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Star Auto Mall 512

Bethlehem, PA

4.2
1,085 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,085 reviews

January 24, 2021

Everyone was very friendly and extremely helpful. They worked many angles to get my daughter the financing she needed to purchase the car. Very happy. More

by AJRNWILDFLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Luis Santana, Chelsea Winick, Jose Guzman
Jan 24, 2021 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and your daughter and demonstrate our commitment to great service. We hope your daughter enjoys her new vehicle! If there is anything we can assist you with in the future, please let us know.

January 23, 2021

I came in looking at SUVs not really wanting to buy the sales person Emmit was kind and very helpful worked with me on the typical vehicle I was looking for ended up leaving with a vehicle within my price More

by wsparker09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne
Jan 24, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. Emmet and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new SUV! We will share your comments with Emmet our team, and we look forward to working with you again.

January 22, 2021

Salesman and sales manager were extremely helpful and detailed. We’re able to get a real good deal done. The only disappointment is the lack of floor mats that still have not been provided. More

by Mako326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Jan 22, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had a positive experience. We hope you will continue to enjoy your new vehicle! Please reach out to us, we hope we can correct the issue with the floor mats.

January 20, 2021

The staff at Star Automall on 512 in Bethlehem Pa was awesome. I purchased a white 2018 Chevy Cruz with 22,000 miles. My wife Melody loves it.Thank you Parvaz Ramin (sales) and Joe Robinson ( General Sal More

by William F Johnson Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin
Jan 21, 2021 -

Star Auto Mall 512 responded

William, Thanks for sharing your thoughts about your experience working with Parvaz with Star Auto Mall 512. Congratulations on your new 2018 Chevy Cruz! We appreciate your business and hope to see you again soon!

January 18, 2021

Great place to get your car serviced. Friendly staff easy on the wallet and they do great work. I would highly recommend. The down side is while I was there I looked at the vehicles for purchase they seem a More

by djrobby_18102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Winick
Jan 18, 2021 -

Star Auto Mall 512 responded

DJ, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 14, 2021

Excellent customer experience. Jose was on the ball with what I needed. I was able to expedite everything online and pull away with what I wanted same day. Excellent price for the car! True to their word ; More

by njbassgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Muller, Joe Robinson, Jose Guzman
Jan 14, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review, we look forward to sharing your comments with Jose and the team! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

January 13, 2021

He provided much attention and assisted every step of the way. I recommend him to every one looking for a car! I am Beyond satisfied. More

by donnyramosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Jan 13, 2021 -

Star Auto Mall 512 responded

Donny, Thank you! We appreciate your business, Luis, and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

January 11, 2021

They were nice and accommodating. Help me find the best car for me for a great price. I had trouble with my card and they were reassuring and found a solution that would still get me my car the same day. T More

by Raz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 09, 2021

Easy sale. Met my needs and we’re low pressure in the process. I knew what I wanted and they didn’t try to change my mind or upswell me. All good More

by Sam D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jan 11, 2021 -

Star Auto Mall 512 responded

Thank you, Sam, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2021

The length of time we were there was our only complaint. I think things could have been done in a more timely manner but due to the pandemic I understand. More

by kathysal2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Winick
Jan 07, 2021 -

Star Auto Mall 512 responded

Thank you, Kathy, for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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