Star Buick GMC
Easton, PA
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Top-notch salesman Adam met at the sales room door, After hearing what I was interested in we proceeded outside to see the inventory. Adam was very knowledgeable with Adam met at the sales room door, After hearing what I was interested in we proceeded outside to see the inventory. Adam was very knowledgeable with the vehicle and was able to answer all of my questions. Adam made my visit and purchase a pleasure. More
Seemed like we didn't dress nice to buy a car Went to see some mustangs,we were introduced to Wayne. Who did not seem to care that we wanted to test drive a mustang a potentially buy one in a week Went to see some mustangs,we were introduced to Wayne. Who did not seem to care that we wanted to test drive a mustang a potentially buy one in a week or so. Don't know what you like till you try it out. As Wayne sat in his chair shoving peanuts in his face, did not seem to care.He states so you want to test drive a car but not buy it today. We said yes we want to See what we like. I commented back that he didn't seem interested in our business. So after 2 min of being treated like low class, and complete silence, we got up and left. Well sorry Star! Wayne lost you a deal. That day we went somewhere else. Test drove cars. And bough a 2013 Boss 302. I guess we just didn't look classy Enough to have money. Maybe you were having a bad day, or maybe you shouldn't judge people like you did!!! More
Excellent customer service from Adam Mihalko Adam listened to what we were looking for when we arrived, practically met us as we got out of our car in 10 degree temperature and snowing and reall Adam listened to what we were looking for when we arrived, practically met us as we got out of our car in 10 degree temperature and snowing and really delivered on our request. Adam laid out all the options for us. We chose a lease on a 2016 Terrain for a daughter to finish college with. We have piece of mind that she has a vehicle with bumper to bumper coverage and road side assistance because we live out of state. We initially asked for a pre-owned small suv like the one we have been repairing monthly. He did not steer us to a pre-owned vehicle for the commission check but chose to make sure our daughter would be safe on the road. He really erased my stigma of "shady car salesman" his honesty is to be commended. He went thru the features of the vehicle and a tour of the facility.He is an asset to Star Car. More
Poor experience. Lied to. Bad car We recently bought car here. Got promised a warranty to sell the car and went in with the check to purchase and suddenly we couldn't have the warranty We recently bought car here. Got promised a warranty to sell the car and went in with the check to purchase and suddenly we couldn't have the warranty. I test drove the car which they had just inspected and I questioned the brakes seeming to go pretty far to floor and wanted them checked before I got it. They said they did and they were fine. They said the pads would need to be replaced by next inspection. I have had the car little over a month and my driver door broke wouldn't lock or open from inside. I took it to another dealer where my wife leases from and asked them to check brakes and to check it over. Well the brakes in question it turns out the rotors are totally shot to point of failing and also my steering rack is shot and gonna fail. This passed inspection. It is now going to cost over $2500 to fix. Thank you star. Do not recommend going here I have reported to truecar and they have called star and Starr had the nerve to say they told me everything that was wrong with the car and that the brakes were bad. They flat out lied to them too.who would pay full retail value of $8500 for a 2006 and drive the car off the lot with bad brakes and failing steering if they knew bout it. True car didn't believe them and is moving to punish and remove from their list More
Adam is the man ! From the very beginning of my search for a vehicle to replace my GMC Sierra with 216,000 miles on it , Adam was extremely courteous & helpful. HE IS From the very beginning of my search for a vehicle to replace my GMC Sierra with 216,000 miles on it , Adam was extremely courteous & helpful. HE IS THE MAN ! I look forward to his assistance if I need it the future ! More
Terrific used car buying experience Extremely pleased with my experience at Start Buick GMC. It was a no hassle/no pressure sales environment that landed me an extremely fair deal on a Extremely pleased with my experience at Start Buick GMC. It was a no hassle/no pressure sales environment that landed me an extremely fair deal on a beautiful pre-owned Acura MDX. Our sales guy was the absolute best - Marcos. He was remarkably knowledgeable on a non-GMC/Buick vehicle which was very impressive, but more importantly he was trustworthy, friendly, and extremely accommodating. We will definitely use and recommend Star Buick GMC to friends and family. More
new car purchase Hawk, Lori and I want to thank you for all you did to get us in a new GMC Terrain. Greg Smith and John Grello also a big thank you. Would recommend S Hawk, Lori and I want to thank you for all you did to get us in a new GMC Terrain. Greg Smith and John Grello also a big thank you. Would recommend Star GMC to anyone who is looking for a new vehicle. More
Couldn't be happier with my car buying experience Just closed the deal on a certified used 2013 GMC Terrain SLT for my wife yesterday. I could not be happier with my experience as a whole at Star Car Just closed the deal on a certified used 2013 GMC Terrain SLT for my wife yesterday. I could not be happier with my experience as a whole at Star Car Buick GMC Easton. I dealt with Marcos Nascimento 90% of the time and had some conversations with John Grello as well. Sometimes we dread going to the car dealership as much as the DMV, but I must say, Marcos and John made my experience as good as it could possibly be. Marcos is not your typical, pushy, salsey associate. He was knowledgeable, professional and an absolute joy to work with. He laid out all of our options for us and at no point tried to push anything on us. He recognized our vehicle needs as a couple and worked hard to get to where we needed to be. I truly feel that we got the very best deal we could have on this car and I never felt disrespected or "shafted". Between the bargaining and business conversation, we talked to Marcos about our personal lives and he made us feel very comfortable. It really felt like a business dinner with a friend rather than a trip to the dealership! Moving forward, I will always be coming back to Marcos for any of my vehicle needs and I recommend him to EVERYONE. John was also fantastic in our buying experience. We met some roadblocks along the way because of course everyone wants to "win" the deal, but John came out to reassure us that we were receiving the very best offer on our Terrain and I 100% believe him. He laid out every aspect of the process and figures clearly and was just as courteous, respectful and knowledgeable as Marcos. Overall my experience was enjoyable and Marcos/John were honest, fair and thorough. We will be getting our new Terrain serviced at Star and when I buy a vehicle for myself in the next couple years I will be heading back here and walking straight to Marcos' desk! Thanks for all your work, guys! We love our new whip! More
Thanks Adam (HAWK) Wonderful Saleperson !! Bob/Lynda Have bought 5 cars from Star and just purchased a lease vehicle bought. I bought two cars from Ryan Anderson and found out he moved up at star and he Have bought 5 cars from Star and just purchased a lease vehicle bought. I bought two cars from Ryan Anderson and found out he moved up at star and he recommended Adam with whom I meet in the past. Really nice guy FUNNY and a wonderful saleperson. Not pushy and wonderful to work with. OUTSTANDING SALESPERSON !!!!! Thanks Again Adam !!!!!!!! More
2012 Chevy Cruze LTZ Purchase Dave Patino was a wonderful representative to deal with at Star Car. He was low key, not high pressure and so easy to work with. He helped occupy ou Dave Patino was a wonderful representative to deal with at Star Car. He was low key, not high pressure and so easy to work with. He helped occupy our 2 year old son during the entire car buying process. He was so easy to talk to and we definitely felt comfortable with him. The entire staff at Star was courteous and helpful. We will definitely recommend Dave and the Star dealership to everyone we know as we couldn't be happier with the end result. Thank you again for spending the time with us and helping us purchase our beautiful Cruze The George Family More