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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

November 26, 2020

Car drives great. Fast and friendly service. I was able to go online to see inventory, easy to check out the carfax of the vehicle and let them know what I wanted to test drive. Thank you!!! More

by moulinrgegrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne, Bob Burak
Report | Print
Nov 29, 2020 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new vehicle!

November 22, 2020

Jose is great. We were lucky to have him as our sales person. He has a great personality. The sales team madeit an enjoyable experience. More

by Sue & Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Cheyenne Kunkle, Bob Burak, Jose Guzman
Report | Print
Nov 23, 2020 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that Jose and the sales team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else!

November 18, 2020

Helpful, Parvaz went out of his way to help meGet the Helpful, Parvaz went out of his way to help me Get the car I wanted & how I wanted it. I appreciate a man of integrity More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Nov 17, 2020 -

Star Auto Mall 512 responded

Gerry, We are very happy to hear Parvaz provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2020

Was offered a great deal that I couldn't turn down. Customer service was good, they want above and my needs. Was able to bring me my vehicle when promised. I would definitely purchase another vehicle f More

by parrd2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson
Report | Print
Nov 18, 2020 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 18, 2020

Jose Guzman was absolutely the best. He listen to what I wanted and worked with me to get me exactly that. I am completely 🥰🥰❤️❤️ Happy !!! More

by Trish0715
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Bob Burak, Jose Guzman
Report | Print
Nov 18, 2020 -

Star Auto Mall 512 responded

Thank you, Trish! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2020

My experience with Emmet was fine. However I did have a mishap at the reception desk. Someone placed a defective disinfectant bottle dispenser on this desk resulting in me getting alcohol in my eyes. Very More

by loza.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Report | Print
Nov 12, 2020 -

Star Auto Mall 512 responded

John, Thank you for your business and this review. We're happy to hear Emmet and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2020

No happy Purchased A warranty for my car that I was told it covers everything. Not even a year after Purchasing the car my radio goes bad and they reused to help me in any way. I called the manager a few ti More

by jennay86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tried to speak with there manager he refused to return my call , Joe Robinson, Cheyenne Kunkle
Report | Print
Nov 27, 2020 -

Star Auto Mall 512 responded

Jennay, providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Joe Robinson General Sales Manager (484) 898-8100

November 08, 2020

I really appreciate working with Ashley in Finance. She was able to assist me in getting approved and the process was effortless. I really love my car. Everyone was very helpful. More

by ERENTAS416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley in Finance
Report | Print
Nov 09, 2020 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ashley and our team, and we look forward to working with you again. Congratulations on your new vehicle!

November 04, 2020

Sales guy was a beast he did his job and those two finance guys worked there magic til i walked away in my new car More

by Raymondherman30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne, Bob Burak
Report | Print
Nov 05, 2020 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2020

Good customer service. Very friendly staff. They weren't pushy and it didn't take long to do the paper work. And there prices are reasonable! More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Nov 02, 2020 -

Star Auto Mall 512 responded

Thank you, Michael! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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