Star Buick GMC

Was looking to for a good used vehicle. First place I went was to Star in Hellertown. Steve Miller was very helpful in every way. It was a great expierence and will definely recommend family and friends! went was to Star in Hellertown. Steve Miller was very helpful in every way. It was a great expierence and will definely recommend family and friends!!!! Already had one co-worker go to Steve Miller because I recommended him. She also got a used vehicle and was very pleased with the whole expierence. More

Recently on Sat Morning 3-16-13 I was @ the Dealership looking @ a 2005 Dodge Ram 1500 Quad Cab 4x4 SLT I had my eye on for a few days prior to me visit... Steve came over & kindly shook my hand said to m looking @ a 2005 Dodge Ram 1500 Quad Cab 4x4 SLT I had my eye on for a few days prior to me visit... Steve came over & kindly shook my hand said to me Good Morning & would I like a cup of coffee wile I look around the lot witch I gladly took his offer & went inside the dealership & got my cup of coffee... I then went back out & looked @ some of the other trucks that where on the lot after about 35 min of looking by myself Steve came back out to me & said would I like to Test Drive any Truck.... I said yes I would like to take the Dodge Ram for a Ride.. Steve & I went inside for the truck keys & log in my Licence # witch is standard practice.. Once out to the Truck Steve took a few min to show me some of the Ram's Features & then went on a nice test drive about a 20 min ride... I loved the Truck & said to Steve let's work a DEAL out........ Well the Deal wasent going the way I had thought or wanted but STEVE reassured me he can try a few different things yet & along with ALOT OF HELP with my brother agreeing to CO-SIGN for me STEVE came back to the TABLE & pointed to me & said " YOUR DRIVING THAT RAM HOME TODAY " I couldent beleve what steve said to me " I said REALLY I am taking it home today.... HE said YEP I got an APPROVAL & as long as my brother & I agree to the terms of the DEAL I am DRIVING THAT RAM OFF THE DEALERSHIP LOT.... With paperwork signed / sealed / Steve handed me the key's to a 2005 Dodge Ram 1500 I AGAIN couldent beleve it & said to STEVE it's mine NOW he sad " YES " it's yours... I OWE many many many THANKS to STEVE my SALESMAN.. He went above & beyond for me to get this DEAL DONE for me.. & not only STEVE but the ENTIRE " STAR HELLERTOWN " Staff who worked along side of Steve & Myself.... I Feel Steve is a really BIG ASSET to STAR Hellertown & also feel NO OTHER DEALERSHIP SALESMAN in the Lehigh Valley would of worked as hard or gone to the extra miles for ME as STEVE did for me to get me my TRUCK..... I have TOLD ALL my Family & Friends that need to go to STAR Hellertown for ther next VECH.... P.S... I also wanted to add STEVE put NO PRESSURE on me @ any given time he let me look on the Lot on my own NEVER pestering me or giving me some SALESMAN Pitch... & another reason I will go BACK TO STAR Hellertown in the future when I should need another Truck..... Review by Brian Ferencin - Bought a 2005 Dodge Ram 1500 Quad Cab 4x4 SLT............. More

Thank you Andre Altofer for taking me to your work there at Star, if it wasn't for you, Michael Frace, and Sean in finance I wouldn't have this beautiful car, I love it, everyone there was extremely friendl at Star, if it wasn't for you, Michael Frace, and Sean in finance I wouldn't have this beautiful car, I love it, everyone there was extremely friendly. Great Job to you all!!! Thanks again! Dyan More

We dropped our vehicle off a day early but late in the day and unannounced, While we could see that service was closing. We were greeted by a gentleman who was friendly, he directed us where to leave our day and unannounced, While we could see that service was closing. We were greeted by a gentleman who was friendly, he directed us where to leave our vehicle and helped with the night drop. We were dropping off our new vehicle to have the Inspection sticker updated to match our Registration. It was done promptly and they picked up my wife from work to retrieve the vehicle.(which I really appreciated!). Good job! Mike Fetter More

Doug Roat is always very helpful and always tries to meet or exceed your expectations. My wife and I come to Star because of Doug even though Doug is not her service advisor. or exceed your expectations. My wife and I come to Star because of Doug even though Doug is not her service advisor. More

When my daughter had an accident a few years ago, they bent over backwards to help her get the work done within her price range. The accident was not her fault but still had to pay 20%. I just took her ca bent over backwards to help her get the work done within her price range. The accident was not her fault but still had to pay 20%. I just took her car here for an oil change this week, they were most helpful as far as telling her what needed to be done to the car to keep it running well. The car has more than 90,000 miles on it. One problem however. The price you had on the sign was not the same charged for the oil chance. When I pointed it out, the extra charge was removed. ( the added cost to recycle the used oil) I feel you should b up front and tell people that it is not part of the price. It should be added to large sign that say OIL CHANCE $29.95. I got a bill for $45.00! Thank you for taken care of this. More

Big welcome from Bill. Took care of warranty work & completed repair with one visit. A-1 personnel including a short chat with the owner. Is a pleasure to recommend friends to your dealership. completed repair with one visit. A-1 personnel including a short chat with the owner. Is a pleasure to recommend friends to your dealership. More

Doug was very knowledgeable in explaining everything about the vehicle we were interested in. After our purchased of the Terrain, Doug walked us through all the functions of the vehicle. Because of Doug about the vehicle we were interested in. After our purchased of the Terrain, Doug walked us through all the functions of the vehicle. Because of Doug and the staff at Star we will be a repeat customer, and recommed others to your dealership. Thanks again, Pete and Mary Wisniewski. More

Steve went to work to find a vehicle for me with several specifications. He found one under the price I specified. Sean helped me after the sale (even with an as-is vehicle). I cannot say enough about Se specifications. He found one under the price I specified. Sean helped me after the sale (even with an as-is vehicle). I cannot say enough about Sean and the way he humbly took care of me AFTER the sale. More

oil change tire rotation Price is alittle high also if they would honor competitors coupons like there website says it would make things alot easier Had coupon for lesser amount for oil change etc checked they would honor competitors coupons like there website says it would make things alot easier Had coupon for lesser amount for oil change etc checked with service manager to make sure it was ok to use no problem got to service and all doug roat did was pick every coupon i had apart should have told him i already spoke to mark parcario about this and he said no problem my fault for not saying anything In the future service advisors should not pick coupons apart website says u honor ALL competitors coupons You should start doing that!!!! More