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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

September 29, 2024

Fernando was very nice, respectful, I would recommend the dealership to my friends and family. More

by etg282
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

September 21, 2024

Everyone was very friendly and nice. Fernando was very patient and helpful. He listened to all my needs and wants. More

by Angie Cruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Star Auto Mall 512 responded

Angie, Thank you so much for your excellent review! We are so glad that Fernando had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2024

Cindi was super friendly and funny. I really like the 2020 Nissan Kicks I bought this past weekend. Granted, it’s only been a few days, but so far it’s running smoothly and hasn’t given More

by Katie D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindi
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Sep 18, 2024 -

Star Auto Mall 512 responded

Katie, Thank you for your business and this review. We're happy to hear Cindi and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new 2020 Nissan Kicks! If there is anything we can assist you with in the future, please let us know.

September 15, 2024

Cindi Cruz was an outstanding sales representative. I went to look at 2 Hondas, and didn't like either one. She said she had the perfect vehicle for me, and she was right. 2016 Dodge Grand Caravan - fe More

by JCFOLLWEILER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindi Cruz, Maalik McKoy-Cohen
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Sep 15, 2024 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2024

Buen servicio Estoy satisfecho Yo lo Recomiendo fue un negocio claro puedo dar buenas referencias de él . More

by payerodionisio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No puedo no tengo el nombre
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Sep 15, 2024 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

September 06, 2024

Fast easy everyone was very nice the car was what I seen online I had a great experience with star I would recommend highly to everyone I know More

by KRYSTLETHEONEWHITE6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Star Auto Mall 512 responded

Krystle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Xavier met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

September 05, 2024

Told the salesperson $1400 she said okay. When the documents came out it was 15,000. Also did not explain warranty options and paid $2000 over in a deal that should’ve been discussed before h More

by glapine1088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Glenn Chookolingo General Manager (484) 898-8100

September 03, 2024

Made me feel like I was him very nice people help me with the bank as well More

by alexpena381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Sep 03, 2024 -

Star Auto Mall 512 responded

Alex, Thank you for sharing your experience with us! We're happy to hear it went well working with Ray and Xavier. We truly appreciate your feedback.

September 01, 2024

Cindi was amazing in helping my daughter get her car and me find mine and being patient as we were test driving cars. More

by melissascherer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindi
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Sep 03, 2024 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cindi and our team, and we look forward to working with you again.

August 23, 2024

Lot has good selection - customer service was great- friendly staff - very welcoming+ didn't feel any pressure from sales staff- would recommend More

by christopherlewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Star Auto Mall 512 responded

Christopher, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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