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Star Auto Mall 512

Bethlehem, PA

4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

February 24, 2021

Very helpful with the purchase tim and neileen were very helpful and help put everything together for me they were also very friendly and help me get the car More

by LOBSTER802000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neileen and tim
Feb 24, 2021 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 23, 2021

Was unhappy several times had to bring vehicle back because not fixed correctly. Service department staff were very friendly and willing to help in anyway but service work not good Had to bring back t More

by wsparker09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolita in service , Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Mar 12, 2021 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Joe Robinson General Sales Manager (484) 898-8100

February 22, 2021

Hands down the best dealer I been to in pa. I went to a few other places and didn’t have any luck. I went there and it was no wait .. I was able to find a great car and they was willing to work with me and More

by Kamya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin
Feb 22, 2021 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe and Parvaz met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

February 21, 2021

perfect in every category !!! Luis is one of the best if not the best couldn’t have made this process any better or easier thank you!!! More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana, Luis Santana
Feb 21, 2021 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

February 21, 2021

I would highly recommend stopping here. They have a huge selection. I had a modest budget to work with and they accommodated me no problem. Arron was very helpful and easy to deal with. They don’t push More

by wpmrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Feb 21, 2021 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2021

This dealership was wonderful I told them exactly what I wanted and they came up with a way to make it happen. I would recommend this place to everyone I know! More

by ShaniquaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Feb 21, 2021 -

Star Auto Mall 512 responded

Thank you so much, Shaniqua, for your kind words, and for taking the time to leave us this wonderful feedback!

February 14, 2021

Great people and great service. Had an issue with a car I bought and it was handled swiftly and I had to pay 0 out of pocket for it. I will buy from them again when I have to. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Feb 14, 2021 -

Star Auto Mall 512 responded

Frank, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

February 14, 2021

Great customer service cars are nice and clean if you want great cars this is the place to go to you will be happy and satisfied More

by Missydavid15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin, Luis Santana
Feb 14, 2021 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 13, 2021

021221-Had my Traverse for a week and it runs very well. Brought it back for inspection and to have a service light checked out. The company will replace a faulty sensor it soon as the part comes in. More

by Shipwright2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

February 11, 2021

Great service and they try their best to get you in the car of your dreams. Prices that you absolutely can’t resist . The best More

by Triniyouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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