Star Auto Mall 512

The buying experience wasn't terrible but it wasn't great either. The vehicle I bought was parked against another vehicle being sold as were many others. The pictures provided online didn't really show all o either. The vehicle I bought was parked against another vehicle being sold as were many others. The pictures provided online didn't really show all of the flaws and damage. They didn't budge on price to cover a bumper to compensate for the damage that wasn't shown in the photos. All the options were listed correctly and the mileage was accurate. The salesman I dealt with was decent but didn't go into detail on some of the things that I felt were important. Again I don't highly recommend going to this dealer but if you absolutely NEED a car it's an option. More

Glen , Ted , and the salesman worked with my knowledge of vehicles and my lil attitude. I’m happy they were professional enough to put it aside and did business with me …. I’m Ed from New Jersey vehicles and my lil attitude. I’m happy they were professional enough to put it aside and did business with me …. I’m Ed from New Jersey More

The sales person was friendly and helpful and I was able to purchase the vehicle I wanted easily and quickly. to purchase the vehicle I wanted easily and quickly. More

Nice people, good service very patient with they were easy to deal with, thank you for everything easy to deal with, thank you for everything More

DO NOT TRUST these people… I e been waiting since Thursday 10am for some manager idk sales, finance idk to call me back. They told me 10 mins on Thursday it’s Saturday and my cell has been silent!!! Thursday 10am for some manager idk sales, finance idk to call me back. They told me 10 mins on Thursday it’s Saturday and my cell has been silent!!! Nobody calls and explains anything, your just left hanging! My new Jeep compass purchased at Taj auto has star decals all over it as well, website even advertised star. My new expensive Jeep leaves me sitting only 6 weeks into my new load mind you it’s a Capitol one pre approval loan so when the paperwork was signed the dealership was paid in full!!! So they could care less that my new jeep is broken down , now my air conditioning don’t work , it’s a black jeep with black leather interior, I’m looking sooo forward to driving it mid summer in 90 percent humidity sooo fun 🤩… I’ve tried numerous times to get ahold of Chris Arias from Taj auto 4/4 is when I called and sent him a text, he only responded after I gave a bad review, even told me if I give a bad review they won’t help me. That’s great business practices… it’s to the point that I’m screwed!!!! Guess I’m using my warranty two months in to my new loan to fix my air conditioning…. They think this is normal business practices at Taj auto they even told me I have a warranty. Basically saying you got junk we got paid screw you, btw did I mention they don’t contact me…… STAY AWAY More

They have a good amount of inventory. They're very happy to help you in finding what you need. They're very happy to help you in finding what you need. More

My experience with the dealership was GREAT! P was very professional, helpful and kind. Thank you all very much. P was very professional, helpful and kind. Thank you all very much. More

Once you leave the dealership you’re a $$! Nothing more… Now the cost for a proper key is on me, no owner manual book, lack-a-daisy laidback attitude about fixing a faulty door handle at time Nothing more… Now the cost for a proper key is on me, no owner manual book, lack-a-daisy laidback attitude about fixing a faulty door handle at time of purchase.. More

Very long process and they are not prepared they need more help getting things together more help getting things together More

StarAuto512 has a really sharp inventory to choose from. Big thanks to Ted Craig and his team for helping guide us towards the right decision! Big thanks to Ted Craig and his team for helping guide us towards the right decision! More