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Star Auto Mall 512
Bethlehem, PA
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,086 reviews
August 05, 2021
Our Rep was down to earth and low key - even reserved- but friendly and very knowledgeable. He worked hard searching and bringing inventory around for test drives. He was competent with the paperwork and but friendly and very knowledgeable. He worked hard searching and bringing inventory around for test drives. He was competent with the paperwork and did a great job for us. More
by B
Verified CustomerEmployees Worked With
Joe Robinson, Parvaz Ramin
August 05, 2021
Our Rep was low-key and down to earth. He worked hard going through his inventory and bringing up cars to test drive. He was knowlegable about cars and competent with the paper work. He was really terrif going through his inventory and bringing up cars to test drive. He was knowlegable about cars and competent with the paper work. He was really terrific so we will go back to him next time. More
by B
Employees Worked With
Joe Robinson, Parvaz Ramin
July 30, 2021
This is the second I came to star auto mall 512. I got a really deal on my first car! The second time I got the best deal ever! The sales people can do miracles! really deal on my first car! The second time I got the best deal ever! The sales people can do miracles! More
by tracieckhardt23@gmail.com
Employees Worked With
Parvaz Ramin
July 26, 2021
The sales people are great however the service is slow and I needed to have repairs 3 times. The last being for brakes that should have been done properly the first time. Took 4 hours because parts not th and I needed to have repairs 3 times. The last being for brakes that should have been done properly the first time. Took 4 hours because parts not there. The front end people try to be helpful. More
by Vonmeir
Employees Worked With
Paul, Yarileen Padilla
July 25, 2021
Everyone was very nice and happy to help with whatever we needed! Nice lot with lots of different cars and was very clean. Great Dealership! needed! Nice lot with lots of different cars and was very clean. Great Dealership! More
by Hunterkk15
July 25, 2021
Was informed that the order of my tires will be delivered within 1/2 hour and it took 2 hours and then another 2 hours for the tech to finish the job, not good for buissness. within 1/2 hour and it took 2 hours and then another 2 hours for the tech to finish the job, not good for buissness. More
by Willie
Employees Worked With
Dashira was the only one that helped
July 24, 2021
have always used the sister pen auto but when it closed and joined with star Pontiac we continued and will stay maybe in future as long as they make us happy and joined with star Pontiac we continued and will stay maybe in future as long as they make us happy More
by Gersty45
Employees Worked With
I don’t know
July 21, 2021
Last thing you should’ve done is ask me to review this place. WORST DEALERSHIP EVER! Scam artists, would not recommend to my worst enemy. My trade in car was not satisfied by STAR and I continued to rec place. WORST DEALERSHIP EVER! Scam artists, would not recommend to my worst enemy. My trade in car was not satisfied by STAR and I continued to receive delinquent bills, which left negative remarks on my end. The bank said they had no received ANY payment from them — and star could not prove they paid it until I came in person and made them show me proof of payoff payment. I also Bought my car as is but was promised to fix cosmetic blemishes as part of the deal, and every time I took it back to get “fixed” the car was damaged even worse every time — this happened on 3 separate occasions. I ended up paying $1300 out of my own pocket to fix the damages. The regional manager Glenn is an absolute joke! The only good part of my experience was my sales person. More
by Brittany
Employees Worked With
Sales person Danny Razza is GREAT
