Star Auto Mall 512

Will not recommend any one here. And if anyone ask me about this place imma tell Them, do not go there they sale bad cars about this place imma tell Them, do not go there they sale bad cars More

The sales lady Tianna was very personable and professional. She gave me quite a few options in my budget and made sure that I was happy with my final decision. Joe Robinson treated me like family professional. She gave me quite a few options in my budget and made sure that I was happy with my final decision. Joe Robinson treated me like family and made sure that I was happy as well. I already recommended the dealership to a few people and plan to spread the word to everyone. More

The sales person was fine the rest not so much . I still have not received my title or legal registration n I have been stopped by the police and given a citation because my license plate does not register have not received my title or legal registration n I have been stopped by the police and given a citation because my license plate does not register to my car More

I purchased a car cash! Waited three and a half hours because your sales representative said they were detailing it. I was in a hurry after that point and didn’t check the car that well. When I got hom because your sales representative said they were detailing it. I was in a hurry after that point and didn’t check the car that well. When I got home my husband freaked out and asked who delivered the car to me like that! I text the sales rep and she said she didn’t work in that department ! More

The 2017 GMC Arcadia you sold me has a permanent problem when putting in park the screen reads shift to park there's a class action lawsuit on this this vehicle never should of been sold I expect a response when putting in park the screen reads shift to park there's a class action lawsuit on this this vehicle never should of been sold I expect a response please before it becomes a legal matter thank you More

Great service. No hassle, no stress shopping experience. I would recommend to anyone. After initially checking the car all my issues with the car have been taken care of. As of now I am happy with my pur I would recommend to anyone. After initially checking the car all my issues with the car have been taken care of. As of now I am happy with my purchase. More

The sales staff was nice. I bought the car. I had issues with my paperwork and financing. Specifically declined GAP insurance, it was almost slipped into my contract. I walked in with a pre-approval with my paperwork and financing. Specifically declined GAP insurance, it was almost slipped into my contract. I walked in with a pre-approval letter from Capital one and the dealership was able to provide financing with a lower APR rate. However I came in letting them know I wanted a 60 month loan term, when reading the paperwork at home I found they put a 72 month loan term. The staff was busy when I came in at 3pm. I was there until close waiting on for the finance papers. I wasn’t happy with the wait, or the mistakes on the financing contract but the car was priced well and had minimal issues. I was supposed to get a paper to get a broken tpms sensor fixed but by the time I finally got through the entire process, everyone had forgotten so I’ll probably have to pay for it out of pocket. ***Update: 1500 miles into own this car, I bought in June it’s now August, I go to the dealership because it’s making a weird noise when braking. They tell me it needs all new brake pads and rotors which Star Auto said they put new brakes and rotors before I bought it. So they misrepresented the vehicle saying it passed inspection with new brake pads and rotors and fraudulently put passing inspection stickers. Joe Robinson what is your extension so I can contact you directly about all this? Or call me directly. Your service department wants me to drive the car over on Saturday with barely any front brake pads instead of paying the authorized Subaru dealership to replace them. Subaru even cooperated by taking photos so you would have proof the brake pads aren’t new. More

The entire staff did a fantastic job, especially considering these trying times. I felt welcomed, well informed and no pressure. I would certainly recommend Star Auto to anyone. considering these trying times. I felt welcomed, well informed and no pressure. I would certainly recommend Star Auto to anyone. More

Absolute pleasure to work with. Even during this crazy pandemic, he went above and beyond to make sure I was taken care of, even had my AC recharged before I left the lot and put it through another wash. pandemic, he went above and beyond to make sure I was taken care of, even had my AC recharged before I left the lot and put it through another wash. Amazing. More

The dealership really took care of me and help me find a good car for a good price.I will definitely be recommending friends and family to go to this dealership good car for a good price.I will definitely be recommending friends and family to go to this dealership More