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Star Auto Mall 512

Bethlehem, PA

4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

October 09, 2021

Emmett from sales was great. I was treated well from the minute I arrived at dealership and am happy with the car purchase. The finance department was professional and experienced and put my at ease. The More

by scoregasms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Oct 10, 2021 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 06, 2021

Great experience, In and Out in only a few hours. Will definitely be back and recommend More

by metricent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Oct 06, 2021 -

metricent responded

👍🏽

October 06, 2021

They did a good job, with good prices. I would would check there any time I need to look for a vehicle. 👍 More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Star Auto Mall 512 responded

Thank you, Mark, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

October 01, 2021

I would not recommend buying a car here at all. Purchased a relatively lightly used vehicle from them. As soon as I drove the car off the lot it started making a squealing noise from the back. I brought the More

by CB3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Robinson General Sales Manager (484) 898-8100

September 30, 2021

The staff is no working with people properl.i buy a car they don't clean very dirty More

by WHance66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Robinson General Sales Manager (484) 898-8100

September 26, 2021

They were efficient and our appointment was as scheduled. Car was well cleaned but accessories were missing when we came to pick up the car and were not found. More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Sep 27, 2021 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us. While we're happy to hear that our team worked efficiently, we apologize for falling short of your expectations. Please don't hesitate to reach out if you would like to discuss this in more detail.

September 21, 2021

Good service price is so good I happy to buy a car from star auto mall More

by NAVJOT KAUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLAAN
Sep 21, 2021 -

NAVJOT KAUR responded

Thanku everyone

September 12, 2021

After almost giving up on the idea of bringing home the car I fell in love with, Xavier & Ralph fought hard to make it happen for me! More

by kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Sep 12, 2021 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, Kelly, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2021

The sales rep and financing rep were fantastic with getting me a great deal. The problem is I’m still waiting on delivery of my vehicle !! Hopefully this will happen by the new promised date of Tuesday More

by Michiboo4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph , Yarileen Padilla
Sep 13, 2021 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. We will share your comments with the team.

September 09, 2021

Lots to choose from, friendly sales people that make you feel at ease and assist you in finding your perfect car. Great experience, highly recommend More

by msherwoodzero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Craig, Ralph, Emmet Obyrne
Sep 09, 2021 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

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