Star Auto Mall 512

Efficient and helpful customer service while purchasing a new car. Thanks to Neileen and Doug they were great in helping to purchase a new car. new car. Thanks to Neileen and Doug they were great in helping to purchase a new car. More

Joe and his staff were great to work with. Very pleased with every aspect of the purchase. My vehicle was totaled by being rear ended at a stop light. After shopping at other dealers and getting the typica with every aspect of the purchase. My vehicle was totaled by being rear ended at a stop light. After shopping at other dealers and getting the typical treatment, we were very surprised to have such a great experience. We will definitely recommend them to others and they will be the first place we got I for our next vehicle. More

The transmission you put in my vw beetle is already shot with less than 1,000 miles on it. Please advise. Warranty on the transmission? with less than 1,000 miles on it. Please advise. Warranty on the transmission? More

Very dissatisfied with this dealership. Purchased vehicle on 3/13/2021. Was told they would order a new headlight and call me. I have called multiple times to both the sales department and the serv vehicle on 3/13/2021. Was told they would order a new headlight and call me. I have called multiple times to both the sales department and the service department and while they are very nice on the phone, I have NOT received a call back or any info about the headlight. No delay in taking my payment though!!! More

Horrible experience. They do not care what you want only what they want to push on you. Complete waste of time. Even the manager was getting frustrated with the guy working with me. Too bad he did not step what they want to push on you. Complete waste of time. Even the manager was getting frustrated with the guy working with me. Too bad he did not step in and take over. More

I like the price of the cars but I really don't like the way sales representatives try people. Customer Services is horrible. I need a new car. I will not come back because of that. Really need improvements way sales representatives try people. Customer Services is horrible. I need a new car. I will not come back because of that. Really need improvements. Very tricky people. Liars More

I was very satisfied and happy with my purchase. Joe Robinson is runs a tight ship but is fair, flexible and open minded Kiana Edward's was very customer service friendly, knowledgeable and made me fee Robinson is runs a tight ship but is fair, flexible and open minded Kiana Edward's was very customer service friendly, knowledgeable and made me feel at ease. The service department was really good also More

Very friendly and easy to deal with, got a great used car for a good price, took time to explain all the paperwork, highly recommend. for a good price, took time to explain all the paperwork, highly recommend. More

This is our 2nd purchase. Fair price. A little tricky negotiating our trade, but Joe clinched the deal. Will most likely shop here again. Thank you! negotiating our trade, but Joe clinched the deal. Will most likely shop here again. Thank you! More

Experience was awesome. Very profesional experience, Higly recommend this place....great sales team, friendly, even offered to buy us lunch whilr we waited. Would buy a car here again... Higly recommend this place....great sales team, friendly, even offered to buy us lunch whilr we waited. Would buy a car here again... More