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Star Auto Mall 512

Bethlehem, PA

4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

August 06, 2020

They were wonderful. So helpful and nice! Helped us figure everything out in such a short time. They made us feel very comfortable. I definitely recommend them. More

by purewal.jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Aug 07, 2020 -

Star Auto Mall 512 responded

Thank you, Jasmine, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

August 04, 2020

Very nice transaction and Larry did a great job! Would definitely come back and do business again. We are very happy with our new car purchase. More

by Robert Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Larry Gebert, Cheyenne Kunkle
Aug 04, 2020 -

Star Auto Mall 512 responded

Robert, thank you for taking the time to share your thoughts on working with Larry. We're glad to hear that he and the team delivered such a great experience!

August 02, 2020

Joe and Emmet were amazing. The experience was so easy and they went above and beyond to make me happy. I would recommend all my friends go there. More

by amy
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne, Cheyenne Kunkle
Aug 03, 2020 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us, Amy! We're happy to hear it went well with Joe and Emmet. We truly appreciate your feedback!

July 31, 2020

The customer service is phenomenal on 512 Star Auto the manager and all the staff are very helpful and they push to get you approved I recommend continuously . I will always do business with Star Auto on 5 More

by csindoni65
Recommend Dealer
Yes
Employees Worked With
Robin White , Joe Robinson
Jul 31, 2020 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

July 31, 2020

Luis was the best sales person I ever had! First, he is no pressure, finds out exactly what you need, and is trustworthy. We had the feeling of being at home with this team! Also thanks Joe for your help! More

by Lisa Richards Richards Homa
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana, Cheyenne Kunkle
Jul 31, 2020 -

Star Auto Mall 512 responded

Thank you, Lisa, for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad Luis and Joe were able to help, and we hope to see you again!

July 31, 2020

The friendliest staff is here @Star. Joe was so friendly and kind. Luis was amazing with helping me get the best car within my price range. I highly recommend these guys. More

by SandraK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana
Jul 31, 2020 -

Star Auto Mall 512 responded

Thanks for your feedback, Sandra, on your recent visit to Star Auto Mall 512. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 31, 2020

Luis was nothing but helpful. He was low pressure. Let the vehicle sell itself. The vehicle was nice and the team helped me get in it. Again no pressure from anyone just helpful. More

by purplace
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Aug 01, 2020 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and the team, and we look forward to working with you again.

July 30, 2020

Lots of choices With 5 locations to pull from, more choices of cars than most. The dealership is active which mean they must be doing something right. Luis was very More

by Tim & Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Jul 31, 2020 -

Star Auto Mall 512 responded

Thank you so much for your excellent review, Tim and Jenn! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

July 30, 2020

They were helpful and I got my SUV for a good price, but when they took it back to detail it and buff it, they scratch it up pretty bad. Not really impressed with the job and the way they handled it. I woul More

by Romerosmoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Star Auto Mall 512 responded

Hi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 28, 2020

Very professional it all just took 4hrs even though I was already approved threw my credit card company it could be stream lined to be quicker More

by Bykitaw
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

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