Star Buick GMC

Although I was pleased with the way the dealership staff handled my recent visit, I am very disappointed that a 2011 Sierra truck would need this kind of work done with lesss than 10,000 miles on the vehicl handled my recent visit, I am very disappointed that a 2011 Sierra truck would need this kind of work done with lesss than 10,000 miles on the vehicle. It does not say much about the quality of the vehicle and that is upsetting to me. More

great service where you are in and out very quicklyyou get everythig explained in detail and about the cost and length of time it will take get everythig explained in detail and about the cost and length of time it will take More

This was my first visit to the dealership. I took advantage of their Black Friday free oil change offer for my Chevy mini-van. While waiting, Pat Gruhler introduced herself to me and asked if I'd be advantage of their Black Friday free oil change offer for my Chevy mini-van. While waiting, Pat Gruhler introduced herself to me and asked if I'd be interested in bowling with a frozen turkey. Unique idea to be sure! After knocking down the pins, she and I were discussing what Star had to offer. The free oil and filter change service, along with the good-natured attitudes of everyone there was greatly appreciated. More

Dealing with Pat Gruhler was a pleasure. In context, my car was towed to Star/Easton's repair shop, and the word from the shop was not encouraging. Doug Roat was honest with me about the necessary repairs car was towed to Star/Easton's repair shop, and the word from the shop was not encouraging. Doug Roat was honest with me about the necessary repairs and the fact that he was uncertain how the car would respond after the repairs. Doug has been my service advisor for several years, and I have learned Doug is a man of his word. It appeared that another car was on my horizon. I had been given a GMC Terrain as a loaner, and I contacted internet sales about a deal on the Terrain. John Hershey (who had contacted me a few weeks before about trading in) stepped in and set up a time for me to come in and discuss any deal. Pat met my wife and me before we got to the showroom door. Pat spent the time working out an acceptable deal--not for the Terrain (which I really didn't need), but for a Buick Verano, which Pat suggested as a car that would meet the needs we discussed. So, the deal was made. I recommend Pat, Doug, and John at Star/Easton. Through these folks, the dealership will keep my automotive repair, service, and purchase business. More

I felft that Benjamin worked with me to get the fainancials that I needed to obtain my GMC Terrain. He never rushed me nor gave me a high pressure sale pitch. He went over everything that I neede fainancials that I needed to obtain my GMC Terrain. He never rushed me nor gave me a high pressure sale pitch. He went over everything that I needed to know. More

Nev was incredibly personable, respectful, and honest. He never tried to sugar-coat anything, always gave me straight up answers, and if he didn't know an answer, he would be honest, and then go find out. Al never tried to sugar-coat anything, always gave me straight up answers, and if he didn't know an answer, he would be honest, and then go find out. Also, he never tried to push me towards a different vehicle. I went in, he met me, his personalities made the transaction a more comfortable conversation. At first, we couldn't come to an agreement, as the vehicle I wanted to trade was not as desireable by dealerships as I had thought. After I had sold the car, I contacted Nev again, and we went through most of the details via text message and over the phone. When I got there to make my final purchase, he and Sean were able to meet me at a fair price, and I drove out of there with a great car after a great car-buying experience. Even if I hadn't been able to buy the car I wanted, I'm confident that thanks to Nev's great personality and honesty that I would returned for a different vehicle down the road, and I recommend him to friends and family alike. More

As we all know shopping for a vehicle is usually a dreaded thing to do. After looking on the internet and finding what i wanted was pretty simple. I called the dealership and spoke to Pat Gruhler on dreaded thing to do. After looking on the internet and finding what i wanted was pretty simple. I called the dealership and spoke to Pat Gruhler on the telephone and i explained what i was looking for. She invited me down to the dealership and has been absolutely wonderful ever since. She is excellent to work with, she is kind and very professional as well as her knowledge of the GMC products. Not once did she pressure me into anything. She worked very hard to get the deal that I wanted and she did! She is a very nice lady and would highly recommend her to everyone I know. I know for now on i will be telling everyone i know that they should go down to Star GMC and speak to her. More