Star Buick GMC
Easton, PA
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We were about to give up on purchasing a new SUV that would fit in our budget after dealing with the swindlers over at Brown Daub Kia in Easton, until we came to Star Buick GMC. We were warmly greeted b would fit in our budget after dealing with the swindlers over at Brown Daub Kia in Easton, until we came to Star Buick GMC. We were warmly greeted by Jeff with his honest and completely considerate approach to our financial needs. He worked to get us an SUV that surpassed our previous wants in a vehicle, as well as satisfying our budget. We will recommend all of friends and family to this employee as well as this particular location in Easton. More
I was very pleased with the very friendly employees, especially Jenna. She was very helpful in deciding which vehicle to buy and explained all the paperwork in detail. The best part was we did not have especially Jenna. She was very helpful in deciding which vehicle to buy and explained all the paperwork in detail. The best part was we did not have to wait for hours. We were in and out! I love my new Pontiac and would definately recommend Jenna to my friends and family! Thanks again Jenna! More
I would highly recommend this dealership to anyone looking for a car new or used! Jenna M. was wonderful and a pleasure to have helping me search for a car. She was knowledgeable, friendly, helpful, a looking for a car new or used! Jenna M. was wonderful and a pleasure to have helping me search for a car. She was knowledgeable, friendly, helpful, and always explained everything. I loved that Jenna was never pushy or made me feel as if I had to buy a car from her. I purchased a Mazda 3 with Jenna's help and I love the car. Thank you for a wonderful experience and helping me choose the best car! Jenna was wonderful and I highly recommend her to help assist in choosing a new car. Thank you for a wonderful and positive experience. More
Doug Roat answered all my questions and concerns Friendly service dept Very fair price on oil changes Will go there again for my future service Also used body shop in past they too did and excellent job on m service dept Very fair price on oil changes Will go there again for my future service Also used body shop in past they too did and excellent job on my vehicle would recommend the dealership to anyone looking for a new or used vehicle More
Marcos was very personable, attentive and understanding. He kept us updated on the vehicle search status throughout the process. Marcos genuinely cares about client satisfaction and exceeded every expectat He kept us updated on the vehicle search status throughout the process. Marcos genuinely cares about client satisfaction and exceeded every expectation that we had. We have a beautiful, safe new car for our kids. Great customer service! We could not have asked for anything more. We were treated like we meant something to them not just another person walking in off the street just wanting to look at a car. We were always called by name, not matter who was speaking with us. We would not hesitate to go back to Star Buick GMC and make another purchase. More
Nev was awesome he gave us a no hassle, no bother experience . He was as straight forward as I was and it was most appreciated ! ***** STAR experience and would definitely do it again!!!!! Nev was k experience . He was as straight forward as I was and it was most appreciated ! ***** STAR experience and would definitely do it again!!!!! Nev was knowledgeable with the car I was looking at almost like he owned one himself, appreciate that and when you are going through this experience not feeling well Nev made ALL the difference in the WORLD especially when I was only starting to shop and expected it to be a 3 month process and instead in 2 days I was driving away and that included weekend! OH yea and incredible storm with Tornado watch ! but of course it wouldn't have been complete! More
THESE GUYS WERE GREAT FABULOUS PRICING GREAT TRADE IN VALUE SERVICE BALLOONS FOR THE KIDS YOU NAME IT THEY GOT IT RIGHT THE 1ST THE TIME. AAAAAAAAAAA+++++++++++++ VALUE SERVICE BALLOONS FOR THE KIDS YOU NAME IT THEY GOT IT RIGHT THE 1ST THE TIME. AAAAAAAAAAA+++++++++++++ More
Because my husband needed a new van right away, we needed fast and efficient service. I showed up after all the choices, price etc. were made. Of course there was a streamline credit check and all I had to d fast and efficient service. I showed up after all the choices, price etc. were made. Of course there was a streamline credit check and all I had to do was show up to sign on the dotted line. I felt like it was old home week and I was greeted by Kyle, then passed along to Ben for the remainder of the transaction. Ben proved to be prepared, knowledgable and precise in the way he kept the process moving along while being friendly, relaxed and answering all my questions along the way. Ben truly showed that he enjoys his work and made us comfortable in believing that we received great value and continued support. Thanks Star, for the customers service, quality sales force and good value. Thanks to Ben and Kyle for speedy and friendly service. More
This is our second car in 2 months. We love our Terrain so here we are buying another one. Our salesman experience was great the first time with Marcos that we only wanted to deal with him again. He is s so here we are buying another one. Our salesman experience was great the first time with Marcos that we only wanted to deal with him again. He is such a kind gentle man with no pressure to buy, and always smiling which makes your day. If there was anyone interested in a car purchase, please see Marcos. To us he is the best there is. We wouldn't have come back if he wasn't such a great salesman. Thanks Marcos. More
I was slightly disappointed in the pricing and the quality of work as it related to my trade. Initially, the sales team gave me an estimate of $6,000-7,000 based on its condition. When the final numbe quality of work as it related to my trade. Initially, the sales team gave me an estimate of $6,000-7,000 based on its condition. When the final numbers were being discussed the trade was set at $6,000. I took that as unacceptable and immediately called a person (local used car dealer) that might be interested in buying my vehicle since he had serviced and where I had originally purchased the vehicle. He gave me a price that he would buy it for $7,000-7,500. I went back to Jim and explained what he said. Jim went back to the sales team with the possibility of me selling it to someone else. All of a sudden, the used car dealer and Jim's manager (Jeff Fischl) are now outside surveying my trade vehicle and discussing it--much to my wonderment: why now? Where was this interest before? I felt like I was being slighted for the true value of my trade with their original offer ($6,000) and now because of my phone call it was being truly evaluated. After their renewed synopsis of the vehicle, Jim brought back a figure of $7,200. Again, in the back of my mind was: why wasn't this the original offer? Overall, the pricing would have been 'great' had they derived or shown a vested interest in its true value. Coming out of this experience, I would be very cautious to anyone looking to trade their vehicle at this dealership based on this experience. More