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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

April 14, 2023

My experience with the dealership was GREAT! P was very professional, helpful and kind. Thank you all very much. More

by andrearobinson6@yahoo.com
Recommend Dealer
Yes
Employees Worked With
P
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Apr 16, 2023 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 11, 2023

Once you leave the dealership you’re a $$! Nothing more… Now the cost for a proper key is on me, no owner manual book, lack-a-daisy laidback attitude about fixing a faulty door handle at time More

by maryluvsfrank11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Star Auto Mall 512 responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Glenn Chookolingo General Manager (484) 898-8100

April 10, 2023

Very long process and they are not prepared they need more help getting things together More

by Loyaltymattersapparel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank and joe
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Apr 14, 2023 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

April 08, 2023

StarAuto512 has a really sharp inventory to choose from. Big thanks to Ted Craig and his team for helping guide us towards the right decision! More

by cmack177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Craig
Report | Print
Apr 09, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2023

Nice sales and financing staff. Good inventory. Very competitive prices. After service is good.must visit them. More

by Twinkleharman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Muller
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Apr 05, 2023 -

Star Auto Mall 512 responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 512!

April 02, 2023

Never would I ever recommend them at all to anyone not even my worst enemy . More

by ALEEZAPOLANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember name
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Apr 06, 2023 -

Star Auto Mall 512 responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Glenn Chookolingo General Manager (484) 898-8100

March 28, 2023

Bought several cars at Star. Good experiences. No hasles, issues or problems. Will purchase again. More

by NA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Joe
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Mar 29, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

March 28, 2023

Parvaz was extremely helpful and made it very easy, he didn’t try and upsell me anything and the process was very quick. all the employees are really nice and service department is amazing as well. defini More

by A H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Mar 29, 2023 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2023

Semi quick service purchasing a vehicle. Sales Rep was really nice and friendly with everything. More

by jaguars515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Mar 27, 2023 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 24, 2023

I thought they was nice people but they lied to me and my daughter with the purchase vehicle More

by Boricoa88@
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Report | Print
Mar 30, 2023 -

Star Auto Mall 512 responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Glenn Chookolingo General Manager (484) 898-8100

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