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Star Auto Mall 512

Bethlehem, PA

Overview
Employees
Reviews
Vehicles
4.2
1,104 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,104 reviews

October 07, 2023

Was good experience in dealership didn’t wait too long for everything to process. Currently having issues with vehicle which has broken down on me and I was told at dealership that if the car has an issue More

by spiveyjacoby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maalik McKoy-Cohen
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Oct 11, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

October 04, 2023

They claim 'wholesale pricing' on their banners but the reality is they are charging about 5 thousand more than a car is worth according to the kelly blue book guide. Trying to get my vehicle repaired to a More

by freekosuave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Star Auto Mall 512 responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100

October 03, 2023

Great dealership with good communications & sales/service for their customers. Very good across the board! Thank you! More

by OW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
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Oct 03, 2023 -

Star Auto Mall 512 responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 01, 2023

Lots of inventory is a plus. Facility and staff are sloppy. Got a fair deal....I think More

by burlomike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Star Auto Mall 512 responded

We appreciate your business, Mike, and we'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 30, 2023

Service department was very courteous and fixed my visor mirror very quickly. I was ver pleased with the service I received More

by wemdam1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Anwari
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Oct 02, 2023 -

Star Auto Mall 512 responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Oct 04, 2023 -

wemdam1 responded

Ok

September 27, 2023

Everything went beyond smooth and the customer service was just amazing. I would recommend them 10/10 times. More

by BRANDON.FATA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Star Auto Mall 512 responded

Thank you, Brandon, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

September 27, 2023

Staff was very friendly and willing to work with us for financing. I would recommend star automall to anyone looking for a good deal on a used car. More

by MDBLASI80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Sep 28, 2023 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 21, 2023

Maalik was a complete gentleman and an expert on their inventory! He let me aimlessly walk the lot and worked very hard to make a deal for my family and I. Although we did not leave with a vehicle that da More

by daniellerottmann8812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Tom Muller
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Sep 24, 2023 -

Star Auto Mall 512 responded

Danielle, Thank you for your very kind review. Maalik and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

September 19, 2023

Pervade was great! He helped to make buying a car an easy hassle free experience. More

by auntboogy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parvaz Ramin
Report | Print
Sep 20, 2023 -

Star Auto Mall 512 responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 16, 2023

Third purchase with Star and Xavier White. Staff is all very friendly, every vehicle we’ve gotten from here was in great condition with no issues mechanically More

by jakobx19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Star Auto Mall 512 responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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