Back

Star Auto Mall 512

Bethlehem, PA

4.2
1,086 Reviews
Contact Dealership

3439 Bath Pike

Bethlehem, PA

18017

Directions

By Type

Showing 1,086 reviews

April 12, 2021

I was quite satisfied with the overall quality of my new Vehichle. I really recieved a good deal. Joe, Lakisha and the staff were good More

by MarkHarvey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Apr 13, 2021 -

Star Auto Mall 512 responded

Mark, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe, Lakisha and our team, and we look forward to working with you again.

April 11, 2021

I had a great experience here. The sales manager was so helpful. My kids & I are super grateful and love our new Buick Enclave so much! More

by Esmurriasmelody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson
Apr 11, 2021 -

Star Auto Mall 512 responded

Congratulations on your new Enclave! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 11, 2021

Bought my car from Taj Auto Mall 6 months before it had to have the engine replaced by Star Auto Service Dept. My car was there for 3 weeks for the second engine replacement. Neither service nor GM returne More

by dustydog218
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Glen, service department
Apr 28, 2021 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. We did send the email out on Tuesday with the RO. We will make sure it gets resent out. Thank you. Joe Robinson General Sales Manager (484) 898-8100

April 09, 2021

The experience was great! I was able to look around the lot at the many selections. There were no scams or anyone pushing you to get an unwanted vehicle! I’m a satisfied customer! Thank you! 🙂 More

by Tai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Apr 09, 2021 -

Star Auto Mall 512 responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

April 09, 2021

So far so good, and the only reason I didn’t give 5 stars is the near empty gas tank. Otherwise it was a good experience. More

by Danimal18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Apr 09, 2021 -

Star Auto Mall 512 responded

Congratulations on your new car! Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. We apologize for the gas tank being near empty. All of us at Star Auto Mall 512 are glad to have you as a customer.

April 09, 2021

Bought a 2018 Mercedes Metrishave had nothing but the Bought a 2018 Mercedes Metris have had nothing but the run around on service the owner refused to have it fixed at Mercedes dealership. caveat buy More

by jfm06070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Robinson, Emmet Obyrne, Cheyenne Kunkle
Apr 27, 2021 -

Star Auto Mall 512 responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Robinson General Sales Manager (484) 898-8100

April 08, 2021

Everyone at star auto mall was very friendly and very helpful. I am beyond happy with my purchase! Everyone worked super fast to get everything together and the car looked great! More

by Alexis.burriesci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Luis Santana
Apr 08, 2021 -

Star Auto Mall 512 responded

Alexis, here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 03, 2021

I appreciate how Joe and his staff worked with us trying to get us a vehicle I would recommend Star Auto Mall to all my friends More

by debbiezerby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Cheyenne Kunkle
Apr 05, 2021 -

Star Auto Mall 512 responded

Thank you for your business and this review, Debbie. We're happy to hear Joe and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2021

Excellent service excellent staff and Luis helps understands what you want and helps you find it! No games no bull. If your looking to buy a car. Go to Star. More

by Annamojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santana
Apr 01, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, Anna. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2021

Great selection of cars in my price range ReasonaBly priced. When my daughter wasn’t thrilled with the car I initially bought her,I had no problem with their three day exchange policy trading it for a d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Apr 02, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and hope your daughter enjoys her new car. We truly appreciate your feedback!

...
60
...