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Star Auto Mall 512

Bethlehem, PA

4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

April 01, 2021

Excellent service excellent staff and Luis helps understands what you want and helps you find it! No games no bull. If your looking to buy a car. Go to Star. More

by Annamojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Apr 01, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, Anna. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2021

Great selection of cars in my price range ReasonaBly priced. When my daughter wasn’t thrilled with the car I initially bought her,I had no problem with their three day exchange policy trading it for a d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Apr 02, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and hope your daughter enjoys her new car. We truly appreciate your feedback!

March 31, 2021

Chelsea is great sale person and other teams. Thanks for good price for 2013 Nissan Altima and 500.00 off too. Also changing oil and filter, cleaning car. More

by Mikey605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea , Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Cheyenne Kunkle
Mar 31, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope you'll enjoy your new Nissan Altima!

March 27, 2021

This dealership is great they took the time out to help me find what I was looking for and made sure that everything was straight before I walked off the lot More

by mauricemack79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Star Auto Mall 512 responded

Maurice, Thank you for taking the time to write this review and let us know how Xavier and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

March 22, 2021

The visit started very good.But after the sale was made everything went to xxxx real quick.I tried to call got no answers.left messages no response.stillwaiting to hear you. Not a very happy guy. Trying More

by Www.ederr1944edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Robinson, Cheyenne Kunkle
Apr 08, 2021 -

Star Auto Mall 512 responded

Hello Edgar, Please call us at 484-898-8100 and ask for Glenn. He is the Regional Manager and would like to find out what your issue is so he could try and resolve it. Thank you. Joe Robinson General Sales Manager (484) 898-8100

March 21, 2021

I bought a 2016 GMC terrain at Star512. Called ahead and a very friendly and knowledgeable woman named Cheyenne walked me through the process of coming in immediately. Upon arrival Parvaz set me up with a t More

by Nelson2064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin, Cheyenne Kunkle
Mar 22, 2021 -

Star Auto Mall 512 responded

Thank you, Nelson! We appreciate your business and look forward to helping you with any questions or future GMC Terrain needs. Thank you for choosing Star Auto Mall 512.

March 19, 2021

Great place I got my first vehicle here and it was super great they treat me great they showed me every single detail of the truck they answered my questions, they were really reasonable and try to work wit More

by moises_negron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Luis Santana
Mar 21, 2021 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your first new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 19, 2021

A little disappointed when I first got there. The car was not available. Parvaz tried to retrieve it from the 191 location but the manager wouldn't let him have the car because they were waiting for somebod More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Mar 21, 2021 -

Star Auto Mall 512 responded

Hello Patrick, I know we had a bumpy start and you were left originally unsatisfied but grateful that you gave us the opportunity to work with you to rectify the situation. Thank you for choosing Star Auto mall 512 and we hope to see you again in the future.

March 19, 2021

Never letting the service department touch my vechile again. Took my Jeep here to get the heat fixed. Originally told me it would take 8 hours to change out the heatercore. Never once called me with upda More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department people. Mechanic Jose
Apr 05, 2021 -

Star Auto Mall 512 responded

Hello Rachel, On behalf of Star Auto Mall 512, I would like to apologize for your frustrating experience with our service department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. Please contact me to discuss this matter further. Thank you for taking the time to provide feedback and I hope to resolve this for you in a timely manner. Joe Robinson General Sales Manager (484) 898-8100

March 17, 2021

I am very excited about my new SUV. Wish it didn't take 5 hours to get everything taken care of though. It felt like the place was a little disorganized. More

by Poohbearheartshismusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Emmet Obyrne
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