Star Buick GMC Quakertown
Quakertown, PA
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I stopped several times at Star GMC Quakertown looking for used cars and was approached by Curt Coffey, salesman. He guided me through several options for a quality used SUV. Ultimately, I settled for a for used cars and was approached by Curt Coffey, salesman. He guided me through several options for a quality used SUV. Ultimately, I settled for a 2007 GMC Yukon Denali. Curt took the time to explain everything on the vehicle, was very courteous and pleasant to work with. After the sale, he kept in touch with me to make sure that everything was OK with the vehicle. In my opinion Curt is a 5 star salesman and I would recommend him and the dealership to anyone who is in the market for a new or used vehicle. The quality of the service work that was performed at your dealership was excellent and the service department was very helpful with any questions I had pertaining to the vehicle. Ralph Nasatka Zionsville, PA More
I was looking to get a price on a brand new ATS and they kept trying to push me into a dealer used car with 800 miles and sell it as new The shocking part wasn't even that they were attempting to manipulat kept trying to push me into a dealer used car with 800 miles and sell it as new The shocking part wasn't even that they were attempting to manipulate me into purchasing a used car as new, but in the fact that the price they demanded was exactly the same as a true new car. The games played at this dealership are some of the worst I've seen and despite my clear instruction on what I was looking for, they pushed everything but what I wanted. There was no desire to please me as a customer, just to make me another sucker-sale. I can't imagine the reviews on the site from other buyers or potential buyers are 100% factual. This one is. ***Update...The founder of the dealership reached out to me. She was very pleasant, helpful, and understanding of the situation. We are seeing what we can do to rectify the situation. Details to come... More
My experience with Star was fantastic. From beginning to end, they were a pleasure to work with. From Tom Lawrence making the deal to Charlie Wismer who spent as much time needed to help me transition into end, they were a pleasure to work with. From Tom Lawrence making the deal to Charlie Wismer who spent as much time needed to help me transition into my new car. I would highly recommend them to anyone who asks and look forward to doing business again with them in the future. More
Would highly recommend David Weiss to others looking for a new vehicle. He made the experience stress free and very efficient. I was able to find the vehicle I wanted and take it home in a hsort period of a new vehicle. He made the experience stress free and very efficient. I was able to find the vehicle I wanted and take it home in a hsort period of time. More
After visiting the dealer several times, we decided to purchase our vehicle at this dealership because they came highly recommended by the service manager(Angelo) at Star Buick in Hecktown. Our salesman purchase our vehicle at this dealership because they came highly recommended by the service manager(Angelo) at Star Buick in Hecktown. Our salesman (Andrew Bowman) was very helpful with the process of buying our new Cadillac. More
Dave was very devoted to trying to find us a vehicle that meets our needs. He was extremely accommodating and patient in working with us. It was overall a very pleasant experience. meets our needs. He was extremely accommodating and patient in working with us. It was overall a very pleasant experience. More
Curt was very friendly and professional. He set up a demo ride and answered all our questions concerning the car. He even had some background on the previous ownership because the woman was his customer. We ride and answered all our questions concerning the car. He even had some background on the previous ownership because the woman was his customer. We were very pleased with the car. Our only complaint was that we thought an extended warranty was included in our deal. We found out from Frank that it was not and an additional $2300 had been included in our payment. But Frank did not pressure us in any way and when we indicated we no longer wanted the extended warranty he wrote up a new bill of sale which reduced our payments appreciably. So although we were not happy about having to pay extra for the warranty, we were satisfied with the way Frank handled it. More
I would like to address my recent experience with Star Buick, GMC, Cadillac in Quakertown PA. Let me start off by saying I am not your typical used car buyer. I am the look at a minimum of 30 cars, spen Buick, GMC, Cadillac in Quakertown PA. Let me start off by saying I am not your typical used car buyer. I am the look at a minimum of 30 cars, spend 6 months doing it, find the cleanest one around and then negotiate the hell out of it. My recent purchase of a 2011 Avalanche drove me crazy as well as my wife and everyone I came into contact with. I started with an intuitive call to STAR in Quakertown PA. about a 2011 Avalanche advertised on the internet. I spoke to a sales Consultant by the name of Denny Cumberbatch. He gave me an honest walk around the vehicle describing the condition as brutally honest as he could. He assured me my hour and a half drive out to his dealership would be worth my time and he was right. What was even better was that when I got out there he showed me another one in a different color that was also in equally impeccable condition that I didn’t even consider. The best part was he had me and my wife take our choice of the two and drive to go get lunch in the vehicle. No pressure!! If you are considering this dealership go see Denny. He was awesome!! The next interaction I had at the dealership was with Thomas J. Lawrence III (Sales Manager). I tried to beat up Tom on the price and he was solid with his numbers, however he threw in some nice extras!!!. ( I did my homework after the sale and spoke to the original owner in MD. I found out Tom wasn’t kidding about his price, the original owner told me what he traded it in for). Tom was a standup guy and didn’t play the typical B.S. Sales manager I was finding at some of the other dozen dealerships I dealt with. Frank Berry was the business manager that went over financing with me and helped with all the paperwork. A stand up guy and no fancy dancing around hidden fees or other unknown numbers I would be paying for. I went to this dealership several times (driving everyone crazy) and they all couldn’t have been nicer dealing with my questions and concerns. I showed up early and my vehicle wasn’t done yet so another sales manager Jared Nyce bought me lunch while I waited!! (It doesn’t get more classy than that.) Last but not least, Steve Foster, the detailer did an awesome job detailing my truck. I couldn’t have been happier with his work. Steve also seems to relate to my feelings and expectations about a properly detailed car. He truly cared about getting every swirl mark out of the black paint. He is awesome at detailing vehicles and hopefully can get him to detail my vehicle again!!! If you are looking for a great experience, price and vehicle definitely contact STAR. Thanks for the fine quality service I experienced from everyone at your dealership. Sincerely, Jeffrey Klein More
During purchase of my 2006 GMC Savana Andrew Bowman was my Go to guy for information on complete history of the vehicle. He approached the sale with professionalism which made everything go smoother. my Go to guy for information on complete history of the vehicle. He approached the sale with professionalism which made everything go smoother. More
MY HUSBAND AND I JUST PURCHASED A BRAND NEW, FACTORY BUILT,, 2013 XTS PLATINUM CADILLAC FROM STAR CADILLAC, ON TUESDAY OF THIS WEEK. MOST OF OUR CONTACT WAS WITH CURT COFFEY. WE FOUND CURT TO BE INFORM BUILT,, 2013 XTS PLATINUM CADILLAC FROM STAR CADILLAC, ON TUESDAY OF THIS WEEK. MOST OF OUR CONTACT WAS WITH CURT COFFEY. WE FOUND CURT TO BE INFORMATIVE, FRIENDLY, COURTEOUS, HELPFUL, GENUINE AND JUST A DOWNRIGHT NICE GUY. WE WERE SO LUCKY TO HAVE HIM WALK UP TO US WITH HIS GREAT BIG SMILE AND BEGIN A WONDERFUL EXPERIENCE, WHICH SURPRISED THE HELL OUT OF ME. I ABSOLUTELY HATE TO GO TO CAR DEALERS AND HAVE TO DEAL WITH THEIR BANTER AND THEIR I HAVE TO TALK TO MY MANAGER AND WE CAN'T DO THIS OR THAT,BUT WITH KURT NONE OF THAT HAPPENED. IT WAS A PLEASURE TO BE WITH HIM AND HE WENT ABOVE AND BEYOND TO MAKE OUR EXPERIENCE BE A PLEASANT ONE. WE WAITED FOR AWHILE FOR THE CAR, BECAUSE OF IT BEING A SPECIAL ORDER, BUT CURT WAS IN CONSTANT CONTACT WITH US THROUGHOUT THE WHOLE PROCESS. WHEN THE CAR WAS DELIVERED TO US, ON TUESDAY NIGHT,CURT SEEMED TO BE ALMOST AS EXCITED AS WE WERE. THANK YOU STAR CADILLAC FOR HIRING CURT AND THANKS CURT FOR BEING YOU! GOOD LUCK TO STAR CADILLAC AND TO YOU AND YOUR FAMILY CURT. More