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Star Buick GMC Quakertown

Quakertown, PA

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rated
155 Reviews

480 N. West End Blvd

Quakertown, PA

18951

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Showing 155 reviews

September 22, 2015

Caring and Motivated Management Originally, I had an issue with my experience at this dealer, but the owner was quick to get involved and act to resolve the situation. I recommend t More

by Rob Olney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ellenberg
January 12, 2015

Great Van! We purchased a Sienna and they worked with us on our trade and tolerated our hyper child too! They weren't pushy. Very friendly and patient. More

by Gretchen dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weiss
October 07, 2014

Totally worth the drive!!!!! Thank you I have been researching Chevy Silverado’s for months on line. I came across STAR Dealership in Quakertown, PA. I spoke to a Salesperson, Jake Klein More

by rich.stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Klein - GREAT!!!
October 28, 2013

Very nice dealing with this dealership and the salesman Andrew Bowman. Answered my question, and were helpful with their answers in order for me to pick the right vehicle. More

by StephenMSzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bowman
Nov 08, 2013 -

Star Buick GMC Quakertown responded

Thank you for sharing your experience with us and writing such a great review! Your feedback really does help and lets us know how well things are going! I am pleased to hear the level of customer service that Andrew Bowman was able to provide you with. He will appreciate your kind words for he is an excellent employee who truly cares for our customers needs! Congrats on your purchase we truly hope you enjoy it! Stop by if there is anything else that we can help you out with! Sincerely, Robert Grow (610) 258-3800

Nov 08, 2013 -

Star Buick GMC Quakertown responded

Thank you for sharing your experience with us and writing such a great review! Your feedback really does help and lets us know how well things are going! I am pleased to hear the level of customer service that Andrew Bowman was able to provide you with. He will appreciate your kind words for he is an excellent employee who truly cares for our customers needs! Congrats on your purchase we truly hope you enjoy it! Stop by if there is anything else that we can help you out with! Sincerely, Holly Jarrett, (215) 536-1900 , hollyj@starcar.com

July 14, 2013

Andrew was extremely understanding to my needs as to what I was looking for. I actually came into the dealership looking at a truck that was being advertised. The truck did not fit what I was looking for. More

by topcop369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bowman
Jul 15, 2013 -

Star Buick GMC Quakertown responded

Thanks for the great rating and congrats on your Audi! It is fantastic to hear that Andrew made the complex processes of the car-buying process simple and hassle-free. Our team works hard to ensure that all of our customers drive off the lot feeling confident, and it really is great to hear this feedback. Please do not hesitate to contact our dealership for any questions that come up down the road. We look forward to serving you again! Also, please follow us on Facebook and Twitter for great service coupons and dealership news. Regards, Holly Jarrett (215) 536-1900 hollyj@starcar.com

Jul 25, 2013 -

Star Buick GMC Quakertown responded

Thanks for your review! We're happy to hear that Andrew was understanding of your needs and that he was able to help you find the perfect vehicle for you. He is a wonderful employee and we are lucky to have him. We hope you're loving your Audi! Please follow us on Facebook and Twitter for great service coupons and dealership news. Regards, Holly Jarrett (215) 536-1900 hollyj@starcar.com

May 06, 2013

We were extremely impressed with the attention to our needs. We got immediate attention when we arrived and Andrew satisfied our every need. We got a great price for our trade and my wife got the 2013 Ca More

by mattrat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bowman
May 06, 2013 -

Star Buick GMC Quakertown responded

Thank you very much for sharing your incredible experience at Star Buick GMC Cadillac. It's nice to hear that one of our customers has yet again received quality service with a smile. We take pride in making sure that our team gives 100% when dealing with visitors of our dealership. If you have questions about your purchase, I hope you will contact us right away. Thanks again for the great rating and have a wonderful day! Regards, Holly Jarrett (215) 536-1900 hollyj@starcar.com

May 03, 2013

EVERY ONE I DEALT WITH WAS VERY FRIENDLY, YET NOT PUSHY .ANDREW WAS VERY UP TO DATE WITH PRODUCT AND EXPLAINED EVERYTHING IN DETAIL .HOLLY WORKED VERY HARD & LONG TO GIVE ME THE DEAL I WAS LOOKING FOR. I More

by ROADKING45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jarrett, Andrew Bowman, Brian Lawrence
May 06, 2013 -

Star Buick GMC Quakertown responded

Thank you for the 5-star review and recommendation! It is very pleasing to hear that Andrew did an excellent job of getting you into a new car with efficiency and friendliness. At Star Buick GMC Cadillac, we make sure our customers are provided with nothing but the best and I'm thrilled to hear this was the case for you. Be sure you're following us on Facebook and Twitter for service specials and enjoy the new ride! Sincerely, Holly Jarrett (215) 536-1900 hollyj@starcar.com

April 26, 2013

I came to Star with a strict budget and a specific idea for the type of car we needed for our family. Curt was top notch from the start, listening to our needs and showing us cars that were in our price r More

by joeyehritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lawrence
Apr 29, 2013 -

Star Buick GMC Quakertown responded

Thank you for leaving us this kind review! Congratulations on your new Acadia, we hope you love it. We are happy that we were able to help you get set up with the best car for you, at the price you wanted. Curt and Tom will be thrilled to hear about your raving review! Please feel free to contact us or stop back in if you need anything else regarding your new purchase. In the meantime, you can follow us on Facebook and Twitter if you would like to stay updated with service specials and new vehicle listings! Come back and see us again soon! Regards, Holly Jarrett (215) 536-1900 hollyj@starcar.com

February 18, 2013

This may not be the way you would lease a car, but I had my reasons. When my 2007 Cadillac DTS came off lease, there was no comparible Cadillac sedan available. I was told that there would be an XTS but More

by CatherineA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2013 -

Star Buick GMC Quakertown responded

Catherine-first of all, we would like to congratulate you on your new Cadillac XTS. Your extensive research certainly paid off! Secondly, we would like to sincerely thank you for taking the time to write this review as well as all of your kind words towards our dealership. Customer satisfaction in all aspects of our dealership is equally important to us and we strive to make a personal connection and experience for each and every one of our customers. It's reviews like these that encourage us and let us know we are on the right track. I am especially grateful Curt was able to get you into the car you wanted and the car-purchasing process went as smoothly as it did! Curt is exceptionally personable, knowledgeable and a superb addition to our sales team. If there is anything else we may be able to help you with, please do not hesitate to stop by or call any one of us. We look forward to working with you in the future. In the meantime, we invite you and your husband to like us on Facebook-we offer exclusive deals and coupons to our fans. Take care, Holly Jarrett (215) 536-1900 hollyj@starcar.com

February 02, 2013

This is a top notch car dealership. Everything couldn't have gone easier when buying our new car. They were very knowlegeable and extremely friendly. I will defintely be buying my next carthere as well. More

by simpsonam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barry Jr, Andrew Bowman
Feb 04, 2013 -

Star Buick GMC Quakertown responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Frank, Andrew, and the rest of our staff were able to provide you with the pressure-free and knowledgeable service that Star Buick GMC Cadillac is known for. We look forward to being of service in the future! Until then, be sure to like and follow us on Facebook and Twitter-we offer exclusive specials and deals for our fans. Be safe, Holly Jarrett hollyj@starcar.com (215) 536-1900

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