Star Buick GMC

Great Experience Derrick Baker was very friendly and helpful. We went in to test drive a certified pre-owned vehicle, and drove away with it a few hours later. Derri Derrick Baker was very friendly and helpful. We went in to test drive a certified pre-owned vehicle, and drove away with it a few hours later. Derrick was professional and great to negotiate with. We came in with a pre-approval for our loan, and Derrick helped us lower our already great rate! Derrick ensured that we walked away with everything that we were looking for, even addressing a few cosmetic issues with the vehicle so that everything was perfect! 10/10 would buy from him again! More

Thank you Adam and Bill My visit to STAR began with a service visit for an old Saturn. that sadly required more repairs than the car was worth. Bill in the service departmen My visit to STAR began with a service visit for an old Saturn. that sadly required more repairs than the car was worth. Bill in the service department and I spoke about options. He highly recommended Adam as someone for me to begin working with. Adam and I caught up the next day along with my "grown" son who was doubtful I would find the car I want for a price that was reasonable. After we spoke to Adam a few minutes, he stepped away, then called us outside. He showed me a beautiful Verano, with a price sticker to match and the car was a brand new 2016. My son glanced at the price and thought it was a 2015. We took a test drive and I decided this was the car for me. Adam made the whole process happen very smoothly. He was very knowledgeable about all the ins and outs of the car and carefully explained them all, the services, and the extended maintenance warranty he thought was important for me and helped me reach the right price on that warranty. Before I left, Adam helped setup the OnStar account in the car, I want to thank Adam, Bill and all the STAR staff for making this process complete and very easy. More

Star GMC Comes Through When Other Dealership Cannot! I will spare you the all the painstaking details about how another local GMC dealership botched a deal that I have been working with them on for 3 wee I will spare you the all the painstaking details about how another local GMC dealership botched a deal that I have been working with them on for 3 weeks. Lets just say I had a very limited time frame to pick up my new GMC Yukon XL Denali, and my deal and pickup time were all set. You cannot imagine my frustration when I arrived at the dealership on the morning of the scheduled pickup date to see that that dealership had cut a hole in the front bumper of my new Yukon while removing the plastic wrap. This is aside the fact that despite the pickup date being scheduled for 3 weeks, I arrived to find the car was not ready. After telling me how they had checked out the vehicle and they were surprised to see this damage I was not at all satisfied with how they handled the situation and was quite displeased when they told me that they did not care if I purchased it, they would just fix the bumper and sell it to someone else. Knowing that I had selected a premium paint, I did not want some collision center paint job on my brand new Yukon. Star GMC and Adam save the day... After walking out of the other dealership I called Star GMC from the parking lot. Seeing the first deal go through, I knew that the exact vehicle that I was interested in was at Star. How do I know, because the first dealership had to get the vehicle from Star, and lucky for me, Star had 2 of them! After talking with Adam for a few minutes, he confirmed that the vehicle that I wanted was available. I told him the price that I was willing to pay and my deal that I had with the other dealership. After speaking with the sales manager Star not only matched my deal, they beat it! They told me that they could have the car ready when I get there in 2 hours. I was very pleased to arrive and promptly greeted by Adam who immediately showed me the car being detailed in the garage. Everything was set up and it looked great. After some paperwork my lease return was completed, my financing was set, and I was driving home in my new Yukon XL Denali. Star really came through. Adam was excellent to work with. He made it clear that during my purchase time, he was focused on making sure everything when perfect for the purchase. He really takes pride in his work and his attention to detail. He is personable and helpful. Mark was thoughtful and efficient with the financing. He explained the price breakdown, warranty, and financing options. Adam and Mark both showed that they and the staff at Star care about the customer. Adam followed up with a phone call and was able to answer a number of questions that came up even after the deal. I could not be more satisfied with my purchase from Star. The vehicle, price, lease return, purchase and financing experience were all excellent. I will continue to purchase my vehicles from Star and recommend the dealership to my friends. More

Great job I recently was involved in an accident in which my 2011 car was deemed a total loss. It was traumatic and stressful especially because of the holiday I recently was involved in an accident in which my 2011 car was deemed a total loss. It was traumatic and stressful especially because of the holidays. I was not looking forward to car shopping. My uncle not only recommended Buick, but specifically Star for the integrity of the dealership. Marco assisted us in our selection. He was very helpful. Answered all of our questions, took the time to show us all the features and helped download the app to my iPhone. His reassurance that he would be there to continue to answer any of our question,was sincere. He has a great sense of humor and is very easy to work with. His knowledge of the Encore is exceptional. I would recommend him and Star to all of my friends More

Went in on a whim and came out on new wheels! Went in looking for a winter ride, with no commitments and met David Patino, hands down this guy was amazing and give me what I needed, there is a dif Went in looking for a winter ride, with no commitments and met David Patino, hands down this guy was amazing and give me what I needed, there is a difference between dealers selling you a car and dealers helping you buy a car- these guys were great from the top of the chain all the way down!! David Patino worked his magic and made it happen! Would recommend them off the bat to anyone looking for a good new or used car! More

Making the impossible happen I've wanted a new car for a while now but I thought that I would not be able to afford one, so I never looked.. Unfortunately I wasn't given a choice I've wanted a new car for a while now but I thought that I would not be able to afford one, so I never looked.. Unfortunately I wasn't given a choice when my car was smashed. I instantly and without a doubt knew where I wanted to go: to Marcos at the Star Buick GMC. My boyfriend, who never thought he would be able to afford a truck, drove off the lot with a new GMC Sierra 4 months prior and he credits it all to Marcos. The very day my car was smashed I looked at my boyfriend and told him "We need to see Marcos" and within 24 hours I was in Pa working out a plan. I am now intensely enjoying my 2015 Buick Encore, something I never thought possible. Marcos cares about the costumers wants and needs above just trying to make a sale. He goes out of his way to make sure you are comfortable with everything discussed and he does his best to make sure you get the best offer. After our experience with Marcos in August I had absolutely no desire to go to any other dealer. More

Awesome experience I will definitely be a return customer Marcos was a great sales person and was very helpful with getting me out of my old vehicle and into my new one I will definitely be a return customer Marcos was a great sales person and was very helpful with getting me out of my old vehicle and into my new one More

Best car buying experience I've ever had I can't say enough about the amazing customer service we received! My husband and I were looking for a new family friendly car and everyone we dealt I can't say enough about the amazing customer service we received! My husband and I were looking for a new family friendly car and everyone we dealt with at this dealership was extremely helpful and genuine in helping us make a decision. We met with Adam who was able to give great recommendations and was extremely knowledgeable about all the cars we were interested in. We truly weren't expecting to drive off the lot in our new car that day, but Adam and Ryan were able to create a financial situation for our lease that we were extremely satisfied with. Both Adam and Ryan were beyond thorough and honest in all aspects of the process. IWe couldn't be happier with our new car and the out-of-this-world service we received. More

Very very happy customer Derrick was very honest and friendly and made me feel comfortable and I trusted him and the awesome personality and knowledge was a nice experience. I Derrick was very honest and friendly and made me feel comfortable and I trusted him and the awesome personality and knowledge was a nice experience. I would recommend him for anyone looking for an honest guy! Thanks Derrick from Jodi and Shane. Merry Christmas More

Absolutely Amazing experience!! This was my first time even looking into leasing a brand new car so i had no idea where to even start. Ryan in the beginning helped me and even gave m This was my first time even looking into leasing a brand new car so i had no idea where to even start. Ryan in the beginning helped me and even gave me a test drive, but then he moved to a different position and i then was helped by Adam. Adam made the whole leasing experience so easy. 'He sat with my father and i for hours going over everything dealing with the lease as well as going over everything in the car. Explaining how everything worked. He even walked us through the service centers and showed me where i would take my car when i need anything fixed or inspections. He was very helpful when I had many questions, sat there and answered everything i asked in detail. He made my first time leasing a car very easy and exciting!!! More