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Star Buick GMC
Easton, PA
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A fellow co worker recently purchased a vehicle from Steve Miller at Star in Hellertown. I have been looking for a few months and thought why not give them a try. Pulled into the parking lot and walked Steve Miller at Star in Hellertown. I have been looking for a few months and thought why not give them a try. Pulled into the parking lot and walked around looking at the different vehicles in stock. The choice was worth looking at. Good, clean vehicles that were nicely presented. Steve came over and introduced himself and asked if there were any in particular I was looking at. I explained that I had seen a 2007 Pontiac on line and would like to take a test drive. We went for a test drive and Steve helped me with the paperwork and I was able to take the car home that night. Steve is very knowledgeable in his job and is very patient with the customers. He is definitely someone I would recommend to friends or family members to purchase a car off of. Thanks for all of your help Steve! More
I went to star Hellertown to look for a decent used car for my son as a starter. Having not gone shopping for a car in quite some time I was a little hesitant as to what to expect being its been so long s for my son as a starter. Having not gone shopping for a car in quite some time I was a little hesitant as to what to expect being its been so long since I have dealed with a salesman. I was on the lot for about 15 minutes until Steve Miller came out to greet me and ask me how I was doing. I told him I was looking for a starter car for my son and wasn't quite sure what was good for my price range. Immediately he showed me around the lot at a couple different options, eventually a 2010 Ford Fusion caught my attention. He brought me the keys and left me ALONE awhile to check out the car myself. About 10 minutes later he came out to ask how everything was going and if I wanted to test drive it. I agreed and quickly after we were on the road I knew that the car was one I would defiantly consider. After the drive he asked me what I thought would be a good price for the car and I gave him my BOTTOM end of about 10,000. He said that we could work something out and about a few hours later I was walking out of the door with keys in my hand. Steve went out of his way to personally make sure that I would get the car for the price range I had and had me out the door in a matter of hours. I am defiantly recommending him to my family and friends because this guy is not just a sales man. He never pushed me with a bunch of features I didn't already know about the car and offered me information about it that I truly WANTED to know. He actually listened to what I wanted rather than pressure me into something I did't want or couldn't afford. I highly recommend him and the entire star Hellertown staff including Tom Russo their manager and Drew Procyk. Overall a great experience. More
My husband and I had went to several dealerships looking for midsized suv's because our current lease with my toyota rav 4 was nearing it's end. The dealership was very friendly and answered lots of questio for midsized suv's because our current lease with my toyota rav 4 was nearing it's end. The dealership was very friendly and answered lots of questions I had about getting out of my lease on my current car and into another car. I still had six months and was in no hurry but after seeing their inventory and the different choices I had I was pretty optimistic..Joey one of the car salesman really worked with us on price and our monthly car payment so needless to say it was a no brainer ...I am so happy with my new GMC Terrain! So glad we decided to just take a look :) More
Was looking to for a good used vehicle. First place I went was to Star in Hellertown. Steve Miller was very helpful in every way. It was a great expierence and will definely recommend family and friends! went was to Star in Hellertown. Steve Miller was very helpful in every way. It was a great expierence and will definely recommend family and friends!!!! Already had one co-worker go to Steve Miller because I recommended him. She also got a used vehicle and was very pleased with the whole expierence. More
Recently on Sat Morning 3-16-13 I was @ the Dealership looking @ a 2005 Dodge Ram 1500 Quad Cab 4x4 SLT I had my eye on for a few days prior to me visit... Steve came over & kindly shook my hand said to m looking @ a 2005 Dodge Ram 1500 Quad Cab 4x4 SLT I had my eye on for a few days prior to me visit... Steve came over & kindly shook my hand said to me Good Morning & would I like a cup of coffee wile I look around the lot witch I gladly took his offer & went inside the dealership & got my cup of coffee... I then went back out & looked @ some of the other trucks that where on the lot after about 35 min of looking by myself Steve came back out to me & said would I like to Test Drive any Truck.... I said yes I would like to take the Dodge Ram for a Ride.. Steve & I went inside for the truck keys & log in my Licence # witch is standard practice.. Once out to the Truck Steve took a few min to show me some of the Ram's Features & then went on a nice test drive about a 20 min ride... I loved the Truck & said to Steve let's work a DEAL out........ Well the Deal wasent going the way I had thought or wanted but STEVE reassured me he can try a few different things yet & along with ALOT OF HELP with my brother agreeing to CO-SIGN for me STEVE came back to the TABLE & pointed to me & said " YOUR DRIVING THAT RAM HOME TODAY " I couldent beleve what steve said to me " I said REALLY I am taking it home today.... HE said YEP I got an APPROVAL & as long as my brother & I agree to the terms of the DEAL I am DRIVING THAT RAM OFF THE DEALERSHIP LOT.... With paperwork signed / sealed / Steve handed me the key's to a 2005 Dodge Ram 1500 I AGAIN couldent beleve it & said to STEVE it's mine NOW he sad " YES " it's yours... I OWE many many many THANKS to STEVE my SALESMAN.. He went above & beyond for me to get this DEAL DONE for me.. & not only STEVE but the ENTIRE " STAR HELLERTOWN " Staff who worked along side of Steve & Myself.... I Feel Steve is a really BIG ASSET to STAR Hellertown & also feel NO OTHER DEALERSHIP SALESMAN in the Lehigh Valley would of worked as hard or gone to the extra miles for ME as STEVE did for me to get me my TRUCK..... I have TOLD ALL my Family & Friends that need to go to STAR Hellertown for ther next VECH.... P.S... I also wanted to add STEVE put NO PRESSURE on me @ any given time he let me look on the Lot on my own NEVER pestering me or giving me some SALESMAN Pitch... & another reason I will go BACK TO STAR Hellertown in the future when I should need another Truck..... Review by Brian Ferencin - Bought a 2005 Dodge Ram 1500 Quad Cab 4x4 SLT............. More
Thank you Andre Altofer for taking me to your work there at Star, if it wasn't for you, Michael Frace, and Sean in finance I wouldn't have this beautiful car, I love it, everyone there was extremely friendl at Star, if it wasn't for you, Michael Frace, and Sean in finance I wouldn't have this beautiful car, I love it, everyone there was extremely friendly. Great Job to you all!!! Thanks again! Dyan More
We dropped our vehicle off a day early but late in the day and unannounced, While we could see that service was closing. We were greeted by a gentleman who was friendly, he directed us where to leave our day and unannounced, While we could see that service was closing. We were greeted by a gentleman who was friendly, he directed us where to leave our vehicle and helped with the night drop. We were dropping off our new vehicle to have the Inspection sticker updated to match our Registration. It was done promptly and they picked up my wife from work to retrieve the vehicle.(which I really appreciated!). Good job! Mike Fetter More
Doug Roat is always very helpful and always tries to meet or exceed your expectations. My wife and I come to Star because of Doug even though Doug is not her service advisor. or exceed your expectations. My wife and I come to Star because of Doug even though Doug is not her service advisor. More
When my daughter had an accident a few years ago, they bent over backwards to help her get the work done within her price range. The accident was not her fault but still had to pay 20%. I just took her ca bent over backwards to help her get the work done within her price range. The accident was not her fault but still had to pay 20%. I just took her car here for an oil change this week, they were most helpful as far as telling her what needed to be done to the car to keep it running well. The car has more than 90,000 miles on it. One problem however. The price you had on the sign was not the same charged for the oil chance. When I pointed it out, the extra charge was removed. ( the added cost to recycle the used oil) I feel you should b up front and tell people that it is not part of the price. It should be added to large sign that say OIL CHANCE $29.95. I got a bill for $45.00! Thank you for taken care of this. More
Big welcome from Bill. Took care of warranty work & completed repair with one visit. A-1 personnel including a short chat with the owner. Is a pleasure to recommend friends to your dealership. completed repair with one visit. A-1 personnel including a short chat with the owner. Is a pleasure to recommend friends to your dealership. More