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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,105 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,105 reviews

August 07, 2023

Salesman had very little time for us; constantly being diverted to other customers. Salesman did not look you in the eye. Promises not fulfilled. Estimated time of delivery was revised numerous times. Li More

by k
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Frank Anwari
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Aug 13, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

August 03, 2023

Good experience. Alot of cars to view. Pleasant and helpful staff . Good experience. Worth a visit More

by paul_quigley2001
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin, Tom Muller, Frank Anwari
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Aug 04, 2023 -

Star Auto Mall 512 responded

Paul, Thank you so much for your wonderful review! We are thrilled that Parvaz, Xavier, Frank, and Tom had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Star Auto Mall 512!

August 02, 2023

We were able to find a car there last Thursday. The experience was very pleasant. More

by baker0315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Aug 03, 2023 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Congrats on your new purchase, and let Parvaz know if we can be of any more assistance!

August 01, 2023

Gave plenty of time to decide. Process to a little longer than expected. Nice people More

by JWrenne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Muller
Report | Print
Aug 03, 2023 -

Star Auto Mall 512 responded

Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 31, 2023

Provided exactly what was promised. I highly recommend this dealer. Fair prices for a good vehicle. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jul 31, 2023 -

Star Auto Mall 512 responded

Thank you for your business and this review, Tom. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2023

Very busy, but our salesman was very attentive. Quick approval for financing also. They made a stressful decision pretty easy to get through. More

by keili1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jul 31, 2023 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Parvaz can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 30, 2023

Pete was terrific! He went above and beyond to get car financed! Thank you Pet! More

by Lalencigr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Jul 31, 2023 -

Star Auto Mall 512 responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

July 28, 2023

I thought my car would have been cleaned up better and a full tank of gas. Everyone was friendly and helpful More

by Nancy McKay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Xavier White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Star Auto Mall 512 responded

Thank you, Nancy. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2023

It was a friendly, efficient experience there last week. We got the car that we wanted. More

by bill.power
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Muller
Report | Print
Jul 26, 2023 -

Star Auto Mall 512 responded

Thank you, Bill, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

July 24, 2023

Very helpful will find whatever you’re looking for. Very easy to work with. Great service More

by dianew1606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Tom Muller
Report | Print
Jul 25, 2023 -

Star Auto Mall 512 responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 25, 2023 -

dianew1606 responded

Your very welcome Thank you for my Dream Car. I Love It ❤️

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