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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.3
1,139 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,139 reviews

October 18, 2023

Was a very great experience, if I hace a big dream they try the best for a buyer commitment the goal car. Thanks. More

by jccordon81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Oct 19, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

October 13, 2023

Patient and personable staff. Malik went out of the way to make me comfortable at every stage of the transaction until the deal was completed to my satisfaction. More

by ahener
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin, Maalik McKoy-Cohen, Frank Anwari
Report | Print
Oct 13, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Maalik and our team here at Star Auto Mall 512 are glad to have you as a customer.

October 10, 2023

They were a big help. ..just wish the timing would have been better and a follow up phone call after waiting 2 days and physically going there in person. More

by sadiekreestes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 11, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 08, 2023

Good as their word, responsive to address issues, and very personable staff. Highly recommend them! More

by davemsmith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Frank Anwari
Report | Print
Oct 08, 2023 -

Star Auto Mall 512 responded

We are so glad that we had the opportunity to work with you, Dave, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 07, 2023

Great customer service, everyone was polite and went the extra mile, My wife was thrilled with her car! More

by thecaseys01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Anwari
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Oct 08, 2023 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2023

Was good experience in dealership didn’t wait too long for everything to process. Currently having issues with vehicle which has broken down on me and I was told at dealership that if the car has an issue More

by spiveyjacoby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maalik McKoy-Cohen
Report | Print
Oct 11, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

October 04, 2023

They claim 'wholesale pricing' on their banners but the reality is they are charging about 5 thousand more than a car is worth according to the kelly blue book guide. Trying to get my vehicle repaired to a More

by freekosuave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

October 03, 2023

Great dealership with good communications & sales/service for their customers. Very good across the board! Thank you! More

by OW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Oct 03, 2023 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 01, 2023

Lots of inventory is a plus. Facility and staff are sloppy. Got a fair deal....I think More

by burlomike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Star Auto Mall 512 responded

We appreciate your business, Mike, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 30, 2023

Service department was very courteous and fixed my visor mirror very quickly. I was ver pleased with the service I received More

by wemdam1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
Report | Print
Oct 02, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Oct 04, 2023 -

wemdam1 responded

Ok

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