Star Buick GMC
Easton, PA
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We were in need of a new (new to us) vehicle. We were actually on our way to another dealership when we saw Star. Whole experience was great. No high pressure sales, a much better than we expected trad actually on our way to another dealership when we saw Star. Whole experience was great. No high pressure sales, a much better than we expected trade in, reasonable financing, and everyone that we encountered was helpful and courteous. I anticipate purchasing another car in the near future and I will absolutely go to Star. More
From the moment Marcos began working with me, I felt that he listened to and cared about my wants and needs for a new vehicle. He was very personable and took his time to get to know me which helped him to b he listened to and cared about my wants and needs for a new vehicle. He was very personable and took his time to get to know me which helped him to be able to explain certain selling points about the vehicles that appealed to me. He also got to know me on a personal level, making the car buying experience less stressful and tense. I have never felt more comfortable being at a car dealership than I did while at Star (Easton). I would recommend this dealership to anyone who is looking for quality service and quality vehicles. Every time I sit in my new car, I remember the great experience I had at Star. Marcos went out of his way to make me feel comfortable, happy, and satisfied with my purchase. Service like this is hard to find, but I found it at Star. More
I purchase a 2013 GMC Sierra 1500 today, this is my fifth new vehicle from Star Buick GMC and the third this year. I have purchased 20 new vehicles in my 64 years, all GM cars and trucks. I return to deale new vehicle from Star Buick GMC and the third this year. I have purchased 20 new vehicles in my 64 years, all GM cars and trucks. I return to dealers because of the way I am treated, price, vehicles on hand, and service center quality. I have experienced the highest level of courtesy and professionalism in every area. Follow up from the owner on down has been outstanding. I will encourage anyone who asks about where to buy or service a GM vehicle to go to Star Buick GMC. More
Marcos was very helpful and willing to work with us. We were looking at quite a few vehicles at different dealerships, and he was very patient and accommodating to our needs. In fact, Marcos came in on hi were looking at quite a few vehicles at different dealerships, and he was very patient and accommodating to our needs. In fact, Marcos came in on his day off to get our deal done. I am very happy with our experience with Marcos. More
During my lifetime (60+years), I have purchased many cars & trucks, the dealership experience at STAR Buick GMC - Easton was great with no hassles, no run around and no gimmicks. I had been searching on week & trucks, the dealership experience at STAR Buick GMC - Easton was great with no hassles, no run around and no gimmicks. I had been searching on weekends for a GMC Sierra 1500 truck for a couple of months both in PA and NJ. My wife and I are new to PA and the Lehigh Valley area, I stopped in one day on my way home from work just to look at the trucks when I met Marcos Nascimento (new car sales consultant) what a nice guy! From the time I met Marcos he listened to me while I was explaining what I was looking for in a truck. Marcos is very knowledgeable regarding the GMC Sierra and he took the time to explain all the details in clear terminology. He answered all of my questions and concerns. I did not feel pressured into making the deal. Two days later when my wife and I went back to pick up the truck, Marcos met us at the door and greeted both of us with respect and kindness. Again, Marcos went over some additional questions we had and then provided us with a tour of the dealership introducing us to additional staff and showing us where the service and the nice customer waiting areas were located. Then, Marcos escorted us to the truck and once inside the truck went over all of the operating systems and their functions with both of us. Marcos always gave both of us his complete attention, and he never rushed us. Marcos made our buying experience here at STAR one of the most pleasant times without any hassles, now that's truly great customer service! I will recommend Marcos and the STAR dealership to all of our friends & relatives. Thank You Marcos for going the extra mile!!! More
I live in New York City and have always purchased my vehicles in Pennsylvania. The cost of the cars may be the same or even a bit less, but one of the main reasons is customer service. This was my f vehicles in Pennsylvania. The cost of the cars may be the same or even a bit less, but one of the main reasons is customer service. This was my first experience purchasing a vehicle manufactured by GMC. I had the pleasure of dealing with Pat Gruhler and was glad that my experience of purchasing my vehicle was with her. I really appreciated her no pressure/no pushy sales tactics. Her approach to my demands were met without apprehension as she did the best she could to meet my needs. Upon leaving with my new vehicle, Pat showed my everything I needed to know about it, which is comforting to know that someone who is selling you a car actually knows about it. Thank you Pat for making the car buying experience one that everyone should be lucky to have and everyone at Star Buick for doing a great job. Carmela More
Hi my name is Chris Tucker. My wife Jennifer and I visited the dealership on 8/19/ 2013 looking for a new car. We didn't have a GMC in mind but thought we'd check them out. We walked in the dealership visited the dealership on 8/19/ 2013 looking for a new car. We didn't have a GMC in mind but thought we'd check them out. We walked in the dealership and were welcomed by a very friendly receptionist who directed us to Marcos, and that began the most pleasurable experience I ever had buying a car. Marcos was extremely knowledgable in the vehicle we were interested in. His no nonsense, down to earth, and pleasant personality sold me this car. We also met a few other employees and all we equally friendly and helpful. Thanks to Marcos I couldn't be happier with my new car and my experience at the dealership. I hope to do business hear again in the future and will definitely be telling my friends about you. Once again thank you Marcos and everyone at Star, you all should be proud of the incredible job you do. More
I came to Star to service my 2007 GMC Envoy, and while waiting I met Pat Gruehler. I decided to see if I could trade in my Envoy, and she made it happen. She is a great person, and I felt so comfortable waiting I met Pat Gruehler. I decided to see if I could trade in my Envoy, and she made it happen. She is a great person, and I felt so comfortable with her. She did not push me in any way to do anything i did not want to do. She was very honest, pleasant, and friendly. I had a great experience with her and I would highly recommend her to future buyers. Thank you for a wonderful experience. I hope she is there for a long time. More
Once my Camaro hit the 10-year mark, I was on the hunt for a new vehicle. After browsing every make and model online, reading reviews and visiting dealerships, I set my heart on the GMC Terrain for it's c for a new vehicle. After browsing every make and model online, reading reviews and visiting dealerships, I set my heart on the GMC Terrain for it's compact size but aggressive appearance! Star Buick GMC is in our town and my husband had purchased his preowned Pontiac G8 here several years ago and had a great experience. So one night we went to pick up his car that had been serviced and I spotted a preowned 2013 Terrain in the lot. A sales manager that saw us looking brought us into the dealership and introduced us to Marcos. After chatting with him for ten minutes, I got more information about that car than I had gotten in all of my online and dealership research combined! He is extremely knowledgeable and very customer service oriented. He made us both feel comfortable from the very beginning, and there was not one point where I felt pressured in any direction! After taking it for an overnight test drive, I knew I wanted to purchase the car. Marcos made the process very easy and painless, and while it took some time, I left extremely happy with my decision! It's been a week today and I am so thrilled with this car and would not hesitate in a second to go back to Star Buick GMC or refer my friends and family to Marcos! More
I have purchased many cars and motorcycles in my life. My recent purchase of both a car and a motorcycle from the Star dealership in Easton, PA was the best dealership experience I have ever had. They did an recent purchase of both a car and a motorcycle from the Star dealership in Easton, PA was the best dealership experience I have ever had. They did an excellent job with both the price and financing for me. The highlight of my purchases was having Marcos as my sales associate. Marcos is top notch in every aspect as he is very personable, and knowledgeable about the products he sells. He will go the extra yard for you in order to make your purchase process as smooth and enjoyable as possible. I didn't have a ride in to the dealership to pick up my new car, and the dealership was over fifty miles from my home. He offered to pick me up at my house and drive me in. I needed to get in early that morning because I had to get to work by a 10:30 am. He picked me up at 7:50 am that morning so that I would not be late for work. He wasn't scheduled to go into work that day until 12:00pm as he worked to 9:00pm the night before. That didn't matter to Marcos as he did what it took to please the customer. The Star dealerships are very lucky to have Marcos as an employee. Better yet, you would be very lucky to have Marcos as your sales associate. Take it from me, go in and ask for Marcos. More