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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,104 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,104 reviews

September 14, 2023

It’s good place but the processing was too long before we got the car More

by nselengye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen
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Sep 15, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 07, 2023

Excellent sales and finance people, they were very helpful and very friendly. I absolutely love my new car More

by mjschultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edna
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Sep 07, 2023 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

September 03, 2023

They helped me get the car that I wanted, while being welcpming and easy to work with. Definitely recommend. More

by cmedina11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
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Sep 05, 2023 -

Star Auto Mall 512 responded

Thanks for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

August 20, 2023

Second car in 2 years and I am helped and worked with each time. X was great sales person. Do not know how to spell his name. More

by johncook111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Star Auto Mall 512 responded

Thank you for sharing your experience with us, John! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 16, 2023

They get you in and out fast. They’re nice people the place just needs some updating. Overall an alright experience. I’ve had a bit of a hiccup with my car but I’m hoping it’s jus More

by noegonzales98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Muller
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Aug 17, 2023 -

Star Auto Mall 512 responded

Thank you for this feedback! Please don't hesitate to reach out to us directly if you need any further assistance. We appreciate your business and look forward to serving you again!

August 16, 2023

Star Automall on Rte 512 was very easy to work with. We needed a reliable, safe, and reliable vehicle & that is exactly what we left with the same day! More

by JA&DSH2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Aug 17, 2023 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2023

The staff was great and very friendly. I was very happy with my Nissan and loved the variety in prices. More

by Pam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parvaz Ramin
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Aug 14, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to write this review, Pam! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.

August 11, 2023

Good service, well mannered, patient, friendly, and professional. Would do business with them again someday. More

by JIRIZARRY95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Muller
Report | Print
Aug 11, 2023 -

Star Auto Mall 512 responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 10, 2023

We had a pretty good experience. It just took WAY too long to complete the purchase of our used vehicle. We would return and purchase from this dealership again but I just wish the c More

by michjr11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
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Aug 11, 2023 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 07, 2023

Salesman had very little time for us; constantly being diverted to other customers. Salesman did not look you in the eye. Promises not fulfilled. Estimated time of delivery was revised numerous times. Li More

by k
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Frank Anwari
Report | Print
Aug 13, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

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