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Star Auto Mall 512

Bethlehem, PA

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Employees
Reviews
Vehicles
4.3
1,138 Reviews
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3439 Bath Pike

Bethlehem, PA

18017

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Showing 1,138 reviews

March 09, 2024

Not really honest about the car . . Car needed so much work. While they told me it was good. More

by desardenluis
Recommend Dealer
No
Employees Worked With
Raymond
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Mar 13, 2024 -

Star Auto Mall 512 responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Glenn Chookolingo General Manager (484) 898-8100

March 07, 2024

From the minute we arrived, Asdrubal was helpful, friendly, and courteous. We were given all information about the car so that we could make a sound decision. Everyone at star auto was wonderful. Hig More

by Argenolocasio
Recommend Dealer
Yes
Employees Worked With
Asdrubal Pichardo, Asdrubal Pichardo
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Mar 07, 2024 -

Star Auto Mall 512 responded

It's great to hear that Asdrubal and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!

March 06, 2024

They were very personable, patient and kind to me and my family. Helped me find an affordable car in just a few hours of time while also being a busy Saturday. More

by marisaamalewicz
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Maalik McKoy-Cohen
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Mar 05, 2024 -

Star Auto Mall 512 responded

Thank you so much for your excellent review, Marisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

Excellent customer service. All of the staff was lovely and engaged with me. Extremely helpful. Would highly recommend More

by pamfetterolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
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Feb 28, 2024 -

Star Auto Mall 512 responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Pam, for choosing Star Auto Mall 512!

February 28, 2024

Easy buying experience. Courteous staff and everything was done as described. Would buy from you again. More

by jcmags97
Recommend Dealer
Yes
Employees Worked With
Xavier White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier White
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Feb 29, 2024 -

Star Auto Mall 512 responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Xavier met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2024

No frills, salesmen was excellent. Did not push to sell. Understood what we were looking for and delivered. More

by victormartinez71
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Maalik McKoy-Cohen
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Feb 28, 2024 -

Star Auto Mall 512 responded

Thanks, Victor, for sharing about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

February 17, 2024

They're amazing I'm glad I went to them Very nice , and will be able to work with you ! More

by janiesharenee1997
Recommend Dealer
Yes
Employees Worked With
Maalik McKoy-Cohen, Maalik McKoy-Cohen
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Feb 18, 2024 -

Star Auto Mall 512 responded

Janie, Thank you so much for your wonderful review! We are thrilled that Maalik and our team had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!

February 15, 2024

The process was very long, was told it'll be 20 minutes for hours. Staff was friendly but not very honest. I was told things would be fixed on the car since it stopped working less than 24 hours off the lo More

by jdorsey0201
Recommend Dealer
No
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January 31, 2024

Very professional kind detailed and did everything to get us our first car. Great customer service More

by mohameddora2017
Recommend Dealer
Yes
Employees Worked With
Tom muller
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Feb 01, 2024 -

Star Auto Mall 512 responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.

January 29, 2024

"I had an excellent experience with Star Auto. When I arrived, I had my pre-approval ready. Paul, who was kind and friendly, allowed me to browse their vehicles in my price range without any press More

by PARKERYLONDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PAUL
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Jan 30, 2024 -

Star Auto Mall 512 responded

Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance!

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