Star Buick GMC

GMC Terrain / Marcos is Great! I was referred by a co-worker/friend to contact Marcos at Star GMC as I was in the market for the same GMC Terrain model she had recently lease purcha I was referred by a co-worker/friend to contact Marcos at Star GMC as I was in the market for the same GMC Terrain model she had recently lease purchaed from Marcos a few weeks earlier. Marcos was away on vacation when I was test driving some other models but assured me he would help me when he returned and he always kept me informed what was available even while on his vacation. When he returned he was able to show me the 6cyl model I was looking for which was in high demand. I test drove it and liked it and we were able to agree on a fai price on a solid vehicle with many nice options! I ttoally felt comfortbale with Marcos and he was very pleasant and listened to me and ansewered all my questions. He is very patient and not a high pressure salesperson, quite the opposite actually! He was great to deal with and I would and will highly recommend him to all my family and friends in the market for a new or used vehicle!!! Sincerely, Pat Larrea More

Thank you We had purchased our car back in April 2013 from Marcos and had the most outstanding experience buying a vehicle. I recently referred my brother who i We had purchased our car back in April 2013 from Marcos and had the most outstanding experience buying a vehicle. I recently referred my brother who is from upstate New York to the same dealership. From the moment we walked in the door and we were greeted with a smile from the receptionist to all the "above and beyond"customer service we received from Marcos as well as the owner to the close of the sale with the manager, we could not have asked for more and we will be without a doubt be returning to purchase all of our vehicles from star GMC as well as the continued referrals to not just the dealership but to Marcos specifically. More

Great Family Experience! My husband and I started looking for a new car almost 2 years ago. Since we already owned a GMC and read good reviews about the Acadia we went to Star My husband and I started looking for a new car almost 2 years ago. Since we already owned a GMC and read good reviews about the Acadia we went to Star to take a closer look. There we met Marcos Nascimento. Since we were just starting our search we had many questions. Each one was answered honestly and with great patients. Technical questions that my husband asked, Marcos would find out and call us back. Each time with no pressure and just genuine caring. 6 months went by when I decided to go for a test drive. I brought my 3 children and no husband to the dealership. The look of horror/fear on some of the salesmens faces was understandable since our girls were under the age of 9. Marcos came out with a smile on his face and took the 4 of us for a Saturday test drive. He even answered some of the silly questions the girls had to ask with patients. My girls came to truly like Marcos and that was one of the many decision in sticking with Star GMC. Well, finally this March Marcos found the perfect car with all my wants and needs. The financing was so smooth and hassle free that I truly wondered if we were buying a 40,000.00 car. The patients, caring and help did not stop after we drove out of the dealership. I have been back twice with “how to" questions on operating the cars systems. Marcos would patiently hop in the passenger seat and walk me thru step by step and made sure I understood. If all car salesmen were like Marcos, there would never be another negative joke or thought about "vulture like"" salesmen again! When it comes time for our girls to start driving we will head to Star GMC and ONLY have Marcos help us. Now if he could throw in driving lessons too he would be a Saint! More

Oil Change Disasters And No Response I took my GMC Terrain to get its oil changed and tires rotated twice and was extremely disappointed with their customer service. Both times it took th I took my GMC Terrain to get its oil changed and tires rotated twice and was extremely disappointed with their customer service. Both times it took them over an hour and a half to complete! I figured the first time it was just because it was a busy day and there were a lot of customers in the waiting room but the second time it was after 5 p.m. and nobody else was there waiting but me. Then when they finally said my car was ready at closing time I went outside to find they didn't even put it through the car wash! They give you a form with your invoice to contact the service manager Mark Porcaro if you are not completely satisfied. I called him and left a voice message (anybody you try to talk to at Star will never pick up and you always have to leave a message) and it has been a little over a month now and he has never gotten back to me. I will never take any of my cars back there for service ever again and I will not buy any cars from them in the future. I am not the only person I know that has had problems with this dealership. Proceed with caution before you think about buying or maintaining your vehicles there. More

Very pleasant experience My husband and I had been shopping for a used truck for months. We saw two on STAR GMC's web site and that's how we ended up there. The best way I can My husband and I had been shopping for a used truck for months. We saw two on STAR GMC's web site and that's how we ended up there. The best way I can describe our experience here is to quote their business model - "designed to eliminate much of the hassle traditionally associated with car sales". My husband and I found a truck here, and the experience was not only hassle free but pleasant. Marcos was our salesperson and he was very knowledgeable, professional and just a really nice guy! He made it all happen just the way we wanted! Thank you Marcos! The entire staff was very accommodating! Thank you STAR GMC. We are happy we bought our truck here and would definitely go back when we are in the market for a another vehicle! Ellen & Bob Sutjak PS - great cookies too! More

Service review When we purchased our vehicle (used) in 2011, the customer service was exceptional.... and continues to be nothing short of that when we bring our veh When we purchased our vehicle (used) in 2011, the customer service was exceptional.... and continues to be nothing short of that when we bring our vehicle back for regular maintenance servicing. Very pleased with this dealership -- and friendly staff! More

Excellent experience Had the pleasure of working with Marcos and have to admit he was extremely laid back and not pushy like others I've met. The overall experience was Had the pleasure of working with Marcos and have to admit he was extremely laid back and not pushy like others I've met. The overall experience was great and I'd recommend anyone looking for a car to reach out to Marcos for assistance More

AWSOME JOB STAR EASTON HI MY NAME IS WENDY MY HUSBAND AND I JUST BOUGHT A MAZDA ON SATURDAY AND I WANT THE WHOLE WORLD TO KNOW THAT THERE IS NO BETTER DEALERSHIP THEN STAR E HI MY NAME IS WENDY MY HUSBAND AND I JUST BOUGHT A MAZDA ON SATURDAY AND I WANT THE WHOLE WORLD TO KNOW THAT THERE IS NO BETTER DEALERSHIP THEN STAR EASTON THE SALES CONSULTANT ADAM MIHALKO WAS SUPERB MARK THE BUISNESS MANAGER WAS AWSOME ALSO,MY HUSBAND AND I HAD SOME FINACIAL ISSUES INCLUDING A DISCHARGED BANKRUPSEY WE WENT TO THREE OTHER DEALERSHIPS AND THEY TOLD US DONT WORRY WE CAN HELP THEY NEVER CALLED BACK THEY SAW THAT WE DIDNT HAVE THE BEST CREDIT AND DID NOT WANT TO TAKE THE TIME TO HELP FIND A BANK TO FINANCE US I WAS VERY UPSET AND DISCOURAGED BUT ANYWAY TO MAKE A LONG STORY SHORT WE CAME ACROSS STAR EASTON AND STOPPED AND THERE WAS ADAM HE WAS THE GREATEST SALES PERSON AND THE MOST HONEST GENUINE PERSON I HAVE EVER MET HE TOLD US TO BE PATIENT HIM AND MARK WERE GOING TO TRY THERE HARDEST TO GET US APPROVED IVE HEARD THAT BEFORE BUT THIS TIME IT WAS DIFFERENT ADAM CALLED ME ON HIS WAY HOME FROM WORK JUST TO CHECK UP WITH US SEE HOW WE WERE DOING AND JUST TO TELL US BE PATIENT LET MARK WORK AT GETTING YOU A LOAN PATIENCE WAS IMPORTANT WHAT SALEMAN CALLS YOU ON HIS WAY HOME FROM WORK TO CALL HIS CLIENTS TO CHECK IN?ADAM MIHALKO THATS WHO HE IS NOT JUST A GUY THAT SOLD US A CAR BUT HE IS A FRIEND!!!!MARK THE FINANCIAL GUY ALSO DSERVES ALOT OF CREDIT FOR NOT GIVING UP ON US AND DOING EVERYTHING HE COULD BOYH OF THOSE GENTELMAN DSERVE GOLD MEDALS IN MY BOOK!NEED A CAR GO TO STAR EASTON AND ASK FOR ADAM MIHALKO YOU WILL NOT REGRET IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Great dealership! I recently just thought about trading my 2007 Chevy Silverado 1500 in for a newer GM truck because I really loved the new look of the Chevy and GMC. I I recently just thought about trading my 2007 Chevy Silverado 1500 in for a newer GM truck because I really loved the new look of the Chevy and GMC. I was sent out to Star car Buick and GMC of Easton by friend who has done business before with this dealership and always had a great review about them. I was told to ask for Marcos Nascimento and that he would take good care of me and give me a great offer on a newer truck. Well Marcos and the dealership gave me a great deal that I could not refuse! I am now currently driving a brand new GMC Sierra 1500 and its great looking truck! Extremely happy with everything and Marcos was extremely helpful! I strongly recommend you ask for him when visiting this dealership. You will not be disappointed I promise! Thank you Marcos and thank you to all who helped me out this afternoon with picking out a new truck! Couldn't be any more happier! Thanks again, Justin Purdy More