Back

Star Auto Mall 512

Bethlehem, PA

4.3
1,138 Reviews
Contact Dealership

3439 Bath Pike

Bethlehem, PA

18017

Directions

By Type

Showing 1,138 reviews

July 24, 2021

have always used the sister pen auto but when it closed and joined with star Pontiac we continued and will stay maybe in future as long as they make us happy More

by Gersty45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jul 26, 2021 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2021

Last thing you should’ve done is ask me to review this place. WORST DEALERSHIP EVER! Scam artists, would not recommend to my worst enemy. My trade in car was not satisfied by STAR and I continued to rec More

by Brittany
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales person Danny Razza is GREAT
Aug 07, 2021 -

Star Auto Mall 512 responded

Hello Brittany, We tried to help you the best we could. You agreed to receiving payment instead of getting your car fixed at the shop. It seemed that we helped you out to a degree that was satisfactory to what you wanted. Joe Robinson General Sales Manager (484) 898-8100

July 21, 2021

They helped me out getting me into a vehicle affordable that can get me back and forth to work and to wherever I choose to go More

by Natebecker610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jesse
Jul 22, 2021 -

Star Auto Mall 512 responded

Nate, Thanks for sharing your thoughts about your experience with Star Auto Mall 512. Christian and our team appreciate your business and hope to see you again soon!

July 20, 2021

I had some issues with getting a car but they never gave up, very nice people!! Definitely recommend . Thank you again star auto mall.!!!!! -jamie More

by Jamiejoanrabbitz932
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Emmet Obyrne
Jul 22, 2021 -

Star Auto Mall 512 responded

Jamie, Thank you for your very kind review. Emmet and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

July 18, 2021

So far I am satisfied w this dealership… I’ve never dealt or heard much about them but as of now my experience w them has been good. More

by Jvs9251988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 18, 2021 -

Star Auto Mall 512 responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

July 17, 2021

Everyone was/is very nice & treats you with respect. There was a problem with the Ford Explorer I purchased and they fixed it as soon as the part came in. Thank you More

by Sallygurl65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to leave us this five-star review. It has been a pleasure serving you, Sally. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512; we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new Ford Explorer, Sally!

July 15, 2021

The car we wanted was there when we got there and it was dinged up. We were able to purchase it and they are fixing it for us and delivering to us. The staff was friendly, they don't hover over you, and the More

by luzbennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 15, 2021 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 14, 2021

The worst place to get a car. Never again! Horrible, unorganized, sell junk cars 🗑. Would never recommend to no one... won’t even fix what was promised 👎🏼 Update - The ca More

by Do.better
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All trash, Parvaz Ramin, Emmet Obyrne
Jul 31, 2021 -

Star Auto Mall 512 responded

Hello, I'm not sure which vehicle this is. Can you please reach out to us and let us know which car and what was promised? We would appreciate the opportunity to rectify the situation. Please reach out to us. Joe Robinson Sales Manager 484-898-8100

July 14, 2021

Good at checking out get what u want to drive off with I’m going to get a other car from there really soon beaz More

by Kdewindt23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Luis Santana
Jul 14, 2021 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 13, 2021

The staff was/ is very helpful & treated me with respect even tho I didn’t have a lot of money to spend on a vehicle. More

by Sallygurl65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idk his name, the paper work guy
Jul 13, 2021 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
58
...