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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,085 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,085 reviews

July 17, 2024

Employees were arguing with each other the entire time I was there, very uncomfortable. The sales associate I was working with did not seem to have a grip on what was going on. Kept leaving me at his desk t More

by muhammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Muller
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Jul 17, 2024 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 12, 2024

They worked to help me find the best price for me & to get me approved. Car was a great car More

by joeywatkins1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 15, 2024 -

Star Auto Mall 512 responded

Joey, Thanks for your feedback on your recent visit to Star Auto Mall 512. It's great to hear that Ray was able to assist you and that you had such a positive experience.

July 09, 2024

Xavier was very helpful. Got straight to the point and I left the dealership very happy. More

by katrelj45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Star Auto Mall 512 responded

Thanks for sharing about your experience with Star Auto Mall 512. Xavier and our team appreciate your business and hope to see you again soon!

July 08, 2024

Great customer service by Ted Creg. Not pushy like other Dealers we went to. Paper work done quickly. More

by alfonsollira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Creg
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Jul 08, 2024 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512!

July 06, 2024

Tom and Sergey were easy to work with plus no pressure sales was a welcome addition. They worked with me seamlessly to a quick and easy purchase. More

by Steve W.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sergey Khanukayev, Tom Muller
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Jul 08, 2024 -

Star Auto Mall 512 responded

Steve, Thank you for taking the time to share your feedback with us. Tom, Sergey, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 05, 2024

It was worth the wait and time my experience was great with the people who helped me More

by terrellholmes78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 05, 2024 -

Star Auto Mall 512 responded

Terrel, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

July 05, 2024

Was fast and very pleasant experience would buy again there ! Thanks for the great experience More

by JEFFREYGIBSON722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen, Tom Muller, Asdrubal Pichardo
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Jul 06, 2024 -

Star Auto Mall 512 responded

Thank you, Jeffrey, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

June 24, 2024

AWSOME salesman was very helpful I didn't spend hours there which is good would return there to get another car More

by meckes11656
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maalik McKoy-Cohen, Asdrubal Pichardo
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Jun 24, 2024 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

June 19, 2024

Friendly salesman and fair price but needed to be more upfront about some of the vehicle’s issues More

by zmail8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Muller
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June 17, 2024

I got a lemon van. It took many phone calls and finally going up there and losing my mind for them to fix it! Also cost me close to 4000 dollars to try and get problems More

by stalkman690
Recommend Dealer
No
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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