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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,085 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,085 reviews

September 15, 2024

Cindi Cruz was an outstanding sales representative. I went to look at 2 Hondas, and didn't like either one. She said she had the perfect vehicle for me, and she was right. 2016 Dodge Grand Caravan - fe More

by JCFOLLWEILER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindi Cruz, Maalik McKoy-Cohen
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Sep 15, 2024 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2024

Buen servicio Estoy satisfecho Yo lo Recomiendo fue un negocio claro puedo dar buenas referencias de él . More

by payerodionisio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No puedo no tengo el nombre
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Sep 15, 2024 -

Star Auto Mall 512 responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

September 06, 2024

Fast easy everyone was very nice the car was what I seen online I had a great experience with star I would recommend highly to everyone I know More

by KRYSTLETHEONEWHITE6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Star Auto Mall 512 responded

Krystle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Xavier met your expectations. Thank you again for choosing Star Auto Mall 512. We look forward to having you as one of our valued customers for many more years to come!

September 05, 2024

Told the salesperson $1400 she said okay. When the documents came out it was 15,000. Also did not explain warranty options and paid $2000 over in a deal that should’ve been discussed before h More

by glapine1088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2024 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Glenn Chookolingo General Manager (484) 898-8100

September 03, 2024

Made me feel like I was him very nice people help me with the bank as well More

by alexpena381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Sep 03, 2024 -

Star Auto Mall 512 responded

Alex, Thank you for sharing your experience with us! We're happy to hear it went well working with Ray and Xavier. We truly appreciate your feedback.

September 01, 2024

Cindi was amazing in helping my daughter get her car and me find mine and being patient as we were test driving cars. More

by melissascherer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindi
Report | Print
Sep 03, 2024 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cindi and our team, and we look forward to working with you again.

August 23, 2024

Lot has good selection - customer service was great- friendly staff - very welcoming+ didn't feel any pressure from sales staff- would recommend More

by christopherlewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Star Auto Mall 512 responded

Christopher, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 18, 2024

Alex & Edna both were great to work with. Edna got the ball round and Alex passed through.. Thank you for excellent service.! More

by STREET71157
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edna
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Aug 19, 2024 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. Alex, Edna, and our team always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 17, 2024

Al llegar me atendió una Sra en inglés y me comunicó con Cindi. Le explique a Cindi lo que buscaba en un auto me dijo: te puedo ayudar. Muy atenta y simpática, buen servicio. Gracias More

by damaluigy129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindi
Report | Print
Aug 18, 2024 -

Star Auto Mall 512 responded

It's great to hear that Cindi was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

August 15, 2024

Great car buying experience, in & out in a few hours. Everyone was friendly. I had no appointment & in a few hours driving home in my new car. Very pleased with their services. Maalik was great! More

by PATSEMMELJOHNSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Aug 15, 2024 -

Star Auto Mall 512 responded

Thank you! Maalik and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

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