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Star Auto Mall 512

Bethlehem, PA

4.3
1,152 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,152 reviews

April 23, 2023

The sales person was friendly and helpful and I was able to purchase the vehicle I wanted easily and quickly. More

by barbsrags47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Apr 24, 2023 -

Star Auto Mall 512 responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

April 23, 2023

Nice people, good service very patient with they were easy to deal with, thank you for everything More

by rowliedech1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Apr 24, 2023 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

April 19, 2023

They have a good amount of inventory. They're very happy to help you in finding what you need. More

by nilsrlee.27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted , Parvaz Ramin
Apr 19, 2023 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 14, 2023

My experience with the dealership was GREAT! P was very professional, helpful and kind. Thank you all very much. More

by andrearobinson6@yahoo.com
Recommend Dealer
Yes
Employees Worked With
P
Apr 16, 2023 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 11, 2023

Once you leave the dealership you’re a $$! Nothing more… Now the cost for a proper key is on me, no owner manual book, lack-a-daisy laidback attitude about fixing a faulty door handle at time More

by maryluvsfrank11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

April 10, 2023

Very long process and they are not prepared they need more help getting things together More

by Loyaltymattersapparel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank and joe
Apr 14, 2023 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

April 08, 2023

StarAuto512 has a really sharp inventory to choose from. Big thanks to Ted Craig and his team for helping guide us towards the right decision! More

by cmack177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Craig
Apr 09, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2023

Nice sales and financing staff. Good inventory. Very competitive prices. After service is good.must visit them. More

by Twinkleharman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Muller
Apr 05, 2023 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

April 02, 2023

Never would I ever recommend them at all to anyone not even my worst enemy . More

by ALEEZAPOLANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember name
Apr 06, 2023 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Glenn Chookolingo General Manager (484) 898-8100

March 28, 2023

Bought several cars at Star. Good experiences. No hasles, issues or problems. Will purchase again. More

by NA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Joe
Mar 29, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

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