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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

November 10, 2022

Great customer service! They help me out to find the perfect car for me. I recommend them 100%. More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Star Auto Mall 512 responded

Luis, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 05, 2022

Great Service for less money . Treat you really good.we always buy from there locations. More

by Sunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Maalik McKoy-Cohen
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Nov 07, 2022 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2022

Maalik was Personable, informative and efficient! He made a stressful situation for me exciting!! Thank you Maalik! More

by Trishap7483
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
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Nov 07, 2022 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 02, 2022

They really helped me a lot. Just wanted more help with the little problems the car has. More

by luisgr222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smoki
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Nov 03, 2022 -

Star Auto Mall 512 responded

Thanks for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

November 01, 2022

I left my vehicle on their property and now it's missing and they have no clue where it went. More

by Boriboilr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Niko & rafael
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Nov 01, 2022 -

Boriboilr responded

I keft my personal vehicle with the intentions to come back for it a week later. Now i havent got a call back as to where my car is. So now im stuck with a nrw car loan and my other car i drove to yh3 dealer with is basically stolen

October 29, 2022

Maalik was awesome. Made the whole process super simple. Zero headaches. Absolutely recommend talking to Maalik. More

by Nmwilliams2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 31, 2022 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear Maalik was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2022

Friendly service. Helpful and informative. Answered all of my questions. I feel good about it. More

by Melissafrancomacaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 31, 2022 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Melissa, and it's great to hear about your excellent experience here at Star Auto Mall 512.

October 29, 2022

Great service and explanations very detailed and patient while we made calls thanks for all your help Maalik! More

by Julissacruz615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 31, 2022 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2022

Parvaz in sales was great, service dept is horrific . they mismatched my tires on my Mercedes More

by dob68541
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
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Oct 29, 2022 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

Oct 30, 2022 -

dob68541 responded

What's there that you can do? This is after the fact. A customer should not have to fight to get what they're entitled to. Daniel O'Brien 15 GLA Mercedes

October 26, 2022

Very courteous and friendly. And I enjoyed the coffee, extremely impressed w the kcups. And the whole experience was very low pressure and every member of the star team was extr More

by skipparella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Emmet Obyrne, Maalik McKoy-Cohen, Adrian Rosario
Report | Print
Oct 27, 2022 -

Star Auto Mall 512 responded

Skip, It's great to hear that we were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

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