Star Buick GMC Quakertown
Quakertown, PA
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Caring and Motivated Management Originally, I had an issue with my experience at this dealer, but the owner was quick to get involved and act to resolve the situation. I recommend t Originally, I had an issue with my experience at this dealer, but the owner was quick to get involved and act to resolve the situation. I recommend this dealer to anyone looking for a vehicle, with a note that you can always feel free to talk to the owner of this establishment. Thank you! More
Great Van! We purchased a Sienna and they worked with us on our trade and tolerated our hyper child too! They weren't pushy. Very friendly and patient. We purchased a Sienna and they worked with us on our trade and tolerated our hyper child too! They weren't pushy. Very friendly and patient. More
Totally worth the drive!!!!! Thank you I have been researching Chevy Silverado’s for months on line. I came across STAR Dealership in Quakertown, PA. I spoke to a Salesperson, Jake Klein I have been researching Chevy Silverado’s for months on line. I came across STAR Dealership in Quakertown, PA. I spoke to a Salesperson, Jake Klein several times on the phone about this one Silverado he had on the lot. He assured me the truck would be to my expectations if I made the drive to PA and I wouldn’t be disappointed. I drove approximately three hours from Connecticut to STAR dealership, PA to see Jake. On our way down, Jake kept in communication with me regarding the status of the truck. He said he would have it detailed for me and ready by the time I got there. I kept my current truck in immaculate condition and I was afraid that nothing would be able to compare. Jake was right, I was not disappointed. When he brought out the Chevy Silverado, it looked better than it did on line. It was absolutely beautiful and way above immaculate. When we sat down to do the paper work, Jake and his fellow salesmen, managers and financial staff did everything in their power to make the purchase go smooth, and it did. They took care of everything. The entire staff at STAR made me feel welcome as if they knew me for years. They took care of everything; always made sure I was comfortable, offered soft drinks and even asked if I wanted some pizza. I want to thank Jake Klein and the staff at STAR dealership, Quakertown, PA for a wonderful, stress free, purchase of my Chevy Silverado. I love it and it was totally worth the three hour drive from CT, I would recommend it to anyone. Rich Stella and Lisa Duhamel, Bethany Ct. More
Very nice dealing with this dealership and the salesman Andrew Bowman. Answered my question, and were helpful with their answers in order for me to pick the right vehicle. Andrew Bowman. Answered my question, and were helpful with their answers in order for me to pick the right vehicle. More
Andrew was extremely understanding to my needs as to what I was looking for. I actually came into the dealership looking at a truck that was being advertised. The truck did not fit what I was looking for. I was looking for. I actually came into the dealership looking at a truck that was being advertised. The truck did not fit what I was looking for. Andrew and I were walking the lot and an Audi S4 caught my eye. I have always wanted the S4 and Andrew made this happen. Honestly, the Audi was not the reason I came in that day and I never thought I would be leaving with it. Andrew worked with the sales manager and we made it happened. My wife and I couldn't be happier! We thank Andrew and the entire Star Car Family for making my dream car happen!! More
We were extremely impressed with the attention to our needs. We got immediate attention when we arrived and Andrew satisfied our every need. We got a great price for our trade and my wife got the 2013 Ca needs. We got immediate attention when we arrived and Andrew satisfied our every need. We got a great price for our trade and my wife got the 2013 Cadillac SRX that she desired. I would also like to mention that the sales manager and everyone we dealt with was courteous and professional throughout our visit. We love our car and we received the best buying experience we could have ever hoped for. You can be sure we will send as many prospective buyers your way in the future. It was a definite Star performance. More
EVERY ONE I DEALT WITH WAS VERY FRIENDLY, YET NOT PUSHY .ANDREW WAS VERY UP TO DATE WITH PRODUCT AND EXPLAINED EVERYTHING IN DETAIL .HOLLY WORKED VERY HARD & LONG TO GIVE ME THE DEAL I WAS LOOKING FOR. I .ANDREW WAS VERY UP TO DATE WITH PRODUCT AND EXPLAINED EVERYTHING IN DETAIL .HOLLY WORKED VERY HARD & LONG TO GIVE ME THE DEAL I WAS LOOKING FOR. I LEFT VERY SATISFIED AND HAPPY WITH MY NEW ENCLAVE. STARR WILL BE MY FIRST STOP WHENEVER I SHOP FOR ANOTHER CAR . THE DEALERSHIP WAS VERY NEAT & CLEAN .THE REST ROOMS EVEN PASSED MY WIFES INSPECTIONS .I WOULD RECOMEND STAR TO BE YOUR FIRST STOP WHEN CAR SHOPPING ! More
I came to Star with a strict budget and a specific idea for the type of car we needed for our family. Curt was top notch from the start, listening to our needs and showing us cars that were in our price r for the type of car we needed for our family. Curt was top notch from the start, listening to our needs and showing us cars that were in our price range and with the features we needed. He brought in a car from one of their other dealerships for us to test drive, which ended up being the car we bought. Curt made sure we had everything we needed as far as the car goes. Tom Lawrence crunched numbers like no one else, coming up with a deal that blew me away. They knew what i wanted to pay and got extremely creative to make sure i was able to purchase this vehicle. A very open and honest experience which does not usually happen when it comes to car sales. I plan to make all my future purchases through Star Dealerships because of this. This part of the story put this dealerships over the top as far as I am concerned. On the night before i was to purchase the car and trade my old car in, i wanted to change the brake pads to give them a fresh set as a courtesy and of course a brake caliper locked up. I called Tom Lawrence and explained the situation and without hesitation he said not to worry that he would send a tow truck over in the morning to pick up the car and the dealership would replace the brake caliper. He also said it would not affect the trade in value. I then asked for a huge favor because i would now need a car for work the next day until we could sign the papers that evening. Again without hesitation they let me use the Acadia i was going to purchase for the day. They went above and beyond the call of service here and I was very appreciative. Once again I could not have asked for a better experience in buying a used car from Curt and Tom at Star. More
This may not be the way you would lease a car, but I had my reasons. When my 2007 Cadillac DTS came off lease, there was no comparible Cadillac sedan available. I was told that there would be an XTS but my reasons. When my 2007 Cadillac DTS came off lease, there was no comparible Cadillac sedan available. I was told that there would be an XTS but I would have to wait a year. So I purchased my DTS. In 2012 I started paying attention to the Cadillac new car ads and found the information on the XTS. I poured over that information for many months and was really fasinated with CUE. I read everything I could get my hands on about CUE and the new XTS until finally at the end of December I decided that my DTS was ready to go. My husband had leased a Cadillac SRX from Star Cars about 18 months ago and that's where I purchased my DTS after it came off lease. I wanted to deal with the young man who my husband had dealt with but he was no longer at Star Cars when we walked in, but this other very nice young man, CURT COFFEY greeted us, so I was willing to work with him. I told Curt exactly what I wanted and said that I had done my research so he should not try to get me something I wasn't interested in. What were the chances that he would have the exact car in inventory? I was prepared to wait if what I wanted was not immediately available. Guess what, Star Cars had exactly what I wanted. So of course, Curt wanted to show it to me immediately and wanted me to drive it. But I said "NO". I had made up my mind that the only way I would lease or buy the Cadillac of my dreams was if I could afford it. So I told Curt that the only way I would drive the car would be if I was the owner. So we had to make a deal first that I could afford before I would even sit in the car. A couple hours later, I was the owner of my leased 2013 Cadillac XTS, Crimson Red with a sun roof and my new friend CUE. During the negotiation time, I got to know Curt very well. He had moved to the area to take care of his mother. Being an older woman myself, I was interested in knowing how he came to make that kind of a decision. Needless to say, by the time I learned everything I could about Curt and his family, I felt like we were long time friends. Since the lease deal in December, I have had occasion to go to the service department at Star Cars. On one such occasion, I came across an 84 year old woman, also waiting to have her car serviced. She and I started up a conversation and by the time my car was finished, she and I hugged and wished each other good health for a long time. So not only are the employees overboard special at Star Cars, they even have special customers in their service department. Catherine A. Wick More
This is a top notch car dealership. Everything couldn't have gone easier when buying our new car. They were very knowlegeable and extremely friendly. I will defintely be buying my next carthere as well. have gone easier when buying our new car. They were very knowlegeable and extremely friendly. I will defintely be buying my next carthere as well. More