Star Auto Mall 512

It was a great experience. Tom was very patient with me, especially since I wasn’t sure what I was going to buy and he helped make sure I got a vehicle that was within my budge Tom was very patient with me, especially since I wasn’t sure what I was going to buy and he helped make sure I got a vehicle that was within my budget. I highly recommend this dealership. More

Buying was easy BUT the service department is unprofessional and after 4 weeks the issues on my vehicle still have not been resolved. Some issues and damage were done by the untrained service peo unprofessional and after 4 weeks the issues on my vehicle still have not been resolved. Some issues and damage were done by the untrained service people and caused multiple trips to fix. Still waiting on parts and the I am supposed to leave it for more work. I asked for a loaner car since the service dept. damaged my car more and was told they didn't do that. I need to get to work so I hope they respond to my request in a more positive and understanding way. At this point I wish I could just get my MONEY BACK and start over again eleswhere. SERIOUS BUYERS REMORSE! More

Brought a car from there had it for 4days had to get it towed back there and the customer service is the worst I have to call there every day to see what’s going on with the car getting fixed I would never towed back there and the customer service is the worst I have to call there every day to see what’s going on with the car getting fixed I would never go there again or tell anyone to go there the worst dealership ever More

Both Wei and Joe were great to work with. Did not waste our time. Fair price, excellent service. Would definitely buy another vehicle from them. Did not waste our time. Fair price, excellent service. Would definitely buy another vehicle from them. More

The buying experience wasn't terrible but it wasn't great either. The vehicle I bought was parked against another vehicle being sold as were many others. The pictures provided online didn't really show all o either. The vehicle I bought was parked against another vehicle being sold as were many others. The pictures provided online didn't really show all of the flaws and damage. They didn't budge on price to cover a bumper to compensate for the damage that wasn't shown in the photos. All the options were listed correctly and the mileage was accurate. The salesman I dealt with was decent but didn't go into detail on some of the things that I felt were important. Again I don't highly recommend going to this dealer but if you absolutely NEED a car it's an option. More

Glen , Ted , and the salesman worked with my knowledge of vehicles and my lil attitude. I’m happy they were professional enough to put it aside and did business with me …. I’m Ed from New Jersey vehicles and my lil attitude. I’m happy they were professional enough to put it aside and did business with me …. I’m Ed from New Jersey More

The sales person was friendly and helpful and I was able to purchase the vehicle I wanted easily and quickly. to purchase the vehicle I wanted easily and quickly. More

Nice people, good service very patient with they were easy to deal with, thank you for everything easy to deal with, thank you for everything More

DO NOT TRUST these people… I e been waiting since Thursday 10am for some manager idk sales, finance idk to call me back. They told me 10 mins on Thursday it’s Saturday and my cell has been silent!!! Thursday 10am for some manager idk sales, finance idk to call me back. They told me 10 mins on Thursday it’s Saturday and my cell has been silent!!! Nobody calls and explains anything, your just left hanging! My new Jeep compass purchased at Taj auto has star decals all over it as well, website even advertised star. My new expensive Jeep leaves me sitting only 6 weeks into my new load mind you it’s a Capitol one pre approval loan so when the paperwork was signed the dealership was paid in full!!! So they could care less that my new jeep is broken down , now my air conditioning don’t work , it’s a black jeep with black leather interior, I’m looking sooo forward to driving it mid summer in 90 percent humidity sooo fun 🤩… I’ve tried numerous times to get ahold of Chris Arias from Taj auto 4/4 is when I called and sent him a text, he only responded after I gave a bad review, even told me if I give a bad review they won’t help me. That’s great business practices… it’s to the point that I’m screwed!!!! Guess I’m using my warranty two months in to my new loan to fix my air conditioning…. They think this is normal business practices at Taj auto they even told me I have a warranty. Basically saying you got junk we got paid screw you, btw did I mention they don’t contact me…… STAY AWAY More

They have a good amount of inventory. They're very happy to help you in finding what you need. They're very happy to help you in finding what you need. More