Star Buick GMC

When my daughter had an accident a few years ago, they bent over backwards to help her get the work done within her price range. The accident was not her fault but still had to pay 20%. I just took her ca bent over backwards to help her get the work done within her price range. The accident was not her fault but still had to pay 20%. I just took her car here for an oil change this week, they were most helpful as far as telling her what needed to be done to the car to keep it running well. The car has more than 90,000 miles on it. One problem however. The price you had on the sign was not the same charged for the oil chance. When I pointed it out, the extra charge was removed. ( the added cost to recycle the used oil) I feel you should b up front and tell people that it is not part of the price. It should be added to large sign that say OIL CHANCE $29.95. I got a bill for $45.00! Thank you for taken care of this. More

Big welcome from Bill. Took care of warranty work & completed repair with one visit. A-1 personnel including a short chat with the owner. Is a pleasure to recommend friends to your dealership. completed repair with one visit. A-1 personnel including a short chat with the owner. Is a pleasure to recommend friends to your dealership. More

Doug was very knowledgeable in explaining everything about the vehicle we were interested in. After our purchased of the Terrain, Doug walked us through all the functions of the vehicle. Because of Doug about the vehicle we were interested in. After our purchased of the Terrain, Doug walked us through all the functions of the vehicle. Because of Doug and the staff at Star we will be a repeat customer, and recommed others to your dealership. Thanks again, Pete and Mary Wisniewski. More

Steve went to work to find a vehicle for me with several specifications. He found one under the price I specified. Sean helped me after the sale (even with an as-is vehicle). I cannot say enough about Se specifications. He found one under the price I specified. Sean helped me after the sale (even with an as-is vehicle). I cannot say enough about Sean and the way he humbly took care of me AFTER the sale. More

oil change tire rotation Price is alittle high also if they would honor competitors coupons like there website says it would make things alot easier Had coupon for lesser amount for oil change etc checked they would honor competitors coupons like there website says it would make things alot easier Had coupon for lesser amount for oil change etc checked with service manager to make sure it was ok to use no problem got to service and all doug roat did was pick every coupon i had apart should have told him i already spoke to mark parcario about this and he said no problem my fault for not saying anything In the future service advisors should not pick coupons apart website says u honor ALL competitors coupons You should start doing that!!!! More

Although I was pleased with the way the dealership staff handled my recent visit, I am very disappointed that a 2011 Sierra truck would need this kind of work done with lesss than 10,000 miles on the vehicl handled my recent visit, I am very disappointed that a 2011 Sierra truck would need this kind of work done with lesss than 10,000 miles on the vehicle. It does not say much about the quality of the vehicle and that is upsetting to me. More

great service where you are in and out very quicklyyou get everythig explained in detail and about the cost and length of time it will take get everythig explained in detail and about the cost and length of time it will take More

This was my first visit to the dealership. I took advantage of their Black Friday free oil change offer for my Chevy mini-van. While waiting, Pat Gruhler introduced herself to me and asked if I'd be advantage of their Black Friday free oil change offer for my Chevy mini-van. While waiting, Pat Gruhler introduced herself to me and asked if I'd be interested in bowling with a frozen turkey. Unique idea to be sure! After knocking down the pins, she and I were discussing what Star had to offer. The free oil and filter change service, along with the good-natured attitudes of everyone there was greatly appreciated. More

Dealing with Pat Gruhler was a pleasure. In context, my car was towed to Star/Easton's repair shop, and the word from the shop was not encouraging. Doug Roat was honest with me about the necessary repairs car was towed to Star/Easton's repair shop, and the word from the shop was not encouraging. Doug Roat was honest with me about the necessary repairs and the fact that he was uncertain how the car would respond after the repairs. Doug has been my service advisor for several years, and I have learned Doug is a man of his word. It appeared that another car was on my horizon. I had been given a GMC Terrain as a loaner, and I contacted internet sales about a deal on the Terrain. John Hershey (who had contacted me a few weeks before about trading in) stepped in and set up a time for me to come in and discuss any deal. Pat met my wife and me before we got to the showroom door. Pat spent the time working out an acceptable deal--not for the Terrain (which I really didn't need), but for a Buick Verano, which Pat suggested as a car that would meet the needs we discussed. So, the deal was made. I recommend Pat, Doug, and John at Star/Easton. Through these folks, the dealership will keep my automotive repair, service, and purchase business. More

I felft that Benjamin worked with me to get the fainancials that I needed to obtain my GMC Terrain. He never rushed me nor gave me a high pressure sale pitch. He went over everything that I neede fainancials that I needed to obtain my GMC Terrain. He never rushed me nor gave me a high pressure sale pitch. He went over everything that I needed to know. More