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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

June 13, 2023

Frank kept leaving us and doing other things. At one point he was working another person already and not even talking to us. I had to ask the guy at the other desk what was going on. I told him I More

by NICOLEKRATZER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Anwari
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Jun 16, 2023 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, Nicole, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

June 11, 2023

Staff was friendly, quick, and helpful. My experience getting my first car was enjoyable and the staff made the paperwork easy and simple. More

by stephenpaulreiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Tom Muller, Frank Anwari
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Jun 12, 2023 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2023

It seems alittle sketchy at first but they do their due diligence and have a carfax upon request. ALWAYS KNOW WHAT YOURE BUYING More

by Jonathanramos427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
Report | Print
Jun 11, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jonathan and it's great to hear about your excellent experience here at Star Auto Mall 512.

June 09, 2023

Had a great and easy time with purchasing my new car. The staff were very kind and helpful when it came to finding a loan that fits my budget. More

by Dana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Tom Muller, Frank Anwari
Report | Print
Jun 09, 2023 -

Star Auto Mall 512 responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

June 09, 2023

Parvaz was a pleasure to work with. The experience was smooth and we took delivery quickly. More

by CFlynn
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jun 09, 2023 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 09, 2023

Lots to choose from, they listen to what you want, didn’t try to up sell me. More

by MARYPAINTon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Star Auto Mall 512 responded

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 07, 2023

My car is shaking going over 60 mph. So I called to let them know that I had just purchased the vehicle 7 days ago and they didn’t have an appointment available for at least 4 weeks out More

by santiago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Parvaz Ramin
Report | Print
Jun 11, 2023 -

Star Auto Mall 512 responded

Santiago, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

June 05, 2023

Very pleased, Great atmosphere, everyone was truly amazing, They were very patient with me and guided me every step of the way. I will use this dealership again. We are very pleased with our vehicle More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
Report | Print
Jun 06, 2023 -

Star Auto Mall 512 responded

Will, Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

June 05, 2023

Everyone Was Very Friendly,Kind, and Respectful From The Beginning to they End. In Every Department. Frank = A Good Sales Man.👍 He and, Finance Made It Happen. I wanted a particular Car and I Got it. More

by CHARVENMURRAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I Want To Rate A 5 Star With Every One Who Worked With Me. In The Finance and Front Desk ... Thanks For Getting My Driver License Back To Me ASAP. All Appreciated Sincerely C.Murray , Frank Anwari
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Jun 06, 2023 -

Star Auto Mall 512 responded

Murray, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

May 30, 2023

Very open and trustworthy i would definitely shop there again i was able to find a nice car quickly that runs great More

by Cameronramnarine743
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
Report | Print
May 30, 2023 -

Star Auto Mall 512 responded

Cameron, We are very happy to have provided you with such a positive experience! Frank and our team sincerely value your business and look forward to your next visit.

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