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Star Auto Mall 512

Bethlehem, PA

4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

July 03, 2023

Waited 3 weeks for car gave in the run around was supposed to take a week. Filled out all paperwork first day. I received the loan payment before I received the car. I asked for an extra key for inco More

by Trish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edna, Tom Muller
Jul 06, 2023 -

Star Auto Mall 512 responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Glenn Chookolingo General Manager (484) 898-8100

June 30, 2023

This is my Fourth car with them I have no issues so far. Pavaz is a great salesman I have never worked with anyone else though so I couldn’t say. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jul 03, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your feedback with us, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2023

We emailed Star the day before we arrived at the lot. They had the vehicle ready to go and we test drove the vehicle immediately upon our arrival. They had a similar vehicle and we test drive that one to More

by petitclairrob
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wei Lin
Jun 29, 2023 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 27, 2023

Got a great car 2017 Hyundai Elantra limited it drives smooth gets me where i need to go. More

by gaigemarcks11
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jun 28, 2023 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new Hyundai Elantra, and let us know if we can be of any more assistance!

June 26, 2023

Good service. Professional. Organized. Cars were well kept and staff was attentive and hard working More

by Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
Jun 27, 2023 -

Star Auto Mall 512 responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback!

June 23, 2023

They did a superb job. The vehicle they sold me was excellent and a great price and there was no high pressure for the sale. Parvaz was very friendly and made sure I had my More

by rcebert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jun 25, 2023 -

Star Auto Mall 512 responded

Thanks for your feedback on your recent visit to Star Auto Mall 512. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 20, 2023

Fantastic! So happy I bought a car through them! They worked with me so well after loosing my previous car to an accident. More

by Cassandra Easterly
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jun 21, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team, Cassandra. We're glad to hear we delivered such a great experience!

June 17, 2023

Had an appointment to look at a car. The woman I made the appointment with wasn't there that day (her day off) and never informed anyone. The gentleman who took care of me was great, ver More

by rcebert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin, Frank Anwari
Jun 18, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 16, 2023

Quick and up to the point. No hassle and I was out of the dealer in 2 1/2 hours with my car. Thank you Xavier for the experience. Highly recommended. More

by cecy121506
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

June 14, 2023

Excellent Service and Very Polite. Did a great job of meeting my auto needs. Would use again and will refer to my friends More

by lamarbelton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Jun 14, 2023 -

Star Auto Mall 512 responded

Lamar, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

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