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Star Auto Mall 512

Bethlehem, PA

4.2
1,086 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,086 reviews

July 10, 2021

The dealer was well informed and thorough with his work. He was pleasant and helpful but didn’t try to force the sale, very satisfied More

by Hamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 12, 2021 -

Star Auto Mall 512 responded

It's great to hear that Parvaz was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 512!

July 08, 2021

I just made 1st car payment. I've needed service 5 times. Check engine keeps coming on and AC not working, mirror case broken still. More

by V.campo66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Jul 25, 2021 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Robinson General Sales Manager (484) 898-8100

July 08, 2021

Very nice and helpful community, and also offer good prices on a wide range of cars. I recently bought a car and looks and feel like its fully new. More

by Sunny Singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne, Bob Burak
Jul 08, 2021 -

Star Auto Mall 512 responded

Congratulations on your new vehicle, Sunny! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

July 03, 2021

Our rep Yari was absolutely great, from the moment we walked in very helpful and kind and informative. Never has purchasing a car been so easy. Thank you! More

by Becky.lopez26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yarileen Padilla
Jul 04, 2021 -

Star Auto Mall 512 responded

Becky, Thank you for your business and this review. We're happy to hear Yari and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2021

This is my 4 th car purchase from Star. Superb customer experience from test drive to purchase. Would highly recommend. Emmet was the perfect salesman. More

by Cthy1213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne, Bob Burak
Jul 01, 2021 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Emmet met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

I was very pleased and happy with the professionalism and customer service More

by MarkHarvey85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady in Service Department! Excellent customer service, Joe Robinson, Parvaz Ramin
Jul 01, 2021 -

Star Auto Mall 512 responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Star Auto Mall 512.

July 01, 2021

I have never been to a dealer that was as accommodating at this one. Our sales associate was amazing he spent the time to ask what we were looking for in a car. We got declined for the original car and h More

by Leighdelprato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Parvaz Ramin, Bob Burak
Jul 01, 2021 -

Star Auto Mall 512 responded

Thank you so much for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback and look forward to assisting you with any future vehicle needs!

June 30, 2021

Emmitt was the best he went above and beyond for us. He isca true closer to get the deal done. Highly recommend to see him. Id give him higher that a ten . Thanks again Emmitt. Sincerely William McCrory More

by willmccrory.wm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Emmet Obyrne, Bob Burak
Jul 01, 2021 -

Star Auto Mall 512 responded

Thank you so much, William, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Emmet and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 29, 2021

Xavier was great to work with, helpful and friendly. Joe made us feel like Family. I would definately recommend StarAuto Mall if you're planning to purchase a car. More

by Jodie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom helped with financing paperwork, Joe Robinson
Jun 30, 2021 -

Star Auto Mall 512 responded

Congratulations on your new purchase, Jodie! Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Xavier and Joe. We appreciate your fantastic review!

Jul 01, 2021 -

Jodie responded

It was my pleasure to meet all of you. Thank you

June 21, 2021

Customer service is awesome! Everyone was extremely helpful. Thank you! More

by jgmcvf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jesse
Jun 21, 2021 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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