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Star Auto Mall 512

Bethlehem, PA

4.2
1,085 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,085 reviews

July 31, 2020

The customer service is phenomenal on 512 Star Auto the manager and all the staff are very helpful and they push to get you approved I recommend continuously . I will always do business with Star Auto on 5 More

by csindoni65
Recommend Dealer
Yes
Employees Worked With
Robin White , Joe Robinson
Jul 31, 2020 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

July 31, 2020

Luis was the best sales person I ever had! First, he is no pressure, finds out exactly what you need, and is trustworthy. We had the feeling of being at home with this team! Also thanks Joe for your help! More

by Lisa Richards Richards Homa
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana, Cheyenne Kunkle
Jul 31, 2020 -

Star Auto Mall 512 responded

Thank you, Lisa, for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad Luis and Joe were able to help, and we hope to see you again!

July 31, 2020

The friendliest staff is here @Star. Joe was so friendly and kind. Luis was amazing with helping me get the best car within my price range. I highly recommend these guys. More

by SandraK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana
Jul 31, 2020 -

Star Auto Mall 512 responded

Thanks for your feedback, Sandra, on your recent visit to Star Auto Mall 512. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 31, 2020

Luis was nothing but helpful. He was low pressure. Let the vehicle sell itself. The vehicle was nice and the team helped me get in it. Again no pressure from anyone just helpful. More

by purplace
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Aug 01, 2020 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and the team, and we look forward to working with you again.

July 30, 2020

Lots of choices With 5 locations to pull from, more choices of cars than most. The dealership is active which mean they must be doing something right. Luis was very More

by Tim & Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Jul 31, 2020 -

Star Auto Mall 512 responded

Thank you so much for your excellent review, Tim and Jenn! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

July 30, 2020

They were helpful and I got my SUV for a good price, but when they took it back to detail it and buff it, they scratch it up pretty bad. Not really impressed with the job and the way they handled it. I woul More

by Romerosmoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Star Auto Mall 512 responded

Hi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 28, 2020

Very professional it all just took 4hrs even though I was already approved threw my credit card company it could be stream lined to be quicker More

by Bykitaw
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

July 28, 2020

Luis should get sales man of the Year. Very Helpful Patient and Understanding. Of you want your car buying experience to go smoothly go to Luis More

by Synlessir
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Jul 29, 2020 -

Star Auto Mall 512 responded

Thank you for your review and kind words for Luis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

July 27, 2020

The service was good they contact ed me when they said I'm pleased with the auto and they followed up on the sale Thank you all at Star auto Martin Allen More

by rexxallen70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Tianna Williams, Cheyenne Kunkle
Jul 27, 2020 -

Star Auto Mall 512 responded

Hello Martin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2020

Larry was super nice and considerate and made the whole process as comfortable as he could. He helped me get the car of my dreams and was super patient with any trouble we ran into. The facility itself is More

by mcamps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gebert
Jul 28, 2020 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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