Star Buick GMC Quakertown

Acadia purchase My sales agent, Nick, had a nice style. He was not high pressure and was direct in what could be done in terms of price. He even saved me money by tr My sales agent, Nick, had a nice style. He was not high pressure and was direct in what could be done in terms of price. He even saved me money by transferring tag instead of a new one. I also enjoyed working with the finance Mgr, Anthony. He went above and beyond on helping me to determine best extended warranty and got me a great loan rate better than my credit union. More

My experience. It was a pleasurable experience. The people where very nice a did a great job of getting the deal done. The price was great and they gave me fair shak It was a pleasurable experience. The people where very nice a did a great job of getting the deal done. The price was great and they gave me fair shake on my trade in. More

Leaving for vacation John and Holly were very helpful and even though I was leaving on vacation they took the time to make sure that everything was done and done properly John and Holly were very helpful and even though I was leaving on vacation they took the time to make sure that everything was done and done properly and had the truck waiting for me when I came back from vacation More

Best Vehicle Buying Experience EVER By far the best experience I have ever had buying a vehicle all thanks to Jay! From the minute we walked in everyone was friendly and didn't make us f By far the best experience I have ever had buying a vehicle all thanks to Jay! From the minute we walked in everyone was friendly and didn't make us feel like a gold fish in a shark tank. Jay was super helpful, straight forward and made the process as close to enjoyable as possible. More

Jay algadad Great sales service. We walked out of the ford dealer down the road because of the service an came to star, an had great opertunity to purchase an gmc Great sales service. We walked out of the ford dealer down the road because of the service an came to star, an had great opertunity to purchase an gmc 1500. More

My experience @ Star What's ironic is I started looking for a car (SRX) about 8 months ago at Star, went to about 7 other dealerships and I end up back at Star and purchas What's ironic is I started looking for a car (SRX) about 8 months ago at Star, went to about 7 other dealerships and I end up back at Star and purchase my beautiful 2013 SRX AWD Cadillac.... From the first email to Libby who established my belief in her company, who provided Jay, a well-respected, no nonsense, won't waste your time salesman to Michael the finance director and Jeremy who took my money, it was a great experience!!!!! More

James Hagar was really helpful This was the first time leasing a car and James dos a wonderful job showing me the features of the car without pressuring me. I believe the customer s This was the first time leasing a car and James dos a wonderful job showing me the features of the car without pressuring me. I believe the customer service will be great here. More

Dishonest I came in late one night and looked at a truck. We made a deal and agreed on a price. I offered to pay the full amount right then and there in cash. I came in late one night and looked at a truck. We made a deal and agreed on a price. I offered to pay the full amount right then and there in cash. They said that wasn't necessary. So I threw $100 down on the table as a down payment to secure our deal until the title people can transfer the title over the next day. The manager gave me my money back and told me that he is a man of his word and they don't mess around. A deal is a deal. They were going to take the truck in to fix a few critical issues the next day and I would be able to pick the truck up that night. I walked out that night thinking the deal was closed and ready to go. I get a call at 9am the next morning and they tell me they are going to fix the problems with the truck and put it out for way more than what we agreed upon. They are dishonest people who go back on their word and liars. I would never recommend anyone to buy a car from them. More

Horrible Dealer and Vehicle Worst experience ever!!! I bought a 2013 GMC Terrain with about 20k miles. My first oil change at about 26k miles I found my car was 2 quarts low on o Worst experience ever!!! I bought a 2013 GMC Terrain with about 20k miles. My first oil change at about 26k miles I found my car was 2 quarts low on oil. Then before my next oil change my engine was knocking. Because of my horrible experience buying the car at Star Gmc I took it to another GMC dealer for consumption tests which took another 8k miles to do the tests. During which I tried to trade my car into Star for a Subaru Outback and explained my whole situation with the oil. I was ready to sign papers but they said the were going to give me $16k for a car I bought for $22k 8 months prior. I obviously left upset and let them knowing that I was not happy. I finished my oil consumption tests and the other dealer said General Motors allows a loss of 1qt for every 2k miles. They say that you should check your oil every time you fill up with gas. It says it in your manual. Crazy right? I called Star and talked tof the sales manager and he said he will work with me but that I am looking at that large of a loss because they have to look the car over, the car was older at that point with more miles and they changed how they look so that depreciated the value. He also said we all lose whenever we buy a vehicle and trade it in, even him. At his request, I text him vehicles I like that they had to see how they could help me out. He said he would let me know. He didn't get back to me so I called him again and he said he would get back to me. He never did. I took my business elsewhere and bought a Dodge. I posted a review of my experience and got a reply from the owner online and a call from that same sales manager. First he tried arguing saying I didn't try to work with them and that I never came back or called. I know he works with many people so he got confused but that was completely untrue which he later admitted. I gave them a few chances as stated above. He said all he could do is appologize and help me next time. I posted that online and then received a call from the owner of Star Gmc quakertown. She said I was not being fair because I did not give them a chance since I took my car elsewhere for the tests, even thought I came during and after the tests. Her comment then was that she was not aware. She would have helped me more if she knew what was going on but obviously I was not important enough for anybody to mention it to her. But apparently thats the only way you will get "help". They already got my sale so they didn't seem to care. I bought a 2 year old car with 20k miles for $22k that burned through 1qt of oil every 2k miles. That's 2.5 out of 5qts if you change your oil every 5k miles. No wonder why my car was engine knocking, it barely had oil. I traded my car in for $16k. So I took a $6k loss. I would accept a $2k loss but $6k for a lemon car is crazy in less than a year and a half of ownership. All the owner would do is offer me a "sincere appology". Any one else want to be their customer? I will never buy from there or buy any GM vehicle again since they have that rule. If they would have honored their manufacturer warranty and fixed the engine, i would have drove that car for many years, if it lasted. Google GM oil consumption issue and you will see many others with the same issues. Good luck. More

Amazing I had the best experience buying my new truck ! Mike and Zach were great! I would definitely would recommend them! I loved how friendly and welcoming I had the best experience buying my new truck ! Mike and Zach were great! I would definitely would recommend them! I loved how friendly and welcoming they were and made me feel comfortable! More