially started looking for a car on the intern stressful.However, my husband's and my auto shopping experience at Star Buick was very enjoyable. I initially started looking for a car on the internet. I talked with Sophia Trinkley. the internet manager at Star Buick. She was very helpful,courteous and positive that the dealership could meet our needs. I finally made an appointment at Star Buick. My husband and I were introduced to a car salesmen, Marcos Nascimento.He exceeded our expectations.At no time did we feel any car pressure. Marcos was knowledgeable, answered our questions truthfully and delivered a car which met our needs at a fair price.Marcos was professional, courteous, helpful and friendly. He is absolutely an asset to Star Buick. We also had the pleasure of working with Keith Muir, the manager at Star Buick He exhibited the same exemplary qualities.My husband and I would definitely purchase another car at Star Buick and would recommend others to this dealership, requesting Marcos Nascimento.as the salesman. More

My overall experience at Star was a very good one. The staff were friendly and patient. I knew what I wanted and my salesperson, James Gunderman, did whatever he could to find the vehicle I was intereste staff were friendly and patient. I knew what I wanted and my salesperson, James Gunderman, did whatever he could to find the vehicle I was interested in. The only downside of my buying experience was the wait I had on my day of delivery. More

I have bought/leased cars before. Told Marcos I did not want to spend hours at the dealership haggling over prices, etc. My experience was tremendous. I left the dealership two days later in a new car and want to spend hours at the dealership haggling over prices, etc. My experience was tremendous. I left the dealership two days later in a new car and a monthly payment lower than what I had been paying. So impressed with the outcome, I went back a few days later and leased another car; a lower monthly payment and completely happy. Marcos was at all times professional; received no statements like "what can we do to put you in this car today." since I had bought a used car from Star 2 1/2 years ago I was familiar with their setup.(service, etc) Since one of the cars (1st) was for my wife, it was her choice as to the color, etc. I was able to take the car home; wife drove it and was delighted with it. Have already recommended this dealership to several friends as well as things they need to look at with the new Buick Verano. More

Great experience, never had this VIP treatment before. My husband and I loved the purchase of our Terrain. Our salesman was Marcos Nascimento and he was the best salesman we ever dealt with. With salesmanshi husband and I loved the purchase of our Terrain. Our salesman was Marcos Nascimento and he was the best salesman we ever dealt with. With salesmanship like that, we will definitely come back. More