Star Auto Mall 512

I took the 1 hour drive from NJ to purchase my daughter a car & we happily left with one. The process was easy from start to finish. I definitely recommend! car & we happily left with one. The process was easy from start to finish. I definitely recommend! More

Staff is very friendly and helpful. They helped me get into a beautiful fully loaded Nissan Murano. I’m am very pleased with my purchase and highly recommend friends and family! into a beautiful fully loaded Nissan Murano. I’m am very pleased with my purchase and highly recommend friends and family! More

We want to thank Parvaz for a great experience. He is knowledgeable, outstanding people skills. Delivered exactly what we were looking. Thank you all, may god bless you. Continue doing a great job. knowledgeable, outstanding people skills. Delivered exactly what we were looking. Thank you all, may god bless you. Continue doing a great job. More

Always a pleasure to come to Star Auto Mall, everyone is always pleasant to talk with and courteous to work with my car is always done right. always pleasant to talk with and courteous to work with my car is always done right. More

Great service had appointment was there at 8am they helped me quick no waiting,Steve the mgr & Dave the mechanic were hands on & great customer service! helped me quick no waiting,Steve the mgr & Dave the mechanic were hands on & great customer service! More

i was happy when i originally purchased my fusion back in 2019. fast forward to 2021 when i tried to use my $2000 warranty i purchased. the warranty company refused to pay for the issue i had with my car w 2019. fast forward to 2021 when i tried to use my $2000 warranty i purchased. the warranty company refused to pay for the issue i had with my car which turned out to be an oil leak. i called the warranty place and they flat out told me theres no such thing as a bumper to bumper warranty as it was described to me by the salesman when i purchased my car. the warranty company couldnt have cared less and told me to call star to cancel and get a refund. i got in contact with joe robinson and explained the situation but he just gave me the run around and said i was getting ripped off by the ford dealership i took my car to. he then said let me get back to you i know someone there i can call to get the inside scoop on your vehicle. that was a total lie and of course joe never called me back. i called joe robinson back several days later and i had to jogg his memory of our previous conversation and after he stopped back tracking and stumbling over his words he finally referred me to the finance dept. i spoke with tom muller and explained the situation once again and he filled out a warranty cancellation form and emailed it to me. tom explained it would take 30-40 days to recieve my refund which would be credited to my car loan account. well, that never happened. i really dont think ill ever get the refund i was promised. my advice, dont buy the warranty and if you do have an issue and need help from anyone at star auto mall, good luck to you More

We were very pleased with our experience here. Still waiting on a "we owe" piece to come in. The staff was very "No pressure" which we loved. The car we bought is great quality for the price. Very happ waiting on a "we owe" piece to come in. The staff was very "No pressure" which we loved. The car we bought is great quality for the price. Very happy with our Nissan Rogue. More

The best! I highly recommend If looking for a good Reliable car joe hooked me up so happy!! Price everything check them out now you won’t regret Reliable car joe hooked me up so happy!! Price everything check them out now you won’t regret More

Efficient and helpful customer service while purchasing a new car. Thanks to Neileen and Doug they were great in helping to purchase a new car. new car. Thanks to Neileen and Doug they were great in helping to purchase a new car. More

Joe and his staff were great to work with. Very pleased with every aspect of the purchase. My vehicle was totaled by being rear ended at a stop light. After shopping at other dealers and getting the typica with every aspect of the purchase. My vehicle was totaled by being rear ended at a stop light. After shopping at other dealers and getting the typical treatment, we were very surprised to have such a great experience. We will definitely recommend them to others and they will be the first place we got I for our next vehicle. More