Back

Star Auto Mall 512

Bethlehem, PA

4.3
1,139 Reviews
Contact Dealership

3439 Bath Pike

Bethlehem, PA

18017

Directions

By Type

Showing 1,139 reviews

February 17, 2022

they didn’t tighten my lug nuts so my whole tire almost fell off on the drive home. very unhappy. More

by macy.bernhardt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Mar 06, 2022 -

Star Auto Mall 512 responded

Macy, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Robinson General Sales Manager (484) 898-8100

February 13, 2022

Maalik was very thoughtful. He was great to talk to and made our car buying experience a joy! Everyone at Star auto was kind. More

by JTK85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Feb 14, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Maalik here at Star Auto Mall 512. We appreciate your business and hope to see you again soon!

February 12, 2022

Awesome buying experience! Great group of sales people! Purchased several cars from Star-never disappointed! More

by sumda228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Santos, Rafael Bayona
Feb 12, 2022 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

February 11, 2022

I can say Maalik is one of the nicest, most kindest, and trsutworthy salesman that i have ever met and i was only going to get my car serviced! More

by syd1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Feb 12, 2022 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that Maalik had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

February 11, 2022

Very pleased with everyone and everyone I will tell all my friends to go there. More

by CARLASCHAFFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 12, 2022 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 10, 2022

Had this car for only a week and it began to make noise then when I constantly took it to there service center for repairs they could never fix it. So then I went to the Honda service center they did a dia More

by X
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmet Obyrne
Feb 27, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Robinson General Sales Manager (484) 898-8100

February 09, 2022

It was a pleasure doing business with them. They really helped me a lot! They are also very friendly and funny . I had a great experience and also very satisfied with my vehicle!!!! More

by AISHAP512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raamm
Feb 10, 2022 -

Star Auto Mall 512 responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 08, 2022

Tried to steel from me and did crap repair work. Players, raised the price last minute so my down payment basically meant nothing! did “repair” work and once I left the spoiler flew back off and they tried t More

by KOLMO16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Feb 25, 2022 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Glenn Chookolingo General Sales Manager (484) 898-8100

Feb 26, 2022 -

KOLMO16 responded

there was just so many issues with all of it my number should be on file if you want to reach out

February 08, 2022

Good experience a little slow and I was passed off to 6 different people but I got the truck I wanted at a reasonable price More

by JRCRISPIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Yarileen Padilla, Maalik McKoy-Cohen
Feb 09, 2022 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512! We appreciate your business and hope you enjoy your new truck.

February 05, 2022

My car broke down, I called, needed to buy a car fast. They were all so accommodating! I trusted to buy the car without even driving it! My son bought his car from them, never had a problem with it.(he’s More

by Chrissycgreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 07, 2022 -

Star Auto Mall 512 responded

Thank you, Chrissy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
50
...