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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,157 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,157 reviews

July 20, 2022

Dealer would work best with you in every way. Parvaz is the best 100% I would definitely recommend him to anyone. More

by shaylatuitt200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz, Parvaz Ramin
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Jul 20, 2022 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 19, 2022

The sales man did everything he could to help get my daughter-in-law a car. He was very empathetic with her situation. More

by nilsan430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jul 20, 2022 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Parvaz, and it was a pleasure having you at the dealership. We appreciate your review!

July 15, 2022

Is a good place to buy a car, but they don’t want to negotiate because they sells 500 car a month, not good More

by luiska347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
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Jul 16, 2022 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let Emmet know if we can be of any more assistance!

July 12, 2022

I bought this car this past Saturday and have had several issues come up. For example: Recalls Front motor mount is bad Check engine light turned on shortly after having it Ac system Filters were clog More

by Kc34
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted, Emmet Obyrne
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Jul 16, 2022 -

Star Auto Mall 512 responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Glenn Chookolingo General Manager (484) 898-8100

July 07, 2022

Great experience. Sales staff was helpful, courteous and knowledgeable. Very fair pricing! The car runs great! I have no reservations in recommending Star Auto to anyo More

by alatres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jul 08, 2022 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 30, 2022

Great and helpful experience will definitely be back for a car purchase kind and friendly staff More

by jossygirly27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2022 -

Star Auto Mall 512 responded

Thank you for your feedback on your recent visit to Star Auto Mall 512. It's great to hear that you had such a positive experience!

June 28, 2022

Excellent customer service and support. Took care of a post sale issue promptly and without any hassle. Would highly recommend. More

by Dmccamdavis444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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Jun 29, 2022 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

June 28, 2022

Loved my sales man Emmet was nice and easy to work with he is very personable and efficient and got back to me in a timely matter More

by guellamonster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Report | Print
Jun 29, 2022 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2022

It took a while to hear back from the salesman on an outstanding repair issue, but I did and have a repair appt tomorrow. More

by parksmeister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

Jun 27, 2022 -

parksmeister responded

Thanks for reaching out. I've actually just updated my review and as long as my appt goes well tomorrow I'd be happy to update again.

June 21, 2022

I was happy with my car purchase experience. I would recommend Star Auto to others. More

by kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jun 21, 2022 -

kate responded

I was happy with my Star Auto experience

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