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Star Auto Mall 512

Bethlehem, PA

4.2
1,086 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,086 reviews

May 30, 2021

Absolutely disgusted with the lack of professionalism and communication . Bought car 1 month ago has been in there possession about 3 weeks with various issues. More

by bryantrvr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Jun 16, 2021 -

Star Auto Mall 512 responded

Hello Bryan, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you and I will reach out. I'd love to get to the bottom of this and turn things around for you. Joe Robinson General Sales Manager (484) 898-8100

May 28, 2021

Excellent service ! I especially appreciate the individualized service and how helpful the staff were. Also, a special thanks to Joe, Emmett, and Xavier. Would definitely recommend! More

by SiahWitcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Emmet Obyrne
May 28, 2021 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

May 28, 2021

Very happy with the car. Kept to their word and made it easy with flexibility. Highly recommend, easiest deal I ever made. Thank you all More

by MitchCox1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Parvaz Ramin, Emmet Obyrne, Luis Santana, Yarileen Padilla, Jonathan Barnes, Bob Burak
May 28, 2021 -

Star Auto Mall 512 responded

Mitch, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

May 28, 2021

Awesome. So patient and John was amazing. That man deserves a raise. Wow! Would 10/10 recommend a friend. First time buying a car is tough but he made it so smooth and easy. More

by Alexsalabsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Barnes
May 30, 2021 -

Star Auto Mall 512 responded

Thank you so much, Alex, for choosing Star Auto Mall 512! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 28, 2021

I would recommend this dealership to anyone, the employees are friendly and are knowledgeable with what the customer wants. The process was easy when I switched to a new vehicle More

by Edmerjl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2021

This place is downright amazing! I am from Philly and I was looking for a hard to find car. I saw it on the 512 site, and when I called about it, I explained it was hard to find and that I was farther away More

by alchemistmmh2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin
May 28, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well with Parvaz and Joe and we hope you enjoy your new vehicle. We truly appreciate your feedback!

May 27, 2021

Very informed and pleasant customer service the people were very helpful and attentive to our needs will definitely check with them first for future car purchases More

by Ronny129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
May 28, 2021 -

Star Auto Mall 512 responded

Thank you, Ronny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

May 24, 2021

Amazing help, received what I asked and the process was fast. The employees were top notch, I would recommend this dealership to someone I know. More

by Edmerjl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Robinson, Bob Burak
May 25, 2021 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 20, 2021

helpful, kind, upfront, flexible, great customer service. Parvas has been extremely helpful for my first time buying a vehicle. Even taken further steps in helping me repair the vehicle at no charge for some More

by Ethan K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Parvaz Ramin
May 20, 2021 -

Star Auto Mall 512 responded

Thank you so much, Ethan, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Parvaz to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

May 20, 2021

This dealership has very nice cars for sale and a very helpful sales team, ask for Joe or Parvaz they will take good care of you 👍🏽✅ More

by calvert.smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom , Joe Robinson, Parvaz Ramin
May 20, 2021 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe and Parvaz here at Star Auto Mall 512.

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