Star Buick GMC

Great Customer Service. We just wanted to pass along our thanks to Adam and the the team at Star Buick for our recent pre-owned car purchase. Adam managed the process very we We just wanted to pass along our thanks to Adam and the the team at Star Buick for our recent pre-owned car purchase. Adam managed the process very well, and was open and honest with us throughout our negotiations on the price for the car we were buying and the fair market value for our trade-in vehicle. Once we agreed on the deal, the entire team at Star Buick was incredibly efficient at handling all of the paperwork to complete the transaction very quickly and smoothly. Thanks Adam for taking so much of the stress out of the process for us! Martin and Jennifer. More

Great Guy!! Derrick is a great salesperson & a nice person. He was fair, informative, & knowledgable during our recent purchase of a used 2005 Buick LaCrosse. I Derrick is a great salesperson & a nice person. He was fair, informative, & knowledgable during our recent purchase of a used 2005 Buick LaCrosse. I would highly recommend that you seek out Derrick if you're in the market for a new or used car. More

Typical slimy cars sales people I'd put car sales people and politicians in the same boat........then sink it. Phony, liars and cheats. Very simple. We decided to walk. I don I'd put car sales people and politicians in the same boat........then sink it. Phony, liars and cheats. Very simple. We decided to walk. I don't like people that play games and jerk ya around. We presented a more then reasonable offer (slightly above their asking price to get it out the door tags etc) on a vehicle and got screwed around with till we left then they called us when a mile down the road and amazingly our lower then original offer was ok now for some reason. Total phony glad we left. Found a much nicer vehicle, cheaper and less mileage and was treated properly. Greedy is a terrible way be. Be fair and honest and descent to people and you will make more money in the long run. Quality will bring you quantity and a lot more money at the end of the day. Being a smug jerk will get ya nowhere.. More

Love my 2016 Acadia Adam!!! Adam Mihalko is an awesome salesman and I would definitely deal with him again. I will gladly refer my friends to him because of his professionalism, Adam Mihalko is an awesome salesman and I would definitely deal with him again. I will gladly refer my friends to him because of his professionalism, knowledge and outstanding personality. He was genuinely excited for me, not just because he made a sale. That's a great salesman!! Keep up the good work Adam! More

Completely Satisfied As a former Auto Sales Consultant Adam did all the right procedures in giving excellent customer service. Even though he was busy at end of month he As a former Auto Sales Consultant Adam did all the right procedures in giving excellent customer service. Even though he was busy at end of month he was always available for questions and making some minor changes to our deal since I added some accessories. Also attention to detail was not a problem. Adam was excellent in all areas of the sale. More

Hassle free dealership This is the 3rd car we bought from Star Buick and each time we got fantastic customer service. This time with Marcos was the same professional treatm This is the 3rd car we bought from Star Buick and each time we got fantastic customer service. This time with Marcos was the same professional treatment that we have come to expect. Not only was Marcos extremely polite I was impressed with the knowledge he had on the two vehicles that we test drove. He helped us get a fantastic deal. There was no pressure and we didn't feel like we were ripped off when we left. In fact we felt like we ripped them off with the great deal that Marcos got us. All kidding aside, Star Buick is the only place we will go for a car or truck and we will ask for Marcos. More

Great Experience Car shopping with Carlos was a pleasure. He was very respectful and never put pressure on me to buy. He took care of everything! All the paperwork was Car shopping with Carlos was a pleasure. He was very respectful and never put pressure on me to buy. He took care of everything! All the paperwork was waiting upon my arrival and he even had my new insurance card ready. When I arrived, Marcos was with another customer so he made arrangements for Ryan to help me complete the paperwork. Ryan was also very polite and helpful. I have leased other cars from Star and everyone, including the Service department, has been polite and respectful. More

What a great car buying experience My Wife and I started looking for a new vehicle on a Thursday Feb 18th. We visited several dealerships in the area, one of which we have bought 3 vehi My Wife and I started looking for a new vehicle on a Thursday Feb 18th. We visited several dealerships in the area, one of which we have bought 3 vehicles in the past. We were not satisfied with what we saw at the other dealerships. They had very little inventory thus a very limited selection of vehicles We drive past Star Buick GMC off RT33 often on our way to shop at the stores on RT 248.. We decided to stop at Star. We entered the lot and browsed around. Lots of inventory, many choices. This nice young man named Marcos Nascimento came out into the lot and after some introductions he asked what we were looking for. We told him. He immediately mentioned several vehicles on the lot. He showed us these models but we wanted time to think about it. He also mentioned a vehicles we had not looked at. We had to leave so we told him we could be back the next day to test drive this SUV because it sounded like exactly what we were looking for.. We set a time and came back for the test drive. During the test drive , Marcos explained the different features of the SUV. I drove first then my wife drove the SUV around the same route. Marcos did not rush us nor did he pressure us for a decision on purchasing the SUV. But we did decide to buy the SUV that day because it was exactly what we were looking for.. The Star team went to work and the paper work was done in no time. We waited in Star’s great waiting area with a giant TV, refreshments, snacks and coffee. That was Friday the 19th afternoon. On Monday the 22nd, we returned at 3 o’clock to pick up the SUV. It was ready and waiting. We signed all the paperwork, exchanged keys. Marcos then did something that few salespeople will do. He walked us through all the features of the vehicle. Not just an overview but a hands on walk through. Since the SUV was loaded this took some time. Marcos did not rush us. He answered all our questions. Marcos then helped me set up my smartphone to use with the SUV’s mobile telephone system. Marcos was in no hurry to get us out of there once the deal was done. Marcos knows everything about Star’s inventory on the lot .If and when we need another vehicle, we will be going back to Star Buick GMC and talking with Marcos about our needs. If you are thinking of buying from Star Buick GMC make certain you ask for Marcos because he is honest and will give you a fair deal. More

Grear Experience This past weekend we had the best experience we have ever had while car shopping. From the moment we arrived at Star, we were treated with respect. This past weekend we had the best experience we have ever had while car shopping. From the moment we arrived at Star, we were treated with respect. Our salesman was Marcos N and we could not have asked for a better person. We told him what we were looking for and what we wanted to spend and he just smiled and said, “We can do that!” Marcos never pressured us and never tried to push us into something we didn’t want. He really took the time to show us the vehicle and explained how everything worked. By the time we finished our deal, we felt like Marcos was a friend. He even went back over all the vehicle options after the purchase and helped sent everything up. We will definitely go back to purchase our next vehicle and we will request Marcos. Everyone we were introduced to was extremely polite, friendly, and helpful. The entire dealership is very professional. The overall experience of car buying is usually not a great experience, but I have to say, this was a really great experience and I actually look forward to buying my next vehicle with Star! Tricia and Thad More

You or your car dont matter just your money I took my car for service they gave me wrong information the general manager was a smug xxx don't go here the place looks expensive because they steal I took my car for service they gave me wrong information the general manager was a smug xxx don't go here the place looks expensive because they steal your money but have a poor quality work ethic and find problem after problem to steal your money....not worth it More