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Star Buick GMC Quakertown

Quakertown, PA

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155 Reviews

480 N. West End Blvd

Quakertown, PA

18951

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Showing 155 reviews

February 20, 2023

I bought a 2017 Buick envision Kyle was my salesmen this was the best experience I ever had at a car dealership everyone was so nice! More

by AnthonyD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Morrison, Kyle Thorpe
February 09, 2023

I recently bought GMC diesel track from this dealership. Also I bought extended warranty on this truck, so it should be worry free. Right? No. A week ago it was quite cold (around 12F) so I got pesky and ve More

by Slava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Priscilla
Feb 11, 2023 -

Star Buick GMC Quakertown responded

Unfortunately, the part that needs to be replaced was not a defective item that would be covered under warranty. The owner has spoken with you and attempted to assist you in resolving this issue. Please feel free to contact Holly or our Service Manager Marco with any additional questions.

January 22, 2022

Colleen and Justin made my purchase easy and did everything over the phone to make it convenient for me. I'll be back for my wife's car too! More

by booboo1919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sell, Colleen Williams
August 01, 2021

Star GMC Cadillac-Very happy with my experience, got an amazing 2018 XT% literally like new, they really take care in their dealership and customer experience, you can see it in the cars they have. What ca More

by sportshealthlabs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peg
April 02, 2021

Took my vehicle in to troubleshoot 'Servuice Airbag' light. I also wanted an oil change and they talked me into an injector cleaning. They also notified me of an airbag recall. They contacted me the More

by PretzelPeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori DeBerardinis, Suzanne Smith, Katie Siegfried
Apr 05, 2021 -

Star Buick GMC Quakertown responded

Thank you for your feedback. We would like to look into this further for you. Please contact our customer care manager, Colleen, at 215-536-1900 so that she can collect some additional information regarding your visit.

September 23, 2020

Would not Inspect my truck without changing the brakes Would not Inspect my truck without changing the brakes they told me were terrible all around at $950 plus other recommended services of about $1500. More

by c1y4user98
Recommend Dealer
No
Employees Worked With
Not sure, talked to a few people
February 09, 2019

2017 Sierra Denali HD - No Working 4 wheel drive! Truck is not able to run in snow. Service cannot offer a loaner for a week plus out. No one cares. Too bad mentality on the purchase of a $60k truck. More

by jmfedor73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Nyce, Amanda Werst, Jeremy Hall
Nov 27, 2018 -

Star Buick GMC Quakertown responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, The Star Buick GMC Cadillac Team.

January 30, 2019

Fastest car sale ever Kyle and Matt helped us get the car that we wanted and in record time. Came in to look at a car that we saw online and they worked with us on the pri More

by Chevygirl
Recommend Dealer
Yes
Employees Worked With
Matthew Morrison, Kyle Thorpe
Mar 14, 2019 -

Star Buick GMC Quakertown responded

Thank you for the great review. We hope to serve you again in the future.

January 27, 2019

Great experience! We had a great experience with our Sales Representative, Zach. He was very knowledgeable and we learned a lot about both financing and leasing. We are More

by lss19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Yentsch, Matthew Morrison
Mar 14, 2019 -

Star Buick GMC Quakertown responded

Thank you for the great review. We hope to serve you again in the future.

January 23, 2019

Very satisfied with service Very courteous to customer...customer is. Number one at this dealership...I purchased a 2019 Buick Encore that was s demonstrator snd I feel I was tr More

by Connie542384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember all the names but I liked them all, Amanda Werst, James Burgert, Joseph Oniskey
Mar 14, 2019 -

Star Buick GMC Quakertown responded

Thank you for the great review. We hope to serve you again in the future.

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