Star Auto Mall 512

First they miss guided by put some other picture up and then played with the price and 2 weeks the transmission is slipping then played with the price and 2 weeks the transmission is slipping More

I had a phenomenal car buying experience with Frank at Star Auto Mall!!!! Friendly salesman and sales managers. Frank Did a great job getting me into the car I loved!! Fast and efficient, overall great ex Star Auto Mall!!!! Friendly salesman and sales managers. Frank Did a great job getting me into the car I loved!! Fast and efficient, overall great experience. They were organized, courteous and went above and beyond to accommodate us!!! I will be recommending to anyone I know looking for a vehicle!!!! More

The staff was very nice and professional. Thank you Parvaz Ramin for all your help and specially taking care of minor issues. Thank you Parvaz Ramin for all your help and specially taking care of minor issues. More

The vehicle was in the shop 3 days from purchase no rental given to me rental given to me More

Great experience that stayed true to their listed prices! Great experience that stayed true to their listed prices! Very easy to communicate with, and just lovely people overall! Great experience that stayed true to their listed prices! Very easy to communicate with, and just lovely people overall! More

Everyone there was very friendly and knowledgeable. They made the process go smoothly and we left there happy with our car. They made the process go smoothly and we left there happy with our car. More

It was a great experience. Tom was very patient with me, especially since I wasn’t sure what I was going to buy and he helped make sure I got a vehicle that was within my budge Tom was very patient with me, especially since I wasn’t sure what I was going to buy and he helped make sure I got a vehicle that was within my budget. I highly recommend this dealership. More

Buying was easy BUT the service department is unprofessional and after 4 weeks the issues on my vehicle still have not been resolved. Some issues and damage were done by the untrained service peo unprofessional and after 4 weeks the issues on my vehicle still have not been resolved. Some issues and damage were done by the untrained service people and caused multiple trips to fix. Still waiting on parts and the I am supposed to leave it for more work. I asked for a loaner car since the service dept. damaged my car more and was told they didn't do that. I need to get to work so I hope they respond to my request in a more positive and understanding way. At this point I wish I could just get my MONEY BACK and start over again eleswhere. SERIOUS BUYERS REMORSE! More

Brought a car from there had it for 4days had to get it towed back there and the customer service is the worst I have to call there every day to see what’s going on with the car getting fixed I would never towed back there and the customer service is the worst I have to call there every day to see what’s going on with the car getting fixed I would never go there again or tell anyone to go there the worst dealership ever More

Both Wei and Joe were great to work with. Did not waste our time. Fair price, excellent service. Would definitely buy another vehicle from them. Did not waste our time. Fair price, excellent service. Would definitely buy another vehicle from them. More