Star Buick GMC

Great experience! Dale Edgar went out of his way to get my truck inspected in very short notice. This type of customer service is greatly appreciated. Will certainly work with Dale and Star Buick GMC in th my truck inspected in very short notice. This type of customer service is greatly appreciated. Will certainly work with Dale and Star Buick GMC in the future. More

I walked into Star Buick GMC very nervous, never having bought a new car before and I didn't know what to expect. I met Mr. Landis a couple of days before and he told me to come and look. He had us meet wi bought a new car before and I didn't know what to expect. I met Mr. Landis a couple of days before and he told me to come and look. He had us meet with Greg Smith on a Saturday, who was waiting for us when we walked in! Greg set us up with Marcos, who was so understanding with me and how nervous I was looking for a new car. He asked me what I would like and then showed my husband and I the Terrain and helped us decide what was best for me without any pressure at all! He listened to me and answered all my questions and concerns! I have to honestly say it was an amazing experience form the moment we walked through the door! Actually from the moment I met Mr. Landis! As we left the dealership with my new Terrain, I had very HAPPY tears in my eyes. I just bought my first brand new car!!!! Thank you from the bottom of my heart to Marcos and everyone at Star Buick GMC for making this happen for me! I love my new Terrain! More

The dealership sold me a vehicle which had issues, after several phone calls I was able to make good with the situation. They did what they needed to do and I respect the effort they put into my situation. several phone calls I was able to make good with the situation. They did what they needed to do and I respect the effort they put into my situation. I have and will continue to refer individuals I know to this dealership. Even with bad situations they were able to help out in a positive way which I appreciate. More

It is always a pleasure to work with Doug Roat when we It is always a pleasure to work with Doug Roat when we are having our LaCrosse serviced by Star Buick. Doug always reviews the work that was com It is always a pleasure to work with Doug Roat when we are having our LaCrosse serviced by Star Buick. Doug always reviews the work that was completed and the reason for performing the work. If a shuttle ride or loaner car is necessary, he always makes sure it is available for us. Since 1999 I have always made it a point to contact Doug when we need one of our vehicles serviced. Recently Doug and Mark Porcaro teamed together to solve a steering issue that was very difficult to diagnosis. Everything went very smoothly.My wife Monica, daughter Tiffany and myself have purchased or leased numerous vehicles from Star over the years. We have always been completely satisfied with the vehicles, deals (Pricing) and service. As a matter of fact, in 1976, I purchased our first Pontiac Grand Prix from Clete Landis and Rich Young when they worked at Ranken pontiac in Easton, PA. Thom Galles More

From the moment we met Marcos on the lot, he gave us his From the moment we met Marcos on the lot, he gave us his undivided personal attention. He asks what it is that you are looking for and truly lis From the moment we met Marcos on the lot, he gave us his undivided personal attention. He asks what it is that you are looking for and truly listens. We told him we were looking for a truck large enough to handle our two Labradors since our current "dog bus" (a 1989 Ford Bronco with 193,000+ miles) was ready for retirement after many years of good service. He laughed because he also has a Labrador and knew exactly what we were talking about. After showing us a few different truck styles, we decided to test drive the GMC Sierra crew cab...we now have a new "dog bus". If you are looking for a no-hassle, no-pressure vehicle buying experience, ask to see Marcos. He was so friendly and personable. He made my husband and me feel so comfortable...we felt like family. We highly recommend Marcos and the Star GMC dealership!! More

We have been with Star for many years. They have been excellent with their prices and service. We decided to look at the Buick Regal and trade in my old Grand Prix. When we arrived,.Pat Gruhler meet us excellent with their prices and service. We decided to look at the Buick Regal and trade in my old Grand Prix. When we arrived,.Pat Gruhler meet us and she was so sweet. She never rushed or pressured us. We felt so comfortable talking to her and we were impressed with her knowledge of the vehicle. Keith Muir came over and explained the warranty information clearly. We decided to get the warranty because it was a good deal. We purchased the vehicle and it is awesome. THANKS STAR FOR HIRING PAT AND KEITH, THEY WERE AWESOME!! More

A fellow co worker recently purchased a vehicle from Steve Miller at Star in Hellertown. I have been looking for a few months and thought why not give them a try. Pulled into the parking lot and walked Steve Miller at Star in Hellertown. I have been looking for a few months and thought why not give them a try. Pulled into the parking lot and walked around looking at the different vehicles in stock. The choice was worth looking at. Good, clean vehicles that were nicely presented. Steve came over and introduced himself and asked if there were any in particular I was looking at. I explained that I had seen a 2007 Pontiac on line and would like to take a test drive. We went for a test drive and Steve helped me with the paperwork and I was able to take the car home that night. Steve is very knowledgeable in his job and is very patient with the customers. He is definitely someone I would recommend to friends or family members to purchase a car off of. Thanks for all of your help Steve! More

I went to star Hellertown to look for a decent used car for my son as a starter. Having not gone shopping for a car in quite some time I was a little hesitant as to what to expect being its been so long s for my son as a starter. Having not gone shopping for a car in quite some time I was a little hesitant as to what to expect being its been so long since I have dealed with a salesman. I was on the lot for about 15 minutes until Steve Miller came out to greet me and ask me how I was doing. I told him I was looking for a starter car for my son and wasn't quite sure what was good for my price range. Immediately he showed me around the lot at a couple different options, eventually a 2010 Ford Fusion caught my attention. He brought me the keys and left me ALONE awhile to check out the car myself. About 10 minutes later he came out to ask how everything was going and if I wanted to test drive it. I agreed and quickly after we were on the road I knew that the car was one I would defiantly consider. After the drive he asked me what I thought would be a good price for the car and I gave him my BOTTOM end of about 10,000. He said that we could work something out and about a few hours later I was walking out of the door with keys in my hand. Steve went out of his way to personally make sure that I would get the car for the price range I had and had me out the door in a matter of hours. I am defiantly recommending him to my family and friends because this guy is not just a sales man. He never pushed me with a bunch of features I didn't already know about the car and offered me information about it that I truly WANTED to know. He actually listened to what I wanted rather than pressure me into something I did't want or couldn't afford. I highly recommend him and the entire star Hellertown staff including Tom Russo their manager and Drew Procyk. Overall a great experience. More

My husband and I had went to several dealerships looking for midsized suv's because our current lease with my toyota rav 4 was nearing it's end. The dealership was very friendly and answered lots of questio for midsized suv's because our current lease with my toyota rav 4 was nearing it's end. The dealership was very friendly and answered lots of questions I had about getting out of my lease on my current car and into another car. I still had six months and was in no hurry but after seeing their inventory and the different choices I had I was pretty optimistic..Joey one of the car salesman really worked with us on price and our monthly car payment so needless to say it was a no brainer ...I am so happy with my new GMC Terrain! So glad we decided to just take a look :) More